GO Outdoors - Grimsby (Express) Reviews 

216
TrustScore 5 out of 5

4.9

22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... See more

Company replied

Rated 5 out of 5 stars

I've been visiting this store for the last 11 years and the staff are just top class. On my last visit, I was served by Carol who has always been extremely knowledgeable and helpful with any qu... See more

Company replied

Rated 5 out of 5 stars

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... See more

Company replied

Rated 4 out of 5 stars

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Grimsby (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(216)

34,797 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grimsby Go Outdoors, 5 stars from me.

Popped into Go Outdoors Grimsby (ex milletts) today to check out some new walking boots, great service and advice from Angela, tried on several boots, eventually settled on a pair of Scarpa Cyrus, however they did not have size 8 in stock so over to Heather who quickly had a pair on order with free delivery to my home, always a pleasure to shop here, we enjoy the friendly staff and always receive good honest advice, thank you girls, great job !!!!!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

GRIMSBY STORE

My partner and I purchased a few items and was served by Heather, Heather was extremely helpful and knowledgeable. Thank you for making our experience very easy and straightforward.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent staff here again- very…

Excellent staff here again- very helpful in our purchase for a Trangia- very patient whilst we made up our minds- thanks to Carol who understood our needs perfectly well and got us the exact equipment we needed. Made us very aware of the deals and returns etc if we were not happy. Brilliant and will return again

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Return and Replace

Bought a coat from Scunthorpe branch which needed to be changed, saw Grimsby had just opened so decided to take it back there, The Manageress Heather was very helpful and changed my coat over without any problems whatsoever, thank you, very good customer service, will return as I now have a go outdoors card.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Carol @Grimsby

Carol @Grimsby.
Was extremely helpful in helping me find the right pair of boots and answering all my questions and giving me advice. A great shopping experience.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

New Go Outdoors Grimsby

Excellent staff and shop. Nice changing rooms. Reasonable prices and helpful staff especially Heather who explained the advantages of the members card. I highly recommend this new store. Thank you.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Heather @ GO EXPRESS GRIMSBY

What a great shopping experience. A lovely welcome from the lovely Heather who helped me quickly get my membership sorted.Heather was the star, full of help and ideas, and a big smile.
Suggested and directed me to items that would possibly meet my needs.
Definitely going back soon.
Brilliant offers on practically every item in the shop, soooo very tempting.

January 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look