Hays Travel - Graham Kelly Reviews 

370
TrustScore 5 out of 5

4.9

Personal Travel Consultant Graham Kelly, OL12 Rochdale, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What's makes Hays a good experience is Graham. Time after times just goes that extra mile . From finding us fabolous holidays to his extra care . Making sure we're booked in posting our documents.. t... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service always a pleasure dealing with Graham Kelly . Mentioned what I wanted and duration ship size and amenities. Cruise & stay and an add on of another cruise . As always he’s li... See more

Company replied

Rated 5 out of 5 stars

We were in a situation with flights but no accommodation due to a villa company letting us down. Graham from Hays trave was excellent. He reassured us, helped with accommodation and transfers. He is... See more

Company replied

Rated 5 out of 5 stars

This is our third time working with Graham, he always strives to get us the best deal and is always on hand to answer any questions or deal with any potential issues to make the booking process/holida... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Graham Kelly, OL12, Rochdale, United Kingdom

  • 01706 508402

4.9

Excellent

TrustScore 5 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(370)

120,299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Graham is just great always book our…

Graham is just great always book our holidays through him as a single parent its hard but he takes the stress out of everything

July 26, 2023
Hays Travel - Graham Kelly logo

Reply from Hays Travel - Graham Kelly

Hiya Sonia :-) thanx very much for your kind review, it's very much appreciated :-) Always my pleasure to assist in finding your perfect holidays and im sure you'll have a fab time on your next one :-) Chat soon for more hollibobs ha :-)

Rated 5 out of 5 stars

hi been using Graham for years Always…

hi been using Graham for years Always friendly and professional .if there is any problems he sort them out
kind Regards Ian

July 10, 2023
Hays Travel - Graham Kelly logo

Reply from Hays Travel - Graham Kelly

Hiya Ian , thanx for your kind review, it's much appreciated. Always a pleasure to assist you in booking your holidays. Have a great holiday and chat soon :-)

Rated 5 out of 5 stars

Graham is always so helpful and…

Graham is always so helpful and efficient. We don't book through anyone else

June 23, 2023
Hays Travel - Graham Kelly logo

Reply from Hays Travel - Graham Kelly

Thanx Bob for your kind review, it is very much appreciated :-) Im sure you will have a great time and chat soon for your next one :-)

Rated 5 out of 5 stars

Booked last year with Graham at Hays…

Booked last year with Graham at Hays travel and everything went to plan No Hiccups no delays Lovely hotel and resort
Had a good holiday Did get covid whilst there but that was just one of those things Didn’t spoil the holiday

May 25, 2023
Hays Travel - Graham Kelly logo

Reply from Hays Travel - Graham Kelly

Hiya Karen , thanx for your kind review :-) it's much appreciated :-) Glad to hear you had a great holiday (other than the Covid bit :-( ..... ) hope you have an even better hol for your next one , chat soon and thanx again :-)

Rated 5 out of 5 stars

We always use Graham

We always use Graham. He goes above and beyond and is always available. Gets you the best price around.

May 29, 2023
Hays Travel - Graham Kelly logo

Reply from Hays Travel - Graham Kelly

Hiya Justin, many thanx for your kind review, it's very much appreciated :-) Hope you all have another great holiday and chat soon for your next one :-)

Rated 5 out of 5 stars
Hays Travel - Graham Kelly logo

Reply from Hays Travel - Graham Kelly

Awwwww you are toooo kind haha :-) thanx and i hope you get your cheeky upgrade , fingers crossed, have a fab holiday and chat soon for your next :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look