Brenda is briliant nothing to much for her to help you with the best person you could have on your team thank you Brnda for all your help Nena
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See what reviewers are saying
I recently booked a package holiday with Brenda proud as I do every year, Brenda is so efficient and helpful and nothing is ever a bother, Brenda is a credit to Hays travel and they are lucky to hav... See more
Company replied
Brenda Proud always provides an outstanding customer experience. We have booked our holidays with her for many years, and she is always our first point of contact when planning a trip. We have recomm... See more
Company replied
Got in touch with Brenda through family wedding, she made it easy to book. So when i needed to book another holiday with more complex requirements i gave her a ring. Required same hotel with differ... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Brenda Proud, NE21, Blaydon, United Kingdom
- 0191 4144491
4.9
Excellent
249 reviews
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A wonderful lady
Brenda was so helpful, knowledgeable and patient. She explained all the options available to me and wasn’t happy until I was happy. A truly wonderful lady whom I shall use again and will recommend to friends and family
September 8, 2023
Reply from Hays Travel - Brenda Proud
Thank you so much for your lovely kind words. It is always lovely to learn that my service is appreciated and that you were happy with everything I did for you. I look forward to helping you again in the near future. Brenda
Brenda was so helpful
Brenda was so helpful, she did a lot of research for hotels so I could just go through and choose one I thought was suitable, she took a lot of stress off me.
Really grateful thankyou x
September 12, 2023
Reply from Hays Travel - Brenda Proud
Thank you so much for your lovely review. It was my pleasure to look after you and get you the best choice for your holiday. If there is anything else you need, please don't hesitate to ask. I look forward to speaking to you again soon. Brenda
As always Brenda was amazing
As always Brenda was amazing. Wouldn't book anywhere else.
September 2, 2023
Reply from Hays Travel - Brenda Proud
Thank you so much for your kind words. As always it was my utmost pleasure looking after you and your family and look forward to helping you plan your next adventure in the near future. Brenda
Brilliant
What a lovely, understanding, knowledgeable lady. Very organised and will definitely use again
August 1, 2023
Reply from Hays Travel - Brenda Proud
Thank you so much for your lovely review Laura, it really is most appreciated. It always means a lot to get positive feedback, especially from a new customer. Thank you for taking the time to leave your lovely review, and I look forward to speaking to you again soon. Brenda
Brenda proud is such a professional. …
Brenda proud is such a lovely caring and professional person ,who helped me and my friends find the perfect holiday to celebrate a 60th birthday just the way we wanted, I have recomended her to many of my friends, and have and will be using her again .
July 18, 2023
Reply from Hays Travel - Brenda Proud
Thank you so much for your wonderful review. It really makes my job worthwhile when I hear such lovely feedback from my clients. It was lovely to hear from you again and I am so glad your 60th Birthday plans are now in place and you all have something to look forward to. Thank you for taking the time out to complete a review and for your lovely comments, it really is very much appreciated. Brenda
Brenda at Hays Travel has a wealth of…
Brenda at Hays Travel has a wealth of advice and experience, unrivalled by any other travel consultant I have sever spoken to.
June 25, 2023
Reply from Hays Travel - Brenda Proud
Thank you so much for your lovely review Carol. It is always much appreciated to receive wonderful feedback on my service. It has been a real pleasure to help you with your holidays and I look forward to helping you with your next one. Than you once again. Brenda
Made booking my holiday very easy with…
Made booking my holiday very easy with no problems.
June 26, 2023
Reply from Hays Travel - Brenda Proud
Thank you Jack, it was a pleasure to assist you with your holiday booking. Anything else you need or if you have any questions, please just let me know. Thank you for your business. Brenda.
Brenda was perfect!
Brenda was perfect. Knowledgeable and friendly throughout and sorted our holiday at a great price which allowed us to pay over affordable monthly amount.
Will use Brenda from now on 😄
June 12, 2023
Reply from Hays Travel - Brenda Proud
Thank you so much for your lovely review Emma, so glad I was able to help arrange your holiday for you. If there is anything you need at all, please just let me know. I look forward to continuing to help you throughout the build up to your holiday and beyond. Brenda.
Brenda Proud did a fantastic job again…
Brenda Proud did a fantastic job again for us. We have used Brenda for our last 4 holidays and everyone has been great. I would not consider using anyone else to arrange our holiday
May 27, 2023
Reply from Hays Travel - Brenda Proud
Thank you for your lovely kind words, they really do mean a lot and it's great to know my service is so valued. It is always a pleasure looking after you and hope that you have another successful holiday again this year. Thank you for taking the time to complete a review, it is most appreciated.Brenda
Brenda the lady on the phone was great…
Brenda the lady on the phone was great very friendly and helpful.
May 18, 2023
Reply from Hays Travel - Brenda Proud
Thank you so much for your kind words, they really do mean a lot. Its always a pleasure looking after my customers and I look forward to looking after you again in the future. Thank you. Brenda.
Brenda give you that personal touch for all your holiday needs
Got in touch with Brenda through family wedding, she made it easy to book. So when i needed to book another holiday with more complex requirements i gave her a ring.
Required same hotel with different flights etc,
All requirements fulfilled and booked within 1 hr.
Excellent as before and if any slight changes are required or made by airline or holiday co. Brenda solves them quickly. Thanks Brenda's
May 12, 2023
Reply from Hays Travel - Brenda Proud
Thank you so much for a wonderful review. It was such a pleasure getting to know you and your family and looking after all your needs. It is always so reassuring to know I am doing a good job and it is most appreciated that you took the time to let me know, so thank you. I look forward to looking after you and your family for many future holidays. Brenda
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