Good service and wide selection of products with all major makes and suppliers. Member discounts provide excellent value for money.
Company replied
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See what reviewers are saying
Your stock on carp and coarse fishing is very poor, you have bate chairs, bag's, coat's but the smaller stuff like method feeders, float stops,if your going to sell fishing tackle you have to stock ev... See more
Company replied
Kieran in Warrington Store, was extremely helpful. His knowledge about different boots and makes was exceptional. He asked what I needed from boot, leather/ man made / height if ankle cuff etc, once h... See more
Company replied
Service that's been provided, is absolutely fantastic. I got bike on time and the technicians are really got the relevant experience. My feedback need to go direct to Phil, the cycling specialist.... See more
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Company details
About GO Outdoors - Warrington (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
28 Golden Square Shopping Centre, WA1 1QE, Warrington, United Kingdom
- 01925 599450
4.5
Excellent
95 reviews
Asks customers to review
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Nice and efficient store sales
There is only one store sales when I visit. Sorry forgot his name.
He is so friendly and efficient. The best sales in Golden Square so far I met.
Definitely I’ll come again and recommend to my friends
February 1, 2023
Unprompted review
Reply from GO Outdoors - Warrington (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I purchased a hooded fleece for my son…
I purchased a hooded fleece for my son as a gift, later returning it to the store to exchange for a larger size, which unfortunately was unavailable in store at that time. I had no problems receiving a refund and later ordered online (from the same company). The item was received in good condition but I was surprised that it was just placed in an oversized, albeit strong, plastic bag. I do support the reduction of single use plastics but using a smaller outer bag with a protective inner bag would be preferable. Despite the packaging issue I would still shop online and in-store with this company as I was pleased with the product.
December 12, 2022
Reply from GO Outdoors - Warrington (Express)
Hi Sheila,
Thank you for taking the time to leave a positive review and I ma happy to read that you were bale to get a full refund for your order and that you enjoy your product.
Thanks,
Rehan,
JD Sports online reviews team.
Excellent
The lady that served me was knowledgeable, courteous and very considerate of my needs. She’s a credit to herself and your brand…. Many thanks
January 11, 2023
Reply from GO Outdoors - Warrington (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ordered something to collect from…
Ordered something to collect from store. Waited 10 days and still no email to tell me it’s ready to collect. To then ring customer services and for them to tell me they have no idea where the order is.
January 13, 2023
Reply from GO Outdoors - Warrington (Express)
Hello Dominic,
Thank you for taking the time to leave a review.
I am so sorry to hear that you faced a negative experience with our click and collect service.
If you would like to discuss this further please contact us at onlinereviews@gooutdoors.co.uk quoting your review reference as the subject #TP25617 and provide your order number, full name, and billing address so we can assist you with this further.
Regards,
Heena,
GO Outdoors Online Reviews Team
Absolutely fantastic customer service…
Absolutely fantastic customer service from Barry in the Warrington Store. We got everything we needed in the one shop. He went above and beyond to assist. Will definitely be returning. Highly recommended
December 27, 2022
Unprompted review
Reply from GO Outdoors - Warrington (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Didn't tell me that the discount card…
Didn't tell me that the discount card had an expiry date on it, when I signed up for it so had to renew it. Only signed up to it in summer to get some camping things and it had already expired
December 17, 2022
Reply from GO Outdoors - Warrington (Express)
Hi Paul,
Your review has been greatly appreciated.
I am sorry to hear that your discount card expired.
If you want us to investigate this further, please contact us at onlinereviews@gooutdoors.co.uk
Please include your reference TP20748 within the subject and contents, followed by your order number, full name and billing address including postcode.
Regards,
Tauheed,
Go Outdoors Online Review Team.
Walking Boots
Kieran in Warrington Store, was extremely helpful. His knowledge about different boots and makes was exceptional. He asked what I needed from boot, leather/ man made / height if ankle cuff etc, once he knew my needs he directed me to the boots that fitted my needs. He was helpful and polite. I am very pleased with my purchase and the help I was given.
December 24, 2022
Unprompted review
Reply from GO Outdoors - Warrington (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Best shop of the Day.
It was so lovely to be served by an assistant who was very pleasant and helpful. The shop was emaculate considering this busy time of year. I was delighted with a great deal I bagged for my husband which made my experience in Outdoors the best shop of the Day.
December 23, 2022
Unprompted review
Reply from GO Outdoors - Warrington (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Baz went above and beyond today
Baz went above and beyond today and I am so thankful for his help. I was sent from the original Go Outdoors to the express and unfortunately some information was relayed different between the two stores however Baz was able to assist well.
December 22, 2022
Unprompted review
Reply from GO Outdoors - Warrington (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great price very helpful staff
December 21, 2022
Reply from GO Outdoors - Warrington (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service
Excellent service, nice staff always very helpful. I'm using that shop a lot of times. Great cooperation. Very well recommended. Brilliant job guys. I hope that you extend your store in near future.
December 21, 2022
Unprompted review
Reply from GO Outdoors - Warrington (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Brilliant knowledgeable staff.
Great location of this express store. The staff are great and within a comfortable distance as to not be over the top but there if needed. All enquiries were dealt with in a timely manner. Thank you
December 20, 2022
Unprompted review
Reply from GO Outdoors - Warrington (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
DO NOT WAIST YOUR TIME…
Warrington store bike station absolutely the worst place to buy a bike,staff had no idea what they doing there an they will offer you 6 WEEKS of warranty, no technician in store to build a bike and waiting list up to 11 days. Stock available with missing parts when decided to buy a bike without warranty 6 weeks. So after 90 min. in the shop
with boiling blood and no bike went to Decathlon in 15 min bike was build and good to go.
DO NOT WAIST YOUR TIME ON GO OUTDOORS FOR BIKE PURCHASE
December 17, 2022
Unprompted review
Reply from GO Outdoors - Warrington (Express)
Hello Dagmara,
I appreciate you taking the time to leave us this review.
I'm sorry to hear about your recent experience in our Warrington store. We're dedicated to providing an excellent customer experience and we are very disheartened to hear this has not been the case for you.
Thank you also for your feedback about bikes, this is something we will look into.
Regards,
Chloe,
GO Outdoors Online Review Team.
Convenient location,plenty of stock…
Convenient location,plenty of stock good priced helpful staff
December 1, 2022
Reply from GO Outdoors - Warrington (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Staff were great very helpful
December 2, 2022
Reply from GO Outdoors - Warrington (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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