Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... See more
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22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB
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Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... See more
Company replied
I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... See more
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Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... See more
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I came in on behalf of the company I work for, supporting a homeless individual, I was shown so much compassion from the beginning. Heather was incredible in guiding me, supporting me and getting my s... See more
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22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, United Kingdom
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I went into The Grimsby Store to exchange a product, buy products and order a product for a home delivery.
The Service is very good and my home delivery was quick.
The staff were very helpful and friendly. As I am a member now I got a good discount.
Thank you to all Staff.
Great experience. The staff were very friendly and knowledgeable.
Will certainly be returning in the future.
Rachel was very helpful in the Grimsby store. 10/10 will be returning.
Thank you
Excellent service with a smile from Rachel today in the Grimsby store. Advised on shoe wear and couldn’t have been more helpful. It makes a difference when the person you buy from is a fellow walker and a genuine person too. Thanks Rachel.
the Manager of the shop was very help full and really new her stuff, her name was Heather and she is fantastic well done Heather thanks ,
Mr Dave Cook
Carol was really helpful and knowledgeable when I needed to buy a rucksack for a holiday. Her other colleague was friendly and helpful too.
Been into store today, was served by Kat and Rachel, amazing service, really friendly and helpful
We have used Grimsby Go Outdoors for many years and the customer service has never failed to impress. Ordered some walking shoes this time. Didn’t have my size in stock so ordered for me, renewed my Go Outdoors membership to ensure I got the membership discount and when the order arrived in store, made sure the I was fully happy with the size and fit before I took them home. Heather and Carol were as professional and courteous as ever. Thank you.
The staff are really friendly and helpful without being pushy.
Faye at the Grimsby store was really helpful and friendly, asked lots of questions then gave my husband good advice. Faye also made the experience fun! We bought a members card as well today on her suggestion and will be back soon to use the £5 voucher - the store was well laid out which made things easy to locate.
After calling in at Scunthorpe to buy a coat that was advertised but they didn't have it, they told me Grimsby now had an Express opened in Grimsby. I visited Grimsby shop they didn't have the coat but the friendly staff ordered for me and lmhave now collected it.
Great service, Thanks
What great news to see gooutdoors in Grimsby now.
Fabulous service and attentive to detail from Heather & Pat. Even after swapping cragghoppers after sale. Cannot wait for my climbing gear to arrive.
I shall certainly be back with all my friends. Thank you Heather.
The ladies in this store helped us today. They were knowledgeable and answered all questions I had. They spoke to my children and were genuinely interested in their upcoming scout and guides camp. Heather the manager was great and helped us secure the best offers. We will definitely be back.
Hi I brought several pairs of ski gloves the other day Fay and Carol were very helpfull also I ordered 2 balaclavas with Heather the manager which came today service was excellent and would recommend it makes a Pleasant change to find good customer service would recommend the store.
Excellent customer service by Faye, very knowledgeable, patient and considerate.
Went to look for a coat. Saw one i liked but my size was not on the rail. The assistant that served me went out the back and came back with one. The staff were very friendly and helpful.
Went in to buy a sleeping bag but not sure exactly what we wanted. Served by Angela who went through all options and explained what would be the best option for us. She was very informative and professional.
Popped into Go Outdoors Grimsby (ex milletts) today to check out some new walking boots, great service and advice from Angela, tried on several boots, eventually settled on a pair of Scarpa Cyrus, however they did not have size 8 in stock so over to Heather who quickly had a pair on order with free delivery to my home, always a pleasure to shop here, we enjoy the friendly staff and always receive good honest advice, thank you girls, great job !!!!!
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