GO Outdoors - Grimsby (Express) Reviews 

Change of store but the same excellent staff - friendly, very knowledgeable about the products, and couldn't be more helpful. As a small store it's not possible to stock everything but there's plenty online that can be ordered. I bought some North Ridge Pacer walking shoes that were only available online and I'm really pleased with them - they're just as the staff described them, really comfortable and lightweight. Thanks :-)

Just like to give all the staff at the Grimsby( Freshney Place) store a big thanks especially Ollie for service with a smile. Visited Sunday and came away with all the items of clothing I’d gone in for plus a little extra ! Very helpful as always
Keep up the good work Team Grimsby 👌

Just visited grimsby store to look at walking boots. A lovely lady called Heather greeted us. She was very knowledgeable after chatting about my high instep & plantifititus.
She suggested various options suitable for me.

After trying a couple of boots on, we found a pair in the sale exactly meeting my
requirements. Very comfy so decided to purchase them.

Heather explained to wear around the house for a couple of days with walking socks on, just to check they are comfortable.
I can honestly say that if Heather hadn't helped we would not have purchased today.

Then we saw a dryrobe & purchased that too.

Excellent service. 👍

Lucy

Spoke to Rach in the Grimsby branch, service was excellent, guided me to the best products, apps for my mobile phone and also how to get the best discounts for my purchases.

The lady who advised me on some new walking shoes was knowledgeable, new her stock & was generally very helpful & pleasant

Visited Go outdoors in Freshney place Grimsby last week as always a good experience helpful staff and got sorted quickly with my purchase would recommend to all Andy

I went into The Grimsby Store to exchange a product, buy products and order a product for a home delivery.
The Service is very good and my home delivery was quick.
The staff were very helpful and friendly. As I am a member now I got a good discount.
Thank you to all Staff.

Great experience. The staff were very friendly and knowledgeable.
Will certainly be returning in the future.

Rachel was very helpful in the Grimsby store. 10/10 will be returning.

Thank you

Excellent service with a smile from Rachel today in the Grimsby store. Advised on shoe wear and couldn’t have been more helpful. It makes a difference when the person you buy from is a fellow walker and a genuine person too. Thanks Rachel.

the Manager of the shop was very help full and really new her stuff, her name was Heather and she is fantastic well done Heather thanks ,
Mr Dave Cook

Great service, polite and friendly staff.

Great staff.

Carol was really helpful and knowledgeable when I needed to buy a rucksack for a holiday. Her other colleague was friendly and helpful too.

Been into store today, was served by Kat and Rachel, amazing service, really friendly and helpful

We have used Grimsby Go Outdoors for many years and the customer service has never failed to impress. Ordered some walking shoes this time. Didn’t have my size in stock so ordered for me, renewed my Go Outdoors membership to ensure I got the membership discount and when the order arrived in store, made sure the I was fully happy with the size and fit before I took them home. Heather and Carol were as professional and courteous as ever. Thank you.

The staff are really friendly and helpful without being pushy.

Faye at the Grimsby store was really helpful and friendly, asked lots of questions then gave my husband good advice. Faye also made the experience fun! We bought a members card as well today on her suggestion and will be back soon to use the £5 voucher - the store was well laid out which made things easy to locate.

After calling in at Scunthorpe to buy a coat that was advertised but they didn't have it, they told me Grimsby now had an Express opened in Grimsby. I visited Grimsby shop they didn't have the coat but the friendly staff ordered for me and lmhave now collected it.
Great service, Thanks

What great news to see gooutdoors in Grimsby now.
Fabulous service and attentive to detail from Heather & Pat. Even after swapping cragghoppers after sale. Cannot wait for my climbing gear to arrive.
I shall certainly be back with all my friends. Thank you Heather.