haart - Estate and Letting Agents Clacton Reviews 

78
TrustScore 4 out of 5

4.2

68 Station Road, CO15 1SP Clacton, Clacton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I would never recommend anyone to use Haarts even state agents. I sold my flat with them and they suggested I use their solicitors. What mistake that was, impossible to contact very unhelpful when yo... See more

Rated 1 out of 5 stars

Several times through no fault of agent was let down on viewing three times at last minute by vendor. We are serious buyers looking for right property to eventually retire in. So twice now left contac... See more

Rated 5 out of 5 stars

During a long, and at times very stressful sale, Samantha Ramsey was absolutely amazing. Sammy was, at all times, professional, persistent and polite. She kept lines of communication open so that... See more

Company replied

Rated 5 out of 5 stars

This amazing Lettings TEAM in Clacton has the very best property manager named JULIE GRACE. Julie is someone you can rely on to problem solve and she won’t stop until things are properly resolved!... See more

Company replied


Company details

  1. Real Estate Agency

About haart - Estate and Letting Agents Clacton

Information provided by various external sources

Please select the branch you have been in contact with from our locations so they can see your reviews!

We’re on a mission to get you moved.

We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf, and you don’t pay us a penny until we succeed.

Sell smart: Think haart.

Get viewings, not just views

Flink is a unique technology that matches your home’s best features with things your buyers love, so they’re more likely to click, arrange a viewing and make an offer.

It’s not just local, it’s personal

Rather than concentrating on selling themselves, our agents focus on the reasons why you’re moving, so they understand how to help you best.

Big Benefits

Our size and reach means we can get you moved, smarter.

No sale, no fee

We don’t think you should pay a penny to someone to sell your home, unless they actually do. So we don’t charge you until we have.

BOOK YOUR FREE VALUATION BRANCH FINDER


Contact info

4.2

Great

TrustScore 4 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(78)

377 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied customer …

I have just sold a property with heart and I must say they are the most professional company I have ever dealt with. My main contact was with Maddie Hubbard she was amazing and kept me updated at every step of the way and a lovely young lady to deal with.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Chantal

Chantal really helped and she supported me along the way in buying my first house she was very understanding and understood that I didn’t really know what I was doing. Chantal was very calm and answered all my questions and told me exactly what was happening and what to do next. I am grateful for her help along the way. Thank you for making this experience calmer for me.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Brionie @ Haart

Brionie was great! Made the whole process quick, easy and smooth running. Any questions I had she ensured they was answered and always responded efficiently. Grateful for all of your help in securing my new home! Thank you to you all.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

⭐ Review for Gabrielle & Brionie ⭐

I recently worked with Gabrielle and Brionie to find a rental property, and I couldn’t have asked for a better experience. They were friendly, supportive, and really listened to what I was looking for. Their communication was clear and consistent throughout the process, which made everything feel easy and stress-free.

What really stood out was how approachable and genuinely helpful they were. It felt like they truly cared about finding the right place for me, not just any place.

I’d happily recommend Gabrielle and Brionie to anyone looking for a smooth, positive and personalised experience when searching for a rental.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

The worst professional service I have ever encountered in my life

The worst professional service I have ever encountered in my life.
Don't be fooled by the kindness you receive on your first visit (normal for those selling a service anyway), over time you will discover the inability and total disorganization.
However, if you really are convinced to use Haart in Clacton, at least make sure that the solicitor will NOT be JsLaw, in which case you start to fear for your mental health and your money.
But, if you really want to move forward, remember to record all the conversations you have with Haart staff on your phone, so that their lies can be more easily refuted

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

The helpful Rhianna

With the help and guidance of Rhianna I would highly recommend this Estate Agents. I have dealt with a few in the area and their services have been atrocious but with Rhianna at Hart our rental experience was smooth, friendly and professional

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

never get back to you

never get back to you. we wanted to view at least 3 properties with them. 1 was for my partner to buy and one for myself, the third one was a investment to rent. If you want to move to clacton, try sheens or leaders, they are great. Unfortunately they did not have the properties we were interested in, but luckily, we have found properties in sussex and are happy with are move

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

samantha has done her job well

samantha has done her job well , keeping us up to date with the information she has been able to obtain regarding the sale of our property . thank you Samantha for all your imput . however , through no fault of hers , this sale has been dragging on and still has not been finalised, we wish you all the best with your future plans , and thank you .

June 3, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning Janet, Thank you for the fantastic 5* review for Samantha. Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

Thanks Samantha for your ongoing hard…

Thanks Samantha for your ongoing hard work. Samantha worked very hard to keep us informed and communicated with all parties to assist with the sale.

May 29, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning
Thank you for your 5* Review for Sammy
Jamie Wass
Area Partner
Clacton haart

Rated 5 out of 5 stars

Samantha Ramsey is hard working and a…

Samantha Ramsey is hard working and a credit to Haart. She’s always on hand to help when needed and great at getting matters over the finish line!

May 22, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Afternoon Suzy, Thank you for your 5* Review for Samantha and Maddie. Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

Samantha is a lovely lady and is always…

Samantha is a lovely lady and is always very helpful I was going to rent a property and she was so supportive

May 1, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning
Thank you for your 5* Review for Sammy
Jamie Wass
Area Partner
Clacton haart

Rated 5 out of 5 stars

Thank you to Samantha for her help with…

Thank you to Samantha for her help with the move . Much appreciated to everyone involved

May 9, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning
Thank you for your 5* Review for Sammy
Jamie Wass
Area Partner
Clacton haart

Rated 5 out of 5 stars

rianna

We are very pleased with here.

April 15, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning
Thank you for your 5* Review for Rianna Holden
Gabrielle Warner
Branch Partner
Clacton haart Lettings

Rated 5 out of 5 stars

Samantha Ramsey

Samantha Ramsey. Helped with the sale of my property in Clacton for a good service and communication if your selling your house Samantha knows her stuff and is very helpful and knowledgeable I would highly recommend as everything was organised and dealt with professionally and updated to me regularly well done Sam thanks for your help and making sale easy for me 5*

March 31, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning Chris, Thank you for taking the time to leave Samantha a 5 star review. Jamie Wass Area Partner

Rated 5 out of 5 stars

Samantha Ramsey, Clacton

During a long, and at times very stressful sale, Samantha Ramsey was absolutely amazing. Sammy was, at all times, professional, persistent and polite. She kept lines of communication open so that everyone knew exactly what was happening and chased up delays and issues promptly.

Thank you Sammy without you I really don’t think my sale and move would have happened.

Noreen

March 17, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning Noreen, Thank you for your Fantastic 5* Review for Samantha and Philip. Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

Refund issue

Just want to say how amazing and helpful Julie Grace has been in the Clacton office at Haart. I had a problem with a refund and she was quick to respond and sort this issue out for me. Always so lovely to speak to on the phone. When I was renting she always sorted out my maintenance issues quick too. Thanks Julie 😊

March 11, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning
Thank you for you 5* Review for Julie Grace
Alison Sadler
Clacton haart Lettings
Property Management Manager

Rated 4 out of 5 stars

Haart Lettings - Service

Please with service provided by the team at Haart and especially Julie the property manager. Prompt service and good communication. 

February 24, 2025
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning,
Thank you for your 5* Review for Julie Grace
Alison Sadler
Property Management Manager
Clacton haart Lettings

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look