GO Outdoors - Warrington (Express) Reviews 

95
TrustScore 4.5 out of 5

4.5

28 Golden Square Shopping Centre, WA1 1QE Warrington, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good service and wide selection of products with all major makes and suppliers. Member discounts provide excellent value for money.

Company replied

Rated 3 out of 5 stars

Your stock on carp and coarse fishing is very poor, you have bate chairs, bag's, coat's but the smaller stuff like method feeders, float stops,if your going to sell fishing tackle you have to stock ev... See more

Company replied

Rated 5 out of 5 stars

Kieran in Warrington Store, was extremely helpful. His knowledge about different boots and makes was exceptional. He asked what I needed from boot, leather/ man made / height if ankle cuff etc, once h... See more

Company replied

Rated 5 out of 5 stars

Service that's been provided, is absolutely fantastic. I got bike on time and the technicians are really got the relevant experience. My feedback need to go direct to Phil, the cycling specialist.... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Warrington (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 28 Golden Square Shopping Centre, WA1 1QE, Warrington, United Kingdom

  • 01925 599450

4.5

Excellent

TrustScore 4.5 out of 5

95 reviews

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4.5

All reviews

(95)

35,134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and very helpful

March 31, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Experience

Barry and Gary were fantastic looking after my daughter who needed new walking boots. They work very well together and made us feel very valued customers.

March 25, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Didn't have the size I wanted

Didn't have the size I wanted, so the correct size was ordered and delivered to my home address, very helpful staff

March 15, 2023
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff were incredibly helpful and…

Staff were incredibly helpful and knowledgeable. Great price for maps. Definitely recommend👍🏻

March 25, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The staff are always very friendly &…

The staff are always very friendly & helpful in the store. The prices are always good. Always visit when I'm in the town.

March 25, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Bought a pair of walking boot today…

Bought a pair of walking boot today from Go Outdoors (express) Warrington. Both members of staff were very helpful and helped me to get everything I needed. Would highly recommend visiting excellent customer service

March 25, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

First class service with a smile at…

First class service with a smile at Warrington Express. They didn't have an item in my size but they was able to order it in store for home delivery. The other larger store in Warrington could learn alot from the staff here. Just left 5 staff talking at tills, reluctant to ring other store for stock. Did not offer to order my size in when queried or check if available online. Advised cannot check stock. Went to smaller Warrington store who ordered what I wanted. Excellent Service.

March 18, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really knowledgeable and friendly

Really knowledgeable and friendly - came away with some purchases that I feel were good value for money. Thanks.

March 11, 2023
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We often pop in for camping gas etc

We often pop in for camping gas etc. Prices are always fair and the staff are very helpful.

March 8, 2023
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Had some great in depth advice about…

Had some great in depth advice about after care of my waterproof/down items. Didn’t feel rushed or obligated. Sidenote: as an express shop I’d like to see a bit of everything on the shelves, at the moment it looks like a Peter Storm outlet.

March 8, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent helpful service and quality…

Excellent helpful service and quality products!

March 10, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff ,so polite

Very helpful staff ,so polite , I prefer the smaller store than the big store as you can have a proper conversation with the staff and they tell you about the product that you are looking for in depth!

February 26, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

First Class Customer Experience

Barry and Gary in the shop were very helpful, nothing was too much trouble, much better than when I’m in the big store as I felt I was given the personal touch.. 100 % recommend.. many thanks and very happy with my purchase #happyshopper

March 8, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff welcoming and helpful

Staff welcoming and helpful. Good service from Gary.

March 2, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great little shop

Staff always helpful, with good advice, I shop here regularly and always happy to help

March 4, 2023
Unprompted review
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

One of the best stores I’ve ever been…

One of the best stores I’ve ever been to. Extremely polite staff, very clean, prices were great.

February 20, 2023
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The staff were friendly

The staff were friendly, knowlegeable & helpful

February 11, 2023
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff were very helpful about current…

Staff were very helpful about current offers and benefits of membership card. Also gave information about online orders, collection from store and checking local stocks. Friendly and cheerful staff even though I was only making a modest purchase.

January 25, 2023
GO Outdoors - Warrington (Express) logo

Reply from GO Outdoors - Warrington (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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