Brian spent time looking for a future cruise that would suit our needs and budget offering options for us to consider. When we had decided which cruise we wanted to go on Brian went ahead and made al... See more
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Brian went above and beyond to find us the best deal with the minimum amount of travel fuss to get us to Florida. He put together a package of travel, accommodation, car hire and advised us on theme p... See more
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Super Service as always. Brian looks after all aspects of your enquiry as if you were family. Always honest and upfront with all details, never tries to confuse or take advantage of anyone. Nothing is... See more
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Brian immediately understood the brief and was very prompt with coming back with various options. He also gave really valuable tips on suggested trips when we get there, taxis, customs etc all based o... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Brian Bishop, G74, East Kilbride, United Kingdom
- 01355 698009
4.9
Excellent
136 reviews
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Great as always
January 16, 2024
Reply from Hays Travel - Brian Bishop
Thank you for taking the time to complete the review, my pleasure to work with you again.
Enjoy a well deserved family holiday together , thanks again Brian
Brian was very good at keeping me right…
Brian was very good at keeping me right when trying to get into the P& O account although he was very busy himself
January 16, 2024
Reply from Hays Travel - Brian Bishop
Thank you for taking the time to complete the survey .
Especially for the positive feedback , delighted I was able to help .
Enjoy sone Winter sunshine on your well deserved cruise .
Enjoy every second making new memories together .
Thanks again Brian
Brian makes the process so simple
Brian makes the process so simple. We find a holiday, try to book ourselves because it’s out of hours & have some issues. The next morning, phone Brian & within an hour it’s all booked. Thanks again Brian.
January 14, 2024
Reply from Hays Travel - Brian Bishop
Thank you for taking the time to complete the survey.
Delighted we got it all sorted, and again for your Loyalty, enjoy some well deserved winter sun.
Thanks again Brian
Brian has been very exemplary...
He's been very exemplary in his investigations on the finer details as requested by us and sorted everything out for us. We're looking forward to our two holiday bookings arranged by Brian this year. Highly recommended 👌😎😊
January 5, 2024
Reply from Hays Travel - Brian Bishop
Thank you very much for taking time to complete this survey, and your positive feedback.
It is my pleasure to work with you guys, and source your well deserved holidays.
Thanks again for your loyalty , I look forward to hearing all about your holidays
Brian
Outstanding Personalised Service
Absolutely outstanding service from Brian. He personalised his approach, worked with me on all requirements and the net result is something we couldn't happier with. I would have no hesitation to use Brian again, in fact he would be my go to person for all travel requirements. He is a true asset to the Team!
December 13, 2023
Reply from Hays Travel - Brian Bishop
Thank you so much for taking the time to complete the survey .
Also for your positive feedback , it make my job worth while when receiving such fantastic feedback .
It was my pleasure to work with you and I would like to thank you for supporting my business .
Always great to hear this, as being self employed my customer happiness , is my main goal .
Thanks again Brian
We have booked our holidays a number of…
We have booked our holidays a number of times through Brian at Hays travel. He is always polite and easy to deal with and gives great advice on how to get the best value possible on our holidays.
November 8, 2023
Reply from Hays Travel - Brian Bishop
Thank you Graham, for taking the time to complete this survey, a delight as always to work with you, thanks again for your loyalty and positive feedback
regards Brian
From my first contact with Brian I…
From my first contact with Brian I found him to be very professional and thorough, all my requirements were met and within a quick timescale. Will have no hesitation in using Brian to arrange our next break
September 30, 2023
Reply from Hays Travel - Brian Bishop
Thank you for taking the time to complete this survey , and for your great feedback .
My delight to be able to work with you , and I look forward to hearing all about your trip on your return home .
Thanks again Brian
Brian was extremely helpful and…
Brian was extremely helpful and knowledgeable and gave me good advice on my holiday plans.
The service was first class and he was very quick in dealing with my holiday and making my reservation.
September 23, 2023
Reply from Hays Travel - Brian Bishop
Thank you Laura for taking the time to complete this survey, and for the positive feedback.
It was my pleasure to work with you , and delighted to be able to help you celebrate your special Birthday Cruise .
First class help in reviewing available options…
First class help in reviewing available cruises. Took care to review air travel options together with cruise options to ensure ease of total travel arrangements.
August 28, 2023
Reply from Hays Travel - Brian Bishop
Thanks for taking the time to complete the survey , delighted to been able to work with you .
I am sure you will love the cruise, she is a beautiful ship .
thanks again for your booking
Brian
Bria was superb as always in packaging…
Brian was superb as always in packaging our holiday to Thailand. Finds the best hotels a means of travel. Thank you Brian.
August 8, 2023
Reply from Hays Travel - Brian Bishop
Thank you Hazel for taking the time to complete this survey , as well as the positive feedback .
As always my pleasure to work with you all , excited for your amazing Adventure ahead .
Thanks again for your loyalty
Brian
Treat
Brian understood our holiday needs and even contacted Jet2 to clarify the room details. Brian then came back to us quickly with some fantastic options
August 10, 2023
Reply from Hays Travel - Brian Bishop
Thank you for taking the time to complete the survey , and your positive feedback .
It was my pleasure to work with you both , enjoy a well deserved break in the sun .
I look forward to hearing your thoughts on your return .
Thanks again Brian
Brian is a top class travel agent
Brian is a top class travel agent, he caters for your every need, Brian is resourceful, listens to his customers and arranges everything. Thank you Brian.
July 21, 2023
Reply from Hays Travel - Brian Bishop
Thank you Francis , for taking the time to complete this survey, and for the positive feedback.
As always my pleasure to work with you , and bring your travel requirements to life .
Thank you also for your loyalty over the years it is much appreciated
Brian
Our holiday was cancelled 16 hours…
Our holiday was cancelled 16 hours before flying. I phone Brian in a panic and he was great calmed me down and found us another holiday. He was very kind, patient and calming working through our list of wants and don’t wants ! He was a superstar and we thank him 🥂🎉
July 21, 2023
Reply from Hays Travel - Brian Bishop
Thank you for taking the time to complete this survey , especially as you are on holiday .
It was my pleasure to work with you , delighted that I was able to help.
Thanks for the positive feedback , have a great holiday , enjoy after all you endured pre holiday
Thanks Brian
knowledge
Brian Bishop is always on had to help out knowledge is very extensive great at his job I have dealt with him for many years
July 18, 2023
Reply from Hays Travel - Brian Bishop
Thank you for taking the time to complete the review, it is my delight to be able to work with you again.
thank you for your many years of loyalty, it is much appreciated, have another great cruise.
Thanks Brian
Impressive as always
Timely, friendly, helpful and informative making the decision an easy one!!
July 10, 2023
Reply from Hays Travel - Brian Bishop
Thank you for taking the time out of your day to complete this survey .
More importantly thanks for the great feedback and your loyalty in working with me again .
Delighted that we found a perfect solution to your requirements .
I am excited to hear all about it on your return , thanks again Brian
Brian always listens to our needs
Brian always listens to our needs and budget and offered many alternatives to choose from. We are very happy with the final choice we made and he cannot do enough to help. Highlt recommend him to all our friends. Thanks Brian !
June 19, 2023
Reply from Hays Travel - Brian Bishop
thank you for taking the time to complete the survey, plus your loyalty over the years.
Delighted to hear you both enjoyed your recent holiday , thanks again
Brian
Brian could not be more helpful when…
Brian could not be more helpful when booking your holiday. Extremely informative with every detail of the holiday booking and explored all options for us before we decided on the best holiday to suit us. I would never book a holiday without Brian now.
June 20, 2023
Reply from Hays Travel - Brian Bishop
Thanks for taking the time to complete the survey, it is my pleasure to work with you all.
have the best holiday and i look forward to hearing all about it on your return, enjoy quality family time , fun in the sun
Brian
Brian always goes above and beyond to…
Brian always goes above and beyond to make sure your travel plans are tailored to your needs. We’ve used Brian for 25 years, no job too small and expert in cruise holidays.
May 21, 2023
Unprompted review
Reply from Hays Travel - Brian Bishop
Thank you colin for taking time to complete the survey and your positive feedback .
As well as your loyalty over all these years , delighted to have helped in your latest adventure this year .
Brian
Reply from Hays Travel - Brian Bishop
Thanks for taking the time to complete the survey , and your positive comments , as always delighted to work with you , in arranging all your travel plans .
Regards Brian
Brian always goes above and beyond to…
Brian always goes above and beyond to ensure you get exactly what you're looking for at the price that's right for you. We have had amazing holidays thanks to his tireless searching, advice and excellent level of customer service. We always book through Brian and highly recommend him. His customer service,dedication and eagerness to get the best for you ,is outstanding.
April 15, 2023
Unprompted review
Reply from Hays Travel - Brian Bishop
Thank you Susan , first of all for taking the time to complete this survey .
More importantly for your years of loyalty , it is my pleasure to work with you , and help you make memories to treasure .
Thanks again Brian
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