Hays Travel - Martin Wylie Reviews 

131
TrustScore 5 out of 5

4.9

Personal Travel Consultant Martin Wylie, RH10 Crawley, GB


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Rated 5 out of 5 stars

We were looking to book a Norwegian Cruise. We had some ideas of what we wanted. Martin understood our requirements and proposed various options. This made our final decision much easier. Martin w... See more

Rated 5 out of 5 stars

Martin made our first cruise experience feel stress free, from booking our holiday back in Oct 2025, all the way up to coming home this weekend. He advised us on the type of cabin that would be best... See more

Rated 5 out of 5 stars

Martin is very friendly and knowledgeable about cruises and the extra things that make a cruise possible for disabled travellers. His personal knowledge of the ships and ports is very reassuring. He... See more

Company replied

Rated 5 out of 5 stars

We've just booked a Mediterranean cruise through CruiseAbility/Hays Travel, and I have to say Martin Wylie was brilliant. I have mobility issues, and have never been on a cruise before. Martin l... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Martin Wylie, RH10, Crawley, United Kingdom

  • 01293 226228

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Martin was great what he did not know…

Martin was great what he did not know he soon came back with the answers he should have possibly been frustrated as i have a small window to go away in and its difficult to find what i want when i can go but nothing was to much trouble

January 18, 2024
Hays Travel - Martin Wylie logo

Reply from Hays Travel - Martin Wylie

Thank you so much for taking the time to leave your wonderful review, John. It was my absolute pleasure looking after you.. thank you!

Have an amazing time 😊

Thanks again,

Martin Wylie - Homeworker
Martin at Hays Travel
01293 221314 | martin.wylie@hays-travel.co.uk www.facebook.com/MartinHaysTravel

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, nothing was too much trouble even though I changed my mind 100 times! Highly recommend Martin & won’t use anyone else.

December 1, 2023
Hays Travel - Martin Wylie logo

Reply from Hays Travel - Martin Wylie

Thank you so much, Sarah, for taking the time to leave your wonderful review. It was my absolute pleasure looking after you.. thank you!
Have an amazing time 😊

Thanks again,

Martin Wylie - Homeworker
Martin at Hays Travel
01293 221314 | martin.wylie@hays-travel.co.uk www.facebook.com/MartinHaysTravel

Rated 5 out of 5 stars

Absolutely mind blowing

Absolutely mind blowing, I couldn’t recommend this company enough❤️
Unbelievable customer ⭐️⭐️⭐️⭐️⭐️service

November 29, 2023
Hays Travel - Martin Wylie logo

Reply from Hays Travel - Martin Wylie

Thank you so much, Lee for taking the time to leave your wonderful review. It was my absolute pleasure looking after you.. thank you!😊

Thanks again,

Martin Wylie - Homeworker
Martin at Hays Travel
01293 221314 | martin.wylie@hays-travel.co.uk www.facebook.com/MartinHaysTravel

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Helpful. Great communication making it easy to book a holiday and going out of his way to change what was more suitable for us

October 13, 2023
Hays Travel - Martin Wylie logo

Reply from Hays Travel - Martin Wylie

Thank you so much Elaine for taking the time to leave your wonderful review. It was my absolute pleasure looking after you.. thank you!
Have an amazing time 😊

Thanks again,

Martin Wylie
Martin at Hays Travel - Homeworker
01293 221314 | martin.wylie@hays-travel.co.uk
www.facebook.com/MartinHaysTravel

Rated 5 out of 5 stars

Top Travel Man

Top guy, top service. Pragmatic, sensible suggestions, always happy to answer a call or message and finds some amazing trips and deals. Martin is my go to person for travel, so much nicer to deal with a human being than an app - and even easier.

September 4, 2023
Hays Travel - Martin Wylie logo

Reply from Hays Travel - Martin Wylie

Thank you so much Dave for taking the time to leave your wonderful review. It was my absolute pleasure looking after you.. thank you!
Have an amazing time 😊

Thanks again,

Martin Wylie

Martin at Hays Travel - Homeworker
01293 221314 | martin.wylie@hays-travel.co.uk
www.facebook.com/MartinHaysTravel

Rated 5 out of 5 stars

Excellent service

Excellent service! Literally came up with best holiday offer so quick.

August 31, 2023
Hays Travel - Martin Wylie logo

Reply from Hays Travel - Martin Wylie

Thank you so much Michelle for taking the time to leave your wonderful review. It was my absolute pleasure looking after you.. thank you! Have an amazing time 😊

Thanks again,

Martin Wylie

Martin at Hays Travel - Homeworker
01293 221314 | martin.wylie@hays-travel.co.uk www.facebook.com/MartinHaysTravel

Rated 5 out of 5 stars

Martin was fantastic

Martin was fantastic, made the booking experience very simple and found the best deal for us to go to New York. Would definitely recommend!! Thanks 😊

June 28, 2023
Hays Travel - Martin Wylie logo

Reply from Hays Travel - Martin Wylie

Thanks for your review! It's been my absolute pleasure putting your wonderful itinerary together! Have a great time :)

Rated 5 out of 5 stars

Very efficient and helpful

Very efficient and helpful . Professional and knowledgable wouldn’t hesitate to recommend to anyone

May 6, 2023
Hays Travel - Martin Wylie logo

Reply from Hays Travel - Martin Wylie

Thanks for the review! It's been my pleasure to help! Have the best time :)

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