GO Outdoors - Warrington (Express) Reviews 

93
TrustScore 4.5 out of 5

4.6

28 Golden Square Shopping Centre, WA1 1QE Warrington, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Kieran in Warrington Store, was extremely helpful. His knowledge about different boots and makes was exceptional. He asked what I needed from boot, leather/ man made / height if ankle cuff etc, once h... See more

Company replied

Rated 5 out of 5 stars

Service that's been provided, is absolutely fantastic. I got bike on time and the technicians are really got the relevant experience. My feedback need to go direct to Phil, the cycling specialist.... See more

Company replied

Rated 5 out of 5 stars

It was so lovely to be served by an assistant who was very pleasant and helpful. The shop was emaculate considering this busy time of year. I was delighted with a great deal I bagged for my husband wh... See more

Company replied

Rated 5 out of 5 stars

First class service with a smile at Warrington Express. They didn't have an item in my size but they was able to order it in store for home delivery. The other larger store in Warrington could learn a... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Warrington (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 28 Golden Square Shopping Centre, WA1 1QE, Warrington, United Kingdom

  • 01925 599450

4.6

Excellent

TrustScore 4.5 out of 5

93 reviews

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4.6

All reviews

(93)

33,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Has all u need and more with good…

Has all u need and more with good pricing

May 8, 2026
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service speedy delivery great…

Excellent service speedy delivery great quality

March 10, 2026
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good prompt delivery and communication

Good prompt delivery and communication

January 25, 2026
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff were helpful and polite

Staff were helpful and polite

August 5, 2025
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 3 out of 5 stars

Don’t use click & collect The service at the click & collect was…

The service at the click & collect was appalling. Having waited for staff to arrive with other customers we spoke to a male staff member who said he’d get someone to serve . Another 10 minutes past and we asked another make member of staff said the same thing . Again no response
I went to the tills and asked about if a staff member could help the woman on the till tannoyed for another woman, who was already serving another customer, to attend C&C . She was apologetic for the wait. It was observed that both male staff appeared from no where and were wandering about the store but doing precious little else.

August 7, 2025
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good quality products lots of choice…

Good quality products lots of choice and very competitive prices..

July 6, 2025
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The new layout of the Warrington store…

The new layout of the Warrington store is less confusing but, as someone with walking difficult, it is difficulties to negotiate round the store and having very little options to rest. Apart from that, we liked it.

June 12, 2025
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

As usual the stock in the Warrington…

As usual the stock in the Warrington store was exceptional..we found what we required..and at competitive prices..always our first stop..

May 30, 2025
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful

June 3, 2025
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I always find the shop staff in…

I always find the shop staff in Warrington to be super friendly and approachable. They share their opinion, without prejudice and always seem helpful.

June 1, 2025
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Reply from GO Outdoors - Warrington (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service.

The staff knew exactly what I wanted and guided me perfectly to where I needed to go they were polite and patient, thank you.

May 25, 2025
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly staff very helpful and good…

Friendly staff very helpful and good prices.

May 2, 2025
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

BOOTS COLLECTION

Went to pick up boots, very easy thanku the staff at Warrington store where lovely and very professional , still not received my membership card.

March 17, 2025
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Reply from GO Outdoors - Warrington (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service!

Even though this closing for a refurbishment the staff were extremely helpful ordering an item for me that wasn't available in store.

October 6, 2024
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Service that's been provided

Service that's been provided, is absolutely fantastic. I got bike on time and the technicians are really got the relevant experience.

My feedback need to go direct to Phil, the cycling specialist. He's promised tha bike would be read the day I've requested, and he's done it and that remarkable hallmark, when people keep the word. Thanks Phil

September 18, 2024
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Had what I wanted at a great price.

Had what I wanted at a great price.
Good customer service at the Warrington Branch

August 14, 2024
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Good experience.

Good experience.. but staff at warrington was not great , miserable 😕.

June 11, 2024
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Rated 3 out of 5 stars

Staff very helpful

Staff very helpful
Warrington store stock of fishing equipment is very very low

May 21, 2024
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Cheap prices,good customer service and…

Cheap prices,good customer service and always helpful!why would I go any where else.

May 5, 2024
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Bargain

Excellent choice of sizes even though there was a sale on. Very organised racks and got massive savings on the day. Friendly, helpful staff too.

March 29, 2024
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

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