We were looking to book a Norwegian Cruise. We had some ideas of what we wanted. Martin understood our requirements and proposed various options. This made our final decision much easier. Martin w... See more
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Martin made our first cruise experience feel stress free, from booking our holiday back in Oct 2025, all the way up to coming home this weekend. He advised us on the type of cabin that would be best... See more
Martin is very friendly and knowledgeable about cruises and the extra things that make a cruise possible for disabled travellers. His personal knowledge of the ships and ports is very reassuring. He... See more
Company replied
We've just booked a Mediterranean cruise through CruiseAbility/Hays Travel, and I have to say Martin Wylie was brilliant. I have mobility issues, and have never been on a cruise before. Martin l... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Martin Wylie, RH10, Crawley, United Kingdom
- 01293 226228
4.9
Excellent
131 reviews
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very thorough
Martin was very thorough in finding a suitable cruise within budget and with the accessibility required.
January 9, 2026
Reply from Hays Travel - Martin Wylie
Thank you so much for taking the time to leave such a lovely review Fay 😊
I’m really glad I could help find a cruise that ticked all the boxes - staying within budget and meeting the accessibility needs is always so important to me.
It was an absolute pleasure helping you, and I hope you have the most amazing cruise.🚢✨
Martin 😊
Martin Wylie | Personal Travel Consultant & Worldwide Accessible Cruise Specialist
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
ABTA L9519 | ATOL 5534
Cruise BOOKING AGENT & CLIA Accredited Cruise Specialist
We always book with Martin who every…
We always book with Martin who every time gives us a 5star service
December 16, 2025
Reply from Hays Travel - Martin Wylie
Thank you for your lovely review, Janet. It's always a pleasure looking after you for your holidays.
Thank you again! Martin 😊
Martin Wylie | Personal Travel Consultant &
Worldwide Accessible Cruise Specialist
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
ABTA L9519 | ATOL 5534
Cruise BOOKING AGENT & CLIA Accredited Cruise Expert
Martin Wylie is amazing
Martin Wylie ia amazing I cannot praise him.enough if there were more stars I would give them as 5 stars isn't enough ..I have used Martin 3 times now for booking my holidays he cannot do enough for you , always there on the end of the phone, and emails answered very quickly . My recent trip to Venice I had a problem with the water taxi service from Venice City to At Marco Airport I called Martin straight away and he sorted this out , he spoke to the receptionist in the hotel to confirm they had not recieved a email from the company...I will aways use Marin and would recommend him to family and friends..thank you Martin you are a star .. Debbie King
November 3, 2025
Unprompted review
Reply from Hays Travel - Martin Wylie
Thank you so much, Debbie... your lovely words really mean a lot. I’m so pleased everything was sorted quickly in Venice and that you had a great trip. It’s always a pleasure helping you plan your holidays, and I truly appreciate your continued support and recommendations. Can’t wait to help you with the next one! ✨
Thank you again!
Martin 😊
Martin Wylie | Personal Travel Consultant &
Worldwide Accessible Cruise Specialist
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
ABTA L9519 | ATOL 5534
Cruise BOOKING AGENT & CLIA Accredited Cruise Expert
Found Martin very helpful
Found Martin very helpful, made booking very easy and straight forward, thank you
November 7, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for your lovely review! I’m really pleased to hear you found everything easy and straightforward. It was a real pleasure helping you book your cruise and II hope you have an amazing time on board! ⚓️
Thank you again!
Martin 😊
Martin Wylie | Personal Travel Consultant &
Worldwide Accessible Cruise Specialist
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
ABTA L9519 | ATOL 5534
Cruise BOOKING AGENT & CLIA Accredited Cruise Expert
Martin Wylie not only dots the 'i' and…
Martin Wylie not only dots the 'i' and crosses the T as the saying goes, whatever the request Martin will always go that extra mile. A very thorough and thoughtful, experienced travel adviser. First class service on every request. Patient , polite, extremely knowledgeable. Thank you Martin.
November 2, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for your wonderful review, Pam! 🌟 I really appreciate your kind words and continued trust. It’s always a pleasure helping you with your travel plans!
Thank you again!
