Hays Travel - Port Talbot Reviews 

150
TrustScore 4.5 out of 5

4.7

Unit 11A West Mall, Aberafan centre, SA13 1PB Port Talbot, GB


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Rated 5 out of 5 stars

The manager in the port talbot branch was very friendly, polite and very helpful. Managed to get a perfect holiday for me and my children in the summer holidays within my price range. We are all very... See more

Company replied

Rated 5 out of 5 stars

omg only one on today luck i able to wait ,some people just walk back out , i book 5 holiday since last year but not all with hays , tui shop is 50 steps away ,sad love the girls in hays but if shop c... See more

Company replied

Rated 5 out of 5 stars

The Lady was very Helpful in everyway asking use wot Holiday are we looking for we said We would love to go on a Cruise and she showed up a fantastic Cruise and everything on there and the Cabin loo... See more

Company replied

Rated 5 out of 5 stars

This is the second time we used Hays Travel on both occasions we have had excellent service. They got us a fantastic deal on our P&O Cruise hence why we went back to them for our second Cruise. As per... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 11A West Mall, Aberafan centre, SA13 1PB, Port Talbot, United Kingdom

  • 01639 895522

4.7

Excellent

TrustScore 4.5 out of 5

150 reviews

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4.7

All reviews

(150)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Gareth Hicks was so helpful and very…

Gareth Hicks was so helpful and very pleasant and took time and trouble to make sure we booked exactly what we wanted

December 30, 2023
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Reply from Hays Travel - Port Talbot

Hi Jeanette, Thank you so much for your kind words and it was a pleasure meeting you and you're husband and being able to book your holiday. From myself and the team thank you so much for booking with us at Hays Port Talbot.

Rated 5 out of 5 stars

Brilliant prices!

Very helpful and prices are excellent even cheaper than on line!!!!! Would definitely be booking through them again !!!!!!!

December 21, 2023
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Reply from Hays Travel - Port Talbot

Hi Mandy, I'm glad to hear you were happy with our service , Thanks you for booking with us. Thanks Kira

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Helped us get the best deal possible for our group booking for next year. Gave us information on what we needed to do regarding passports, insurance and any changes that might happen

October 21, 2023
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Reply from Hays Travel - Port Talbot

Thank you for your review and helping you back and fro, to get the best holiday and deal for your family. Hope you have a fantastic family holiday.Caroline

Rated 5 out of 5 stars

we found a lovely hoilday at a great…

we found a lovely hoilday at a great price for my family and staff were really helpful

October 3, 2023
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Reply from Hays Travel - Port Talbot

Thank you for your review. I hope you have a lovely holiday with your friends. Kira

Rated 5 out of 5 stars

Linda in port talbot was excellent

Linda in port talbot was excellent. Listened to what we wanted, even looked up weather forecast. Left with all paperwork sorted. Nothing was too much trouble

September 21, 2023
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Reply from Hays Travel - Port Talbot

Thank you for coming in and booking with us. Have a lovely holiday

Rated 5 out of 5 stars

Excellent service

September 19, 2023
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Reply from Hays Travel - Port Talbot

Thank you for coming in and booking with us. Have a lovely holiday

Rated 5 out of 5 stars

Second time used now ,didnt take long…

Second time used now ,didnt take long to book great service found good deal again went to others much cheaper

September 19, 2023
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Reply from Hays Travel - Port Talbot

Hi Carl , Thanks for booking with us . Always happy to help

Rated 5 out of 5 stars

They were helpful and efficient in…

They were helpful and efficient in booking our holiday. 1st class.

August 28, 2023
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Reply from Hays Travel - Port Talbot

Thank you for your review-I hope everything goes well out there for you and look forward to seeing them when you get back:) Caroline

Rated 5 out of 5 stars

The travel advisor was amazing

The travel advisor was amazing, she had holidayed in Barcelona so was able to find a quirky hotel on the centre close to amenities, bars, restaurants, the cathedral and art galleries we want to visit. The advisor also took time to look for better flights so we could get the most out of our few days away. She was very knowledgeable about transport links from the airport to our accommodation, explaining trains etc are a great way of getting around. Will definitely be returning to this branch for our next trip away.

August 15, 2023
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Reply from Hays Travel - Port Talbot

Thank you so much for the review. I hope you love Barcelona as much as I did-any further help you need, do not hesitate to ask. Caroline

Rated 5 out of 5 stars

Very helpful as usual

Very helpful as usual. They help plan and book which is great when travelling to more than one location.

August 4, 2023
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Reply from Hays Travel - Port Talbot

Thank you so much for the review , hope you have a great holiday x

Rated 5 out of 5 stars

I allways use hays..am in Port talbot…

I allways use hays..am in Port talbot and the staff are amazing..can't do enough for you..allways smiling. Just so very helpful

July 8, 2023
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Reply from Hays Travel - Port Talbot

Thank you so much for your review. It was a pleasure to book the cruise for you. I hope you have a lovely time. Caroline

Rated 5 out of 5 stars

My service with lynda has always been…

My service with lynda has always been good, as well as nia and kira are always of help while I'm in the store

July 13, 2023
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Reply from Hays Travel - Port Talbot

Thank you Mary, lovely always, booking for you

Rated 5 out of 5 stars

Excellent service

We were struggling finding a suitable airport to fly to Istanbul. The lady successfully managed to book us flights from Birmingham and a suitable hotel . Trinity was more than helpful and couldn’t do enough for us .
We will be back to have our boarding passes the day before we travel and will certainly use this travel agents again . All the staff were very informative and helpful.

July 16, 2023
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Reply from Hays Travel - Port Talbot

Awe thank you for this kind review. It was a pleasure to book this for you guys! Looking forward to see you soon when we do your boarding passes. Take Care- Trinity

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