Green Flag Breakdown Cover Reviews 56,757

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 19,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the helpfulness of the staff. Many found the website easy to navigate and the joining process straightforward, often highlighting the competitive pricing as a significant advantage. Some people were dissatisfied with certain aspects of the service, such as lengthy delays when contacting customer support or issues with recovery limits. A few other people also felt that the website timed out too quickly, requiring them to re-enter details.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the professional, efficient,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Price

Users describe positive interactions with price, consistently finding it very reasonable and competitive.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Website

Clients share positive opinions on the website, consistently describing it as super easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more

Company replied

Rated 5 out of 5 stars

It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more

Company replied

Rated 5 out of 5 stars

The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more

Company replied

Rated 5 out of 5 stars

The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Car Repair and Maintenance
  4. Towing Service
  5. Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Doing this on line was easy for me as…

Doing this on line was easy for me as I'm not very techno minded but no trouble
Price, I thought was reasonable

May 11, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad to hear it was easy to join online and you're happy with the price too. Thanks for sharing your experience with us, Bren. Aston

Rated 5 out of 5 stars

Great service

Great service

May 13, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Thanks for giving us top marks, John. Aston

Rated 5 out of 5 stars

Flat Battery

Easily logged my breakdown for a flat battery in a multi storey car park via the app. Received a phone call pretty much straight away from the attending engineer. He attended very quickly, went above and beyond to get my car sorted, and was extremely friendly throughout. Couldn't fault the service, and I'm fussy! 10/10

May 13, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're happy we attended quickly to get you back on the road again, Andrew. This is the level of service we aim to provide and we appreciate you sharing your experience. Aston

Rated 4 out of 5 stars

Not too long.

Not too long.

May 14, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Thanks for your review, we appreciate it. Aston

Rated 5 out of 5 stars

Easy to set up and reasonable price.

Easy to set up and reasonable price.

May 14, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

It's great to hear you're happy with the price and it was easy to join. Thanks for your review. Aston

Rated 5 out of 5 stars

Everything was explained to myself

Everything was explained to myself , it was lovely to phone someone only to speak to a British person I could understand

May 17, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're happy to hear our colleague was helpful and explained everything in detail, Haydn. Thanks for your review. Aston

Rated 5 out of 5 stars

Excellent experience

Excellent representative of the company dealt with my enquiry, the end result of which was that I bought a breakdown policy.

May 14, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

It's fantastic to hear you've joined us, Robert. Welcome to the team. Aston

Rated 5 out of 5 stars

We have used Green Flag for the past…

We have used Green Flag for the past few years. They have been quick to respond with a wait of never more than 1 hour. However, my renewal letter came with an increase of over £400. I phoned to cancel auto renewal, the assistant was really helpful but couldn’t understand why we were being charged so much and couldn’t override the computer either. He advised to re-quote on the website & the cost was less than last years so we took the quote (also cheaper than AA & RAC). Very happy 😊

May 2, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

It's fantastic to hear our colleague was able to help arrange a price you were happy with William. Thanks for sharing your experience and renewing with us for another year. Aston

Rated 4 out of 5 stars

Very satisfied

Very satisfied

May 14, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're happy to hear it. Thanks for your review. Aston

Rated 5 out of 5 stars

We were having problems with the…

We were having problems with the payment going through and called us back to sort it out. Excellent service

May 17, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

It's great to hear our colleague called back once we were back up and running to attempt payment again, Andy. Thanks for sharing your experience with us. Aston

Rated 1 out of 5 stars

Asked to change my payment date by 1…

Asked to change my payment date by 1 day. No! Can't do it. Said cancel the policy then. No wanting you to stay so business must be booming.

May 15, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

I'm sorry to see we've left you feeling this way Gillian. If there's anything we can help with, please drop us a message on the link below.

m.me/greenflaguk

Rated 5 out of 5 stars

Easy to get through the application

Easy to get through the application. Clarity of what I get for my money.

May 14, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're happy to hear it was easy to join, and gave a clear outline of what you're paying for. Thanks for the review, Peter. Aston

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look