We had a great time once again gemma always finds us everything we ask for nothing too much trouble always there if we need to ask anything we have been booking with Gemma for 4 years now since she st... See more
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Quick response. Easy to book with and contact. Excellent thank you will use again and definitely recommend x
Amazing from start to finish, hats off to Gemma nothing was to much trouble!!! She made the process so smooth , amazing patience even when i asked stupid questions !!! I prefer to go into travel agent... See more
Company replied
Our experience last year booking with Gemma was such a breeze , nothing was too much trouble and 4 woman trying to book a holiday together wasn’t an easy task but because Gemma found us exactly wat we... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Gemma Thorley, G21, Doncaster, United Kingdom
- 1302319128
4.9
Excellent
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Really friendly and helpful was given…
Really friendly and helpful was given alot of choice and we came up with the perfect t holiday for my family
May 15, 2023
Reply from Hays Travel - Gemma Thorley
It really was so lovely to book your first family holiday abroad Stacey, I hope you and your family have the best time. Gemma at Hays Travel :)
Brilliant experience from start to…
Brilliant experience from start to finish. Thank you so much for finding the perfect holiday for us
May 11, 2023
Unprompted review
Reply from Hays Travel - Gemma Thorley
Hi Danielle,
It as been my pleasure booking your first cruise. I hope you and your family have an amazing time.
Thank you
Gemma Thorley at Hays Travel
I have found gemma very professional…
I have found gemma very professional when booking my holiday she has a very friendly approach to all my questions and nothing was to much trouble for her I will definitely be using her services again
April 22, 2023
Unprompted review
Reply from Hays Travel - Gemma Thorley
Hi Daniel, thank you for the lovely review. Always good to know your happy :) I will look forward to booking your next holiday.
Thank you Gemma Thorley at Hays Travel
Gemma was very helpful and answered all…
Gemma was very helpful and answered all my questions promptly. She went out her way to find out information that wasn’t in front of her. Recommend her to anyone.
May 6, 2023
Unprompted review
Reply from Hays Travel - Gemma Thorley
Was a pleasure to book your first cruise :) I know you and your family will have the best time.
Thank you for booking with Gemma Thorley at Hays Travel
Couldn’t off asked to go with anyone…
Couldn’t off asked to go with anyone better all I had to do was pay and everything else was done for me I haven’t had to worry about anything gemma even printed my flight tickets for me so I dint have to worry. Any questions I had Gemma explained everything to me. I wouldn’t go with anyone else.
May 1, 2023
Unprompted review
Reply from Hays Travel - Gemma Thorley
Hi Jasmine, thank you so much for the review :) I hope you all have the best time on your holiday.
Gemma Thorley at Hays Travel
Wouldn’t trust anyone else
Wouldn’t trust anyone else, makes you feel so at ease everything is explained thoroughly and you have to do is pay sit back and wait for your holiday, wouldn’t use anyone else
February 9, 2023
Unprompted review
Reply from Hays Travel - Gemma Thorley
Thank you so much Eleanor for the lovely review. It is always a pleasure :)
Gemma Thorley at Hays Travel
Gemma is very polite and efficient at…
Gemma is very polite and efficient at searching for your required needs within your holiday choice 😀
May 8, 2023
Reply from Hays Travel - Gemma Thorley
Thank you so much, It makes me happy when I make my customers happy :)
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