haart - Estate and Letting Agents Clacton Reviews 

79
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TrustScore 4.5 out of 5

4.3

68 Station Road, CO15 1SP Clacton, Clacton, GB

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Rated 1 out of 5 stars

Several times through no fault of agent was let down on viewing three times at last minute by vendor. We are serious buyers looking for right property to eventually retire in. So twice now left contac... See more

Rated 1 out of 5 stars

I would never recommend anyone to use Haarts even state agents. I sold my flat with them and they suggested I use their solicitors. What mistake that was, impossible to contact very unhelpful when yo... See more

Rated 5 out of 5 stars

During a long, and at times very stressful sale, Samantha Ramsey was absolutely amazing. Sammy was, at all times, professional, persistent and polite. She kept lines of communication open so that... See more

Company replied

Rated 5 out of 5 stars

I highly recommend heart Clacton especially Charlotte, Madeleine and Chantel, from start to finish a fantastic service always keep up to date in my first purchase of a house.


Company details

  1. Real Estate Agency

About haart - Estate and Letting Agents Clacton

Information provided by various external sources

Please select the branch you have been in contact with from our locations so they can see your reviews!

We’re on a mission to get you moved.

We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf, and you don’t pay us a penny until we succeed.

Sell smart: Think haart.

Get viewings, not just views

Flink is a unique technology that matches your home’s best features with things your buyers love, so they’re more likely to click, arrange a viewing and make an offer.

It’s not just local, it’s personal

Rather than concentrating on selling themselves, our agents focus on the reasons why you’re moving, so they understand how to help you best.

Big Benefits

Our size and reach means we can get you moved, smarter.

No sale, no fee

We don’t think you should pay a penny to someone to sell your home, unless they actually do. So we don’t charge you until we have.

BOOK YOUR FREE VALUATION BRANCH FINDER


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

79 reviews

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4.3

All reviews

(79)

404 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Thank You Haart

Thanks Samantha for assisting myself and Dan with our house move.

The reassurances during the final stages were appreciated and all the emails throughout.

June 26, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning Mrs Collins, Thank you for your review for Sammy Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

Huge thank you to Samantha Ramsey….

Huge thank you to Samantha Ramsey for her patience and professionalism during our recent sale. Samatha chased daily and kept us updated during a sale that took much longer than we all expected. She is a star and we wish her all the very best for the future!

July 15, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning Terri, Thank you for your 5* Review for Sammy Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

Samantha was courteous and professional…

Samantha was courteous and professional during a long and tedious sale

July 3, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Afternoon,
Thank you for your 5* Review for Sammy
Jamie Wass
Area Partner
Clacton haart

Rated 5 out of 5 stars

Samantha Ramsey from the Clacton…

Samantha Ramsey from the Clacton office, she is professional, energetic, efficient and helpful. She followed up on the transaction and kept me updated. I wish her all the best.

April 30, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning Ocily, Thank you for your 5* Review for Samantha! Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

Julie grace @ Clacton-on-Sea property…

Julie grace @ Clacton-on-Sea property managers department , brilliant helpful services, prompt replys & good turn around on works
👌

May 24, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning

Thank you for the 5* review for myself.

Julie Grace

Rated 5 out of 5 stars

Rianna Hart Clacton-on-Sea

I am in the process of finding rental accommodation for my Daughter.
We have been dealing with Rianna who has remained professional and extremely helpful throughout this process.

May 22, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning Victor
Thank you for your 5* Review for Rianna
Gabrielle Warner
Branch Partner
Clacton haart Lettings

Rated 5 out of 5 stars

Excellent customer service …

Faith from the Clacton office was very professional and personable both during the viewing and through the acquisition process. Faith is a thoroughly professional lady who presents the company well in all regards and made this sometimes tricky process easier

April 26, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Hi Will, thank you for the 5* review for Faith! Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

Well Done Haart Clacton!

Once we Sold Samantha Ramsey was very attentive and efficient in keeping us informed and liaising with our Solicitor. Sammy remained calm and extremely kind and polite at all times. We would like to thank all the staff at Haart on the Sales team especially James who was very attentive from the beginning. We wish you all success in your careers and recommend Haart Clacton. Thank you!

April 19, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Hi Mr Thacker, thank you for the 5* review for Samantha & James! Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

Haart have been exception with our move…

Haart have been exception with our move and Samantha always on hand to help and replies straight away. Samantha is an asset to Haart with excellent customer focus skills, polite and professional. An asset for Haart of Clacton.

April 20, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Hi Lee, thank you for the 5* review for Samantha! Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

I am dealing with Samantha Ramsey at…

I am dealing with Samantha Ramsey at Haart Clacton, she has been friendly and helpful through the whole experience of selling my property. She has keep me informed at every stage and phoned when she said she would. A very pleasant experience

February 22, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Hi Andrea, thank you for the 5* review for Samantha! Jamie Wass Area Partner Clacton haart

Rated 5 out of 5 stars

Thank you Riaana Holden as we start a…

Thank you Riaana Holden as we start a new year,was stressed about house issue but you made it easy for me from the day we start viewing,i get updates everyday,she is professional,she explains well and understandable,waiting to my in,company needs such people who keep their promises to client.Thank you Clacton for such workers.

January 5, 2024
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Morning
Thank you for your 5* Review for Rianna Holden
Gabrielle Warner
Branch Partner
Clacton haart Lettings

Rated 5 out of 5 stars

I would like to say a huge thank you to…

I would like to say a huge thank you to the Haart Clacton team in particular Sammy and Jason who were so supportive to me during the moving process. They went above and beyond expectations and helped me during a number of very stressful moments.
Thank you so much for your kindness and all that you did for me.
Much love always
Michelle xxxx

June 30, 2023
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Afternoon,
Thank you for your 5* Review for Sammy & Jason
Lewis Forecast
Branch Partner
Clacton haart

Rated 5 out of 5 stars

I am very happy with the help I've got…

I am very happy with the help I've got from molly and Gabrielle on helping me secure my new flat

June 28, 2023
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Hi Sharon
Thank you for the 5* Review for myself and Molly
Gabrielle Warner
Branch Partner
Clacton haart Lettings

Rated 5 out of 5 stars

Samantha Ramsey from Haart in Clacton…

Samantha Ramsey from Haart in Clacton keeps me updated on my case so I can sleep peacefully.She is professional and helpful.
Thanks Samantha

May 31, 2023
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Hi Leszek, thank you for the excellent 5* review for Sammy. Jamie Wass Branch Partner haart Clacton.

Rated 1 out of 5 stars

Limitlessly disrespectful and unprofessional

They say they work to make moving frictionless, but we haven’t experienced nothing but friction so far.
We moved (or were scheduled to move) into a new flat about a week ago. We asked for some redecorations to be done before moving in (for which we offered a higher price) but were done the night before, so the flat wasn’t cleaned at all. When we asked before moving in about the cleaning, we were lied to several times, been told it was already clean (which very clearly wasn’t). We moved in (without an inventory we’ve been asking for) and the flat not only was dirty but 1 of the bathrooms (the only one with a shower) doesn’t have water flow, so we can’t shower or even feel comfortable bathing our baby, given that it’s clearly not been cleaned in a very long time.
We’ve been emailing, calling and asking the agents (not only 1, but 4 of them) but they do nothing but ignoring us, they say they will call us, but never do, and we are still in a dirty non-functioning flat. We are super frustrated exhausted and desperate to get this process finished. We can say it’s a moving full of anxiety and not particularly frictionless

April 14, 2023
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Hi Victor,
Thank you for raising your concerns, there has been daily communications with our property management team. They will continue to discuss this with you directly. Thank you

Rated 5 out of 5 stars

Excellent service always

I just wanted to say how very helpful & efficient Samantha is , It makes the moving experience a whole lot better.
All the staff at Haart are very helpful & friendly .

February 24, 2023
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Evening Sharon
Thank you for you 5* Review for Samantha
Jamie Wass
Branch Partner
Clacton haart

Rated 5 out of 5 stars

Haart Clacton Gabrielle & Molly

Both of the ladies in the Clacton letting team went above and beyond what I’d normally expect from a letting agent, in fact they spent nearly an entire day between them trying (and succeeding) to sort out an electric meter issue with Unity (rubbish supplier)

January 20, 2023
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Hi Andrew,
Thank you for your 5* Review
Gabrielle Warner
Branch Partner
Clacton haart Lettings

Rated 5 out of 5 stars

Great service from Samantha Ramsey …

Great service from Samantha Ramsey Clacton 👏 so far waiting for completion

February 2, 2023
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Hi Philip,
Thank you for your review for Sammy
Jamie Wass
Branch Partner
Clacton haart

Rated 5 out of 5 stars

What is important

James Mulder at Haart in Clacton. Fabulous suits and polished shoes. He may be a whipper snapper but James knows his stuff. James .....the man who can.....

January 27, 2023
Unprompted review
haart - Estate and Letting Agents Clacton logo

Reply from haart - Estate and Letting Agents Clacton

Good Afternoon,
Thank you for your 5* Review for Sammy
Jamie Wass
Branch Partner
Clacton haart

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