GO Outdoors - Newton Abbot (Express) Reviews 

177
TrustScore 5 out of 5

4.9

Queen Street 17, TQ12 2AQ Newton Abbot, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The lovely lady, Maria Abby was very helpful in finding me the right shoe for the job, I was going for a boot, however when I pointed out that I tend to dance down the street when on my own, she point... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of walking boots with the excellent kind and professional help of Jo and then paid at the till with excellent customer service of Millie. Their friendly, helpful assistance was very w... See more

Company replied

Rated 5 out of 5 stars

After spending 30 years in France, I was a loyal 'Decathlon' customer and not at all familiar with 'Go Outdoors' and its various ranges of camping and hiking products. Jo and Abbie (hope I spelt t... See more

Company replied

Rated 2 out of 5 stars

Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Newton Abbot (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Queen Street 17, TQ12 2AQ, Newton Abbot, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(177)

35,992 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abbi and Jo at newton abbot Go Outdoors…

Abbi and Jo at newton abbot Go Outdoors helped me find what I needed on two separate occasions. They knew about the products what they were selling which made me purchase them. I am really happy with my purchases.

March 7, 2025
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

2 new local Go Outdoors great to visit

We visited the newton Abbot Go Outdoors (Express) store; very friendly and helpful staff and made purchases.
We also visited the new store at the Willows. Lots to choose from and so made more purchases!

March 14, 2025
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff

Helpful staff, polite and efficient.

March 12, 2025
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful and delightful staff

Very helpful and delightful staff .
Got an excellent bargain one person tent for a 9 year old who is definitely preparing for the worst!

March 10, 2025
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

New body warmer.

Very pleased with my new body warmer. Polite and friendly staff.

March 8, 2025
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Super helpful and friendly staff

Today we went into Newton Abbot branch and can't praise the staff enough, they were so helpful and knowledgeable and will now return without hesitation, thank you.

February 27, 2025
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Had the item in stock all in different…

Had the item in stock all in different sizes left to browse without feeling pressured and Jo was helpful and happy and so was the rest of the staff a smile makes all the difference.Keep up the good work 👏

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Shopped in this store today and was served by Ruby who was very helpful and friendly. Was nice to shop somewhere where the staff are lovely and kind!

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

Lovley staff

I came in here last week looking to buy a new coat, Abbi was quick to help. She seemed to know a lot about the product and answered all of my questions with very useful information. She was also very smiley and very good at what she does. Staff are lovely, should definitely visit

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfation

The branch manager Jo and assistant Abbi, were extremely helpful and informative. They found the perfect product for me and I could not be happier with it and the price.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Good shop layout and atmosphere. A member of staff quickly came to my aid. She was friendly and helpful and was knowledgable about the products. She guided me through the range of walking boots and told me about the offers and discounts currently available. I was served quickly and efficiently at the till by another colleague. Happy to shop here again!

January 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look