Always helpful and friendly. James at the branch in Birkenhead always goes above and beyond. All the staff who we deal with in Birkenhead and Bromborough branches are superb at their jobs. They know... See more
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Rachel was extremely helpful and was determined to find something for me which she did. This is my first solo holiday after losing my hubby. I wanted firstly to book a cruise as we had been on several... See more
Company replied
As usual excellent service. We were pretty sure where we wanted to go & after a short discussion with Sarah about one or two options we very quickly settled on Tenerife. Seating was a problem on the o... See more
Company replied
From start to finish, your Birkenhead Branch have been amazing! This is the second time booking with them and they are as amazing as ever. In particular, James looked after us, firstly emailing us pro... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 St Johns Pavement, CH41 2YB, Birkenhead, United Kingdom
- 01516 662800
4.9
Excellent
181 reviews
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Staff was polite
The staff was quick and polite and got near to what I wanted thanks
September 3, 2023
Reply from Hays Travel - Birkenhead
Good Afternoon Mr Miao, thank you so much for your lovely review. We are so happy we could get your holiday booked and I will pass this review onto James. Kind regards, Rachel
extremely happy
sarah the constant was very patient and looked at a lot of holidays for us to get the better deal
August 26, 2023
Reply from Hays Travel - Birkenhead
Thank you for your kind comments, it was a pleasure to book your holiday
When we came in we were completely…
When we came in we were completely unsure of what type of holiday we wanted and where to even go ,but our travel advisor sorted everything for us and put us at ease ...roll on summer 24
August 26, 2023
Reply from Hays Travel - Birkenhead
Thank you so much for your lovely review it is much appreciated and we are so happy we found you a great holiday! :) If you need anything at all just get in touch. We will pass your review onto Sarah, Kind regards, Rachel
Our first visit to Hays Birkenhead
James the young man who dealt with us was so helpful and pleasant and answered all our questions.
We would not hesitate to see James again for our future holidays.
August 23, 2023
Reply from Hays Travel - Birkenhead
Thank you very much for the lovely review! We are always happy to help. Best Regards James.
Very helpful friendly efficient service…
Very helpful friendly efficient service very informative all round excellent service
August 17, 2023
Reply from Hays Travel - Birkenhead
Thankyou so much for the review! So glad we could help you find your perfect holiday! Hoping to see you soon, Regards Becky:)
Reply from Hays Travel - Birkenhead
Good Afternoon, thank you so much for your lovely review. I will pass this onto Sean, Kind regards, Rachel
James always helpful professional…
James always helpful professional nothing too much trouble always a smile 😁😁it’s a 10 from me
August 14, 2023
Reply from Hays Travel - Birkenhead
Good Afternoon, thank you so much for your lovely review. We are so happy James could sort your holiday, we will pass on these kind words :) Kind regards, Rachel
Reply from Hays Travel - Birkenhead
Good Morning, thank you so much for your lovely review. So glad we could help you with your holiday. Kind regards, Rachel
The man who helped us was friendly and…
The man who helped us was friendly and well informed. He said we could go into store any time if we needed help with downloading etc.
August 11, 2023
Reply from Hays Travel - Birkenhead
Good morning, thank you for your very nice review! Glad we could help find your holiday. I'll let James know about your review! Regards, James:)
Very helpful friendly staff
July 30, 2023
Reply from Hays Travel - Birkenhead
Thank you for your kind words and we hope you have a lovely holiday
Pat welcomed us as we entered the…
Pat welcomed us as we entered the shop,she spent time finding the holiday that we wanted at a very good price, she was very helpful, we will use Hays travel again.
July 30, 2023
Reply from Hays Travel - Birkenhead
It was a pleasure to book your holiday and thank you for the review. Pat
Great visit to Hayes travel Birkenhead…
Great visit to Hayes travel Birkenhead pat the travel agent was really helpful and pleasant went through everything with us just carnt wait for our holiday next year now thank you Pat
July 30, 2023
Reply from Hays Travel - Birkenhead
Thank you for such a lovely review and it was a pleasure to book your holiday. Pat
Very informative and extremely helpful.
July 30, 2023
Reply from Hays Travel - Birkenhead
Thank you for booking and it was a pleasure. Rachel.
Great helpful staff
July 18, 2023
Reply from Hays Travel - Birkenhead
Thank you for your lovely review :) It was great we could find you a great holiday, Kind regards, Rachel
Pat who helped us with booking our…
Pat who helped us with booking our holiday was amazing, very helpful and very easy to talk to and made you feel very at ease. Such a lovely pleasant lady
July 15, 2023
Reply from Hays Travel - Birkenhead
Thank you for your lovely review! So glad we could help you book your holiday, I will let Pat know about your kind review!
Regards, Becky:)
Very helpful and approachable when…
Very helpful and approachable when asking for information about the area and hotel. Ended up booking from a holiday they had advertised on the window !
Went the extra mile to try different dates for prices.
July 20, 2023
Reply from Hays Travel - Birkenhead
Thank you Yasmin for your lovely review, it was a pleasure to book your holiday. Sean
Helpful holidays
Friendly helpful staff very efficient Sean was very good at what he does can't fault the service given
July 21, 2023
Reply from Hays Travel - Birkenhead
Thank you for the kind review! I'm glad we could help with your holiday! I will let Sean know. Regards, Becky:)
Lovely lady whom dealt with me gave all…
Lovely lady whom dealt with me gave all information and answered all questions with my enquiry very polite and respectful
July 17, 2023
Reply from Hays Travel - Birkenhead
Thank you Sue, it was a pleasure to book your holiday. Sarah
Very good must of been the quickest…quick fast and easy
Very good must of been the quickest booking I’ve ever done she new all about the island and listened exactly what we wanted thank you Sarah x
July 15, 2023
Reply from Hays Travel - Birkenhead
Thank you for such a lovely review, it was a pleasure to book your holiday. Sarah
Excellent and extremely friendly…
Excellent and extremely friendly service from James. We have been using Hays Travel for many years and wouldn't consider using any other travel agency.
July 14, 2023
Reply from Hays Travel - Birkenhead
Hi Mr Corke, thank you for your kind words, its always a pleasure to book your holiday.
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