Hays Travel - Carol/Michael Carroll Reviews 

184
TrustScore 5 out of 5

4.9

Personal Travel Consultant CarolMichael Carroll, SR4 Sunderland, GB


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Rated 5 out of 5 stars

Excellent prompt call back from Michael in response to my message. The entire trip was confirmed, booked and paid for in a few minutes. Michael could not have been more helpful or efficient.

Rated 5 out of 5 stars

Have booked with michael previously,very professional,finds just what your looking for,he's prompt with bookings and sending info thru,I found 2 holidays,he came back with prices.Within half an hour... See more

Rated 5 out of 5 stars

Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able... See more

Company replied

Rated 5 out of 5 stars

Michael advertised a cruise for 2024 and we booked that through him Carnt wait. Then I gave him less than 4 weeks notice for a holiday to Egypt for my daughters 30th and a family of 7 : the booking pr... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant CarolMichael Carroll, SR4, Sunderland, United Kingdom

  • 1914324722

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

117,250 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

Professional, friendly got a good deal for us. Fast no hassle straightforward would use again.

August 3, 2023
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Reply from Hays Travel - Carol/Michael Carroll

Hi Maria, thank you for the feedback. It was my absolute pleasure, and I look forward to getting your next holiday booked :)

Rated 5 out of 5 stars

Could not thank Michael enough.....

Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able to price match what we had seen online and despite being on a break away himself, sorted it all out without hesitation! Thank you Michael!

June 24, 2023
Hays Travel - Carol/Michael Carroll logo

Reply from Hays Travel - Carol/Michael Carroll

Hi Jordanna, thanks for the feedback. It was an absolute pleasure.

Rated 5 out of 5 stars

Michael is always friendly

Michael is always friendly, efficient and informative and most importantly always listens to what you want from your holiday. Exceptional service again can’t wait to book the next one 😏

June 15, 2023
Hays Travel - Carol/Michael Carroll logo

Reply from Hays Travel - Carol/Michael Carroll

Hi Liane, thank you for the feedback. As always its a pleasure working with you and look forward to booking your next one for you :)

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