Martin 😊
Martin Wylie | Personal Travel Consultant &
Worldwide Accessible Cruise Specialist
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
ABTA L9519 | ATOL 5534
Cruise BOOKING AGENT & CLIA Accredited Cruise Expert
Would give 10 stars if i could.
Would give 10 stars if i could.
Martin is brilliant.
He has guided me through each step.
I feel I can completely trust his advice.
My plans are completely stress free with his attention to details.
October 28, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for this amazing review, Lisa! ✨ I’m truly grateful for your trust and kind words. Knowing that you feel completely at ease and stress-free means everything... that’s exactly what I strive to achieve for everyone 🌟
Thank you again!
Martin 😊
Martin Wylie | Personal Travel Consultant &
Worldwide Accessible Cruise Specialist
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
ABTA L9519 | ATOL 5534
Cruise BOOKING AGENT & CLIA Accredited Cruise Expert
Martin was fantastic
Martin was fantastic, beyond helpful and a pleasure to talk through all my options. He was so knowledgeable on the ups and downs of travelling as a disabled person. I will be using his services for all future travel bookings.
October 24, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for such a lovely review, Sarah! ✨ I really appreciate you taking the time to share it. I’m so pleased I could help and that you felt supported throughout. Your feedback honestly means a lot.. 🌟
Martin 😊
Martin Wylie | Personal Travel Consultant &
Worldwide Accessible Cruise Specialist
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
ABTA L9519 | ATOL 5534
Cruise BOOKING AGENT & CLIA Accredited Cruise Expert
100 Stars!!!! ✨ 🌟✨🌟✨
Martin was fantastic, from sending him a message to our cruise being booked within hours! Just to put into context, I had been searching for what felt like the impossible for months - an accessible cabin on any cruise liner for summer 2026. With this being our first cruise with our disabled daughter I needed to ensure the cabin would be fully wheelchair accessible. Martin’s wealth of knowledge put me at ease and he sorted absolutely everything so quickly! I will not be hesitating to book with Martin again in the future! Thank you!
October 29, 2025
Reply from Hays Travel - Martin Wylie
Wow, thank you so much for such an incredible review! ✨ I’m genuinely touched by your kind words. It was an absolute pleasure helping you find the right cruise and accessible cabin for your family. I know how important it is to get everything just right, especially for your daughter, so I’m thrilled we made it happen. Your trust means the world to me.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Cruise BOOKING AGENT & CLIA Accredited Cruise Expert
Very prompt and efficient service
October 20, 2025
Reply from Hays Travel - Martin Wylie
Thank you for your lovely comments and valuable feedback - it’s my pleasure to look after you!
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Cruise BOOKING AGENT & CLIA Accredited Cruise Expert
10 out of 10 for customer service
As always Martin at Hayes travel delivers what I ask for.
He goes the extra mile to find me what I’m looking for.
It couldn’t be easier. Why go through all the hassle yourself when Martin is happy and very capable of doing it for you. He is very professional and treats me like a friend and always delivers.
I would definitely recommend Martin at Hayes .
October 16, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for taking the time to share such a lovely review, Carol. I really do appreciate your kind words, and I’m so pleased you’ve been happy with the service.
It’s always a pleasure to help and I’m glad I could get everything arranged just as you wanted.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
Martin was so knowledgeable about…
Martin was so knowledgeable about advising on booking a cruise we wanted. He gave us options on cabins. Knew how accessible the ports were and had done the cruise himself.
October 11, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for your kind words, Julia! It really means a lot to hear that my experience and advice helped make planning your cruise a little easier. I always want my clients to feel fully informed and confident before they travel, especially when accessibility is such an important part of the experience. I truly appreciate you taking the time to share your feedback and wish you a fantastic cruise ahead.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
We booked with Martin and he got what I…
We booked with Martin and he got what I needed as I am going away with my disabled son so he knew what we needed and helped book a holiday on joshs bucketlist
September 29, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for taking the time to share this, Charmaine. It truly means a lot. It was a real pleasure helping you plan something so special for Josh, and I’m so glad we could make his bucket list trip happen. Wishing you both an incredible time away filled with happy memories.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
Don't miss Martin!
