Brian spent time looking for a future cruise that would suit our needs and budget offering options for us to consider. When we had decided which cruise we wanted to go on Brian went ahead and made al... See more
Company replied
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Brian spent time looking for a future cruise that would suit our needs and budget offering options for us to consider. When we had decided which cruise we wanted to go on Brian went ahead and made al... See more
Company replied
Brian went above and beyond to find us the best deal with the minimum amount of travel fuss to get us to Florida. He put together a package of travel, accommodation, car hire and advised us on theme p... See more
Company replied
Super Service as always. Brian looks after all aspects of your enquiry as if you were family. Always honest and upfront with all details, never tries to confuse or take advantage of anyone. Nothing is... See more
Company replied
Brian immediately understood the brief and was very prompt with coming back with various options. He also gave really valuable tips on suggested trips when we get there, taxis, customs etc all based o... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Brian Bishop, G74, East Kilbride, United Kingdom
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I have booked my travel with Brian for the last 9 years, mostly cruise and a some land based holidays. First class personal, professional service. What I particularly like is Brian's knowledge of cruise lines and ships. Brian's advice on cabin types and locations is invaluable. I have recommended Brian to several friends with the confidence they will receive first class service.
Sandy Miller

Reply from Hays Travel - Brian Bishop
Can’t thank Brian Bishop for all his hard work locating the best holiday deal possible, and arranging every aspect of it to ensure a worry free excellent holiday. We have been on many holidays with Brian and are about to go on a cruise arranged fully by him, thanks Brian for all your hard work.

Reply from Hays Travel - Brian Bishop
Fantastic service: patient, polite, and willing to discuss and search for the best deals.

Reply from Hays Travel - Brian Bishop
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