HDCCTV Reviews 

411
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was wanting to improve the CCTV coverage at the rear of my house but could not run a coax cable to the best position for the camera. I spoke to Gary in the sales department at HDCCTV and he came... See more

Company replied

Rated 5 out of 5 stars

Fast delivery for products and knowledgeable technical team. Good quality products. Any questions are answered rapidly and expertly. No hesitation in recommending this company - I have used them for a... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent company. I knew roughly what I wanted & what I didn't & had a very informative call with one of the sales team who gave me straight up, honest information, rather than 'selling'.... See more

Company replied

Rated 5 out of 5 stars

Amazing service from the team at HDCCTV. I've had my CCTV setup for around 2 years now and it's never let me down. I also bought a second set which is installed at a friends which he loves also. The c... See more

Company details

  1. Electronics Store

Information provided by various external sources

We supply High Quality HD CCTV and IP CCTV systems at Great Prices with Next Day Delivery. Buy CCTV Cameras, CCTV Systems, CCTV Monitors, CCTV Cables and CCTV Accessories with up to 3 Years Warranty and Excellent Technical Support. We also offer Free Remote Site Surveys, contact us to discuss your requirements. T: 020 8126 6666 E: sales@hdcctv.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

411 reviews

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4.9

All reviews

(411)

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Rated 5 out of 5 stars

Brilliant company to buy from,

Brilliant company to buy from,
You can watch videos of what equipment looks like before you buy,
Plus I spoke to team via telephone and via email prior to any purchases and all of my questions were answered quickly and honestly.

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

Just bought my 7th camera off this…

Just bought my 7th camera off this company and what always sets them apart is their in depth knowledge of setting them up over the phone when you hit a snag with new protocols. Yesterday they sent me clever device search widget and a special user guide to set up the new camera on my older Planet 16 port switch. One five minute phone call, couple of obscure setting changes and it is now working.
Great to have guys at the end of the phone who know their equipment.

May 10, 2019
Unprompted review
Rated 5 out of 5 stars

First choice for CCTV from now on.

I had a cctv set up from a professional supplier who were great but the DVR was a serious pain, it needed costly and time consuming setting up, this needed doing three or four times, they charged £50 per time so this got to be an annoying “essential” added cost.
I decided to try HDCCTV and get a similar DVR and connect it to my existing system, it all looked too good to be true as the systems offered looked just as good as I had but without the premium pricing, the DVR arrived and it was swapped out for the annoying one and it worked imediately, no special remote set up needed, just an Ethernet connection and it was on line, the intelligent detection is superb too.

I’d recommend HDCCTV to anyone, very good equipment and prices, delivery was quick too.

March 5, 2019
Unprompted review
Rated 5 out of 5 stars

Solid, professional systems

Been looking for a decent, proper CