Initial survey and pricing, no fuss down to earth, no weasel words first class The follow through no pressure selling excellent Michael who did the installation also, very professional So far v... See more
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I could not recommend Halton enough. Every member of staff I interacted with was incredibly helpful through every step of sorting out a stair lift for my mum. I genuinely felt like they went the extr... See more
Stairlift was installed very quickly by fitter and no mess. The whole process from purchasing the product to payment and fitting went very smoothly. All relative information was emailed to me promptl... See more
Company replied
We had a lovely, friendly and professional surveyor come out to quote for our stairlift. Mark Harty could not have been more professional. After we decided to go ahead with the stairlift, it was fi... See more
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Company details
About Halton Stairlifts
Written by the company
Welcome to
Halton Stairlifts
Established in 2007, our team at Halton Stairlifts is a family-owned company specialising in installing new, used, and reconditioned stairlifts across the UK. Our focus is making daily life more accessible for those with mobility issues.
If you have a disability or find climbing your stairs difficult, at Halton Stairlifts, we provide affordable, convenient solutions to help you regain independence within your home. Our selection of stylish and comfortable stairlifts are simple to operate and cater to straight, curved and hinged rail stairlifts. Our team will ensure that your stairlift will be operational within two hours, providing you with a quick and seamless installation process.
In addition to prioritising a smooth installation procedure without any unsightly modifications or damages, we offer next-day delivery whilst guaranteeing minimal disruption to your home.
As a family-owned stairlift company, we take pride in offering an unbiased recommendation tailored to your home and matching your budget with a free home survey. Here we can provide the exact stairlift that is right for your home.
If you are worried about aesthetics, fear not as we offer Premium Colour Upgrades with eight modern contemporary options, allowing you to seamlessly integrate your stairlift into your home’s existing décor.
Contact our team today for a straightforward, no-obligation quote. Experience the ease of mobility within your home with our reliable and efficient stairlift solutions.
Contact our team today for a straightforward, no-obligation quote.
Experience the ease of mobility within your home with our reliable and efficient stairlift solutions.
Contact info
17 Montague Road, WA8 8FZ, Cheshire, United Kingdom
- 0800 644 7766
- haltonstairliftsltd@gmail.com
- www.haltonstairlifts.co.uk
4.8
Excellent
554 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 24 hours
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Absolutely 1st class!!
Absolutely 1st class!!! James and Lee came to fit my stair lift. They called to say when they was going to get there which was very helpful. Not only were they extremely professional but they were fast and made the installation look so easy. They demonstrated it to me and were so friendly and polite. I’m currently going through chemotherapy and this stair lift is going to improve my overall lifestyle so much,it will give me back some freedom and to have James and lee make it happen so easily and stress free for me is such a weight off my mind! Thank you so much!
April 29, 2026
Unprompted review
Reply from Halton Stairlifts
Hello Amanda, thank you very much for leaving this review. We are happy to have helped and are pleased you are happy with our service.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Engineer Martin rang to inform me that…
Engineer Martin rang to inform me that he was on his way to fit a stairlift. He arrived when he said he would. Worked to fit the lift he was very informative, knowledgable and he carried out his work in a professional manner. He demonstrated the functions on the stairlift and left after tidying everything away.
April 28, 2026
Unprompted review
Reply from Halton Stairlifts
Hi Paul, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Honest review
Honest review
Called Halton stairlifts to report remote controls not working for stairlift.
Paid £726 for two years service, that includes call out labour & parts.
Charged £120 for new remote control.
One remote I dropped by accident the other stopped working.
Last year they wanted to charge me £140 for two small key for stairlift.
I complained still charged £20.
Contacted office today to query the charge informed accidentally dropping remote is misuse therefore charge.
As a disabled person I told them the charge is a disgrace legalised robbery.
The remote is part of the stairlift.
I have no issue with engineers they are doing their job.
I would never recommend this company
Only interested in robbing you. A
April 28, 2026
Unprompted review
Reply from Halton Stairlifts
Dear Mr Casement,
Thank you for taking the time to leave our company a review, we welcome all feedback positive or negative.
In relation to your complaint the issue for the broken key was found to be an internal door had slammed into the lift causing the key to snap, we offered to replace the key free of charge by post, but you agreed for the engineer to attend the same day to repair and only a callout charge was billed.
We have also recently attended a callout to a remote that was damaged and found to have be dropped, we have waived any callout and labour costs, you have simply paid for the damaged part to be replaced, this remote also is required to be programmed to the machine.
As you may be aware the stairlift is under a routine maintenance service contract and not an insurance policy, you may find that you are able to claim for any expenses from your home insurance in relation to accidental damage.
As gesture of goodwill, if you wish to request a pro-rota refund on your existing service cover, please contact a member of our team.
Kind Regards
Halton Stairlifts Customer Care.