Martin from Cruiseability has made the experience of booking my 1st Accessible Cruise flawless. He is so friendly and informative, always on hand to help
August 30, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much Allison for this lovely review. I’m thrilled to hear that booking your first accessible cruise felt easy and enjoyable. It’s been a pleasure helping you plan such an exciting trip and I’m always here if you need anything as you get ready to set sail. Wishing you a fantastic cruise and many more adventures ahead.
Thank you for your kind support of my home-working business.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
Martin was super helpful and quick to…
Martin was super helpful and quick to respond. I have accessibility needs and dealing with him made me feel comfortable my needs would be met.
August 31, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for your kind words, Nicole. I’m really glad I could help and that you felt reassured your accessibility needs would be taken care of. Making sure every detail is handled so you can relax and enjoy your holiday is always a top priority.
Thank you for your kind support of my home-working business.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
Fulfills holiday requests
Martin is always thorough with his searches for us, fulfilling detailed requirements promptly. This is our 3rd family holiday booked by Martin and won’t book with anyone else now.
August 24, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for your kind words, Liz. It really does mean a lot to me that you’ve come back to book your holidays with me again. I truly value your loyalty and the confidence you place in me, and I’ll always work hard to make sure everything is just right for you guys.
Thank you for your kind support of my home-working business.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Jet2holidays, TUI, easyJet holidays + 100's more and Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
Martin Wylie's services
Martin Wylie's services booking our holidays this year have been exemplary, Martin is always prompt with quotes and always manages to save us money.
July 3, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for your kind words, Jean. It’s been a real pleasure helping you plan such a special family holiday to Egypt. I’m so glad I could help you get a great deal and make the process that bit easier. I really do appreciate your support and loyalty. 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Jet2holidays, TUI, easyJet holidays + 100's more and Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
Absolutely amazing Martin is really…
Absolutely amazing Martin is really polite. Efficient explains everything really well. I’m very pleased with the process and how things have been done.
June 24, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for your kind words, Jason - that really means a lot. I’m so glad you felt well looked after and happy with how everything’s gone. It’s always a pleasure to help.
Thank you for your kind support of my home-working business.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Jet2holidays, TUI, easyJet holidays + 100's more and Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
As always Martin goes above and beyond…
As always Martin goes above and beyond to get the best holiday at a great price. Thank you Martin
May 25, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for the lovely review, Darren! It really means a lot to me. I'm so pleased you had a great experience — and I truly appreciate you taking the time to share it. 😊
Thank you for your kind support of my home-working business.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Jet2holidays, TUI, easyJet holidays + 100's more and Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
Computer Issues but amazing service from Martin
The expertise from Martin himself is 5 star. He is always happy to amend a quotation based on our preferences (we booked a wonderful holiday with him last year also). However, after receiving 3 options for our favourite multi centre holiday recently, the next day we revisited and it had increased substantially which we were not prepared to pay and had intended to not book. A few hours later, Martin contacted me having queried it himself and there had been a 'glitch' and the holiday was indeed the same price we had been quoted the previous evening. It was very misleading and Hays almost lost a significant sum. Pleased it was rectified quickly and we have booked exactly as we wanted. Martin is very informative and helpful, can't fault his assistance.
May 10, 2025
Reply from Hays Travel - Martin Wylie
Thank you so much for your review, Melissa! I’m really pleased I was able to get everything sorted and that you're happy with your holiday plans. I completely understand how frustrating the pricing glitch must have been, and I appreciate your patience while it was investigated and resolved. It’s always a pleasure to assist you, and I’m grateful for your continued trust and support.
Thank you for your kind support of my home-working business.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Jet2holidays, TUI, easyJet holidays + 100's more and Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
So Martin is very helpful
Martin is very helpful. Took all the stress out of booking a holiday.
May 4, 2025
Reply from Hays Travel - Martin Wylie
Thank you for your lovely comments and valuable feedback, Rachel - it’s my pleasure to look after you!
Thank you for your kind support of my home-working business.
Martin 😊
Martin Wylie | Personal Travel Consultant
ABTA L9519 | ATOL 5534
01293 221314 | martin.wylie@hays-travel.co.uk
www.haystravel.co.uk/martin-wylie
Jet2holidays, TUI, easyJet holidays + 100's more and Cruise BOOKING AGENT
CLIA Accredited Cruise Expert
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