Hastings International Reviews 

Outstanding services ! I have entrusted my property with Hastings for more than a decade and it has never been left empty since. New agreements and renewals have happened smoothly throughout the years, Hastings agents always providing excellent advices and solutions.

Hastings has been doing their job very well.
I have had situations where help was needed from abroad and always recieved it ontime.
Thank you for the time devoted to your clients' problems and time devoted to us!

My experience with Hastings for the past 5 years have been quite decent. While kay was outstanding, i found others as friendly and approachable
Hastings can do trifle better in terms of maintenance issues and speedily resolving them
Overall it has gone well so far

Hastings has been doing a great job to bridge between landlord and tenant. Jason Gunns has been responding promptly on whatever issues raised. I am very pleased to entrust my flat to Hastings. Kay Kendall is very helpful to remind and timely handle tenancy preparation to facilitate smooth renewal.

I have been living with my partner within a Hasting managed Property for a total of 3 years and they have been extremely exceptional in everything required by them, in the few times maintenance was required they where very quick to address while sending competent contractors to carry out works while working around our schedule. Would certainly recommend. J&H

Overall good experience as tenant of one bed-room. maintenance issues were resolved in timely manner.

The only thing we didn’t like, that they didn’t tell us when we were viewing the apartment that the landlord is planning to repair and paint the walls and replace flooring so we had some discomfort during these days. But overall no problems with this company.

Hastings has been managing my one-room flat for the last twenty years. I am satisfied with their good services. My most recent wonderful experience was Ms Kay Kendall’s handling of the tenancy renewal in July 2022. She was very efficient in getting the renewal completed within 3 days and within my expected range of rent.

This is a very professional company that gives sensible guidance to landlords and ensures that properties are well maintained and fit for purpose. They are always prompt, helpful and friendly to deal with. They have found excellent tenants for me and they have usually stayed for several years - avoiding void costs.

We have let our flat out with Hastings for over 11 years now and have always found Kay very professional and efficient in all our dealings with her. She is always proactive finding new tenants or negotiating renewals well in advance of the end of a tenancy.

I’ve been a tenant with Hastings for 12 months and after the end of tenancy, it took me almost four months to get my deposit back. First they ignored my emails and phone calls for three months and then they kept coming up with new lies about damage that was already there on check in. We got our deposit back after endless email chains and phone conversations but let this be a warning for everybody who wants to rent at Hastings. Also other reviews at this platform confirm that this is not an incident but common practice at Hastings

My advice: if you ever become a tenant with Hastings, make sure you make pictures of every minor damage (if in doubt, add it to the check in report) because they will try to cut your deposit even if the damage was already there.

As a landlord in the Canada Water area, I have been with Hastings for the past two years. Their service and professionalism during this period has been exceptional.

Smooth and timely renewal service from Kay. Jason’s helped ease maintenance of property. Thank you to both of you!

I can recommend this agency to landlords. They’ve let my flat in Bermondsey for over 7 years. The tenants they brought in have all been reliable and contented - this to me is their stand-out skill. They are professional and on the whole fair. A few unexpected costs have popped up, but nothing intolerable. In addition they have been prepared to offer occasional advice and support on management. Good job so far - thanks.

I have been a customer for 9 years. My experience with the company as a landlord based in the USA has been outstanding. The company is extremely efficient and responsive. They are able to rent the flats relatively quickly at good rents. They also take care of all maintenance issues in a timely manner. They manage the finances impeccably. I can’t recommend them highly enough. I specifically want to highlight two individuals who work there, Kay and Jason. They are extremely professional, diligent, dedicated, and talented. Absolutely delightful to work with. Can’t recommend highly enough.

Kay has been very helpful in our lease since our properties has been handle.

Kay from Hastings gave my daughter great service, she help negotiate her home. We look forward to being long term clients of the company! Kay is a real credit to her team.

For years have been receiving consistently professional service from the Team.Would definitely recommend if you are looking for a reliable Agency!

Ive tried replying to trust pilot link, the link isnt working.

Just to add i asked them to end my policy on monday but they didn't and are now charging me for 5 more days.

Check out there facebook page lots of people having issues

I don't usually waste time to write reviews online but Hastings and their service had an impact on my mental health...
We left the property we rented from them after having 1 year contract. We didn't renew as they were asking a 42% increase in the rent!!!! The market is back to normal, covid is over bla bla bla.
After leaving the property they never got in touch with us for inspection and inventory check, never! They deducted 650 pounds from our deposit for professional cleaning, 650 pounds...after they inspected the place by themselves and of course sent over their cleaning service for the job.
I work as a consultant in London having a M.Eng and M.Sc and I still don't make this money for my services. This is pathetic, unprofessional and miserable, taking people's money because they just decide to.
And dear Hasting's agents, if you know the market so well please don't waste your time working as estate agents but instead go and work for the big funds in the City!
Just avoid them.

worst agency ever, literally thought of every excuse to take money off my deposit, do not ever use this agency