Always helpful and friendly. James at the branch in Birkenhead always goes above and beyond. All the staff who we deal with in Birkenhead and Bromborough branches are superb at their jobs. They know... See more
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Rachel was extremely helpful and was determined to find something for me which she did. This is my first solo holiday after losing my hubby. I wanted firstly to book a cruise as we had been on several... See more
Company replied
As usual excellent service. We were pretty sure where we wanted to go & after a short discussion with Sarah about one or two options we very quickly settled on Tenerife. Seating was a problem on the o... See more
Company replied
From start to finish, your Birkenhead Branch have been amazing! This is the second time booking with them and they are as amazing as ever. In particular, James looked after us, firstly emailing us pro... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 St Johns Pavement, CH41 2YB, Birkenhead, United Kingdom
- 01516 662800
4.9
Excellent
181 reviews
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Reply from Hays Travel - Birkenhead
Thank you for your comments and it was a pleasure to book your holiday.
Pat was absolutely lovely she made us…
Pat was absolutely lovely she made us feel so welcome and gave us the best deal . Thank you pat 😊 xx
May 21, 2023
Reply from Hays Travel - Birkenhead
Thank you so much for your kind comments and it was a pleasure to book your holiday.
Sarah
Spoke to Sarah in Birkenhead, she was informative, polite, friendly and very helpful
May 4, 2023
Reply from Hays Travel - Birkenhead
Thank you so much for your review and your booking, it was a pleasure to help you, Kind regards, Rachel
1st of all A lady by the name …
1st of all A lady by the name of Pat dealt with our booking on P&O Britannia too the Norwegian Fjords .
I would like too emphasise that all the advice Pat. Gave us was 2nd to none she was fantastic .
May 6, 2023
Reply from Hays Travel - Birkenhead
Thank you so much for your wonderful review, it was a pleasure to help you and thank you for booking with us. Pat
The staff member who dealt with our…
The staff member who dealt with our booking was extremely helpful, friendly and took the time to ensure that the whole package and all of our requests met our needs.
May 5, 2023
Reply from Hays Travel - Birkenhead
Good Afternoon Mr Granton, Thank you very much for your review and kind words, we will pass this onto the staff member who made the booking for you. Kind regards, Rachel
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