Our engineer was excellent
Our engineer was excellent. Friendly, efficient and cleaned up afterwards. First rate
April 27, 2026
Unprompted review
Reply from Halton Stairlifts
Hi Mark, thank you so much for leaving this review. We are happy to have helped and will pass along your kind words.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Reply from Halton Stairlifts
Hi Darren, the pleasure was ours! We appreciate you taking the team to leave this review. We will extend your kind words across to our team.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
You are never quite sure after…
You are never quite sure after installation if all the promises that are made at sale are going to turn out to be accurate. Well, today we had he attendance of Richard to correct a minor fault in one of the switches. It wasn't anything which stopped us using our stairlift, so not urgent. It was quickly and efficiently repaired. But then Richard carried out a service of what appeared to be the entire lift, cleaning, lubricating and greasing various parts. His attention to the detail was impressive. So I have no hesitation in giving both Richard and Halton Stairlifts five stars.
April 24, 2026
Unprompted review
Reply from Halton Stairlifts
Hello Sue,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Reply from Halton Stairlifts
Hello Peggy,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Richard the engineer who came was…
Richard the engineer who came was brilliant he explained to me everything what he was doing to find the fault. Replaced the faulty part tested everything a few times and even gave advice on maintenance that could be done by myself in-between the yearly service
April 21, 2026
Unprompted review
Reply from Halton Stairlifts
Hi,
Thank you for taking the time to write such a wonderful review. Your kind feedback will be passed on to their manager, and praise will be justly awarded.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Reply from Halton Stairlifts
Hi,
Thank you so much for leaving this review. We are happy to have helped and will pass along your kind words.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
GREAT engineer, but had to wait too long for visit
The engineer that came out to fix a fault was excellent. Explained everything and checked we were satisfied with the work. But Haltons would not send someone out for 3 days because it was an intermittent fault. The "intermittent" fault left my wife stranded downstairs so I looked up a fix according to the Internet. I managed a temporary fix and it worked until the next morning when it broke again. I phoned again asking for an engineer to visit but was told again that as I had made it work then a same day visit was not available. So I had to wait with fingers crossed hoping that it didn't break down in the meantime. Not very satisfactory for something that you don't buy for fun but for necessity..
April 20, 2026
Unprompted review
Reply from Halton Stairlifts
Hi, thank you for this review. It is greatly appreciated. We are happy to have helped.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Excellent Stairlift installation
James was polite and friendly. He worked very quickly and efficiently, leaving no mess whatsoever. He took time to show me how the stair lift worked and assisted me whilst I I had my first go.
April 20, 2026
Unprompted review
Reply from Halton Stairlifts
Hi Sue, the pleasure was ours! We appreciate you taking the team to leave this review. We will extend your kind words across to our team.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
He was absolutely superb
He was absolutely superb, no mess and he was very pleasant.
April 15, 2026
Unprompted review
Reply from Halton Stairlifts
Hi Christine, thank you for this review. It is greatly appreciated. We are happy to have helped.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Shaun was a lovely guy who installed…
Shaun was a lovely guy who installed our stairlift yesterday
He left our property in a great condition and explained how to use the lift
I would recommend Shaun to carry out any work for you
Peter
April 17, 2026
Unprompted review
Reply from Halton Stairlifts
Hello Peter, thank you very much for leaving this review. We are happy to have helped and are pleased you are happy with our service.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Excellent service…
The guy was very polite & did a good service everyihing was working correctly when he left
April 17, 2026
Unprompted review
Reply from Halton Stairlifts
Hi Margaret, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Halton stairlift
The young man who came was polite kind and professional. Would recommend him to anyone
April 16, 2026
Unprompted review
Reply from Halton Stairlifts
Hello Julie,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Excellent service
Excellent service. Stairlift fitted with no problem, no fuss no mess. Fitter was obliging and helpful throughout. Thank you.
J Cooper MBE
April 15, 2026
Unprompted review
Reply from Halton Stairlifts
Hi Joseph, thank you so much for leaving this review. We are happy to have helped and will pass along your kind words.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Stair lift survey and installation
The free survey was completed by Mike found him very friendly and was able to quote for exactly as we wanted we opted for a reconditioned stair lift was very happy with the price.
Stair lift installed a couple of days later fantastic job fitter was great I can’t believe that the stair lift isn’t new very easy to use A++
April 15, 2026
Unprompted review
Reply from Halton Stairlifts
Hi Vince, thank you for this review. It is greatly appreciated. We are happy to have helped.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Very patient and thorough engineer
Very patient and thorough engineer
April 14, 2026
Unprompted review
Reply from Halton Stairlifts
Hello Lesley, thank you very much for leaving this review. We are happy to have helped and are pleased you are happy with our service.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Can't recommend this company highly…
Can't recommend this company highly enough. Very professional and friendly team.
April 7, 2026
Unprompted review
Reply from Halton Stairlifts
Hi Nicola, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Halton stairlifts
Once again a first class service.our stairlift was acting up and on reporting ..an engineer came and soon had the chair working as good as ever.
The engineer was very efficient and polite a credit to Haltons ?
April 13, 2026
Unprompted review
Reply from Halton Stairlifts
Hello Alan,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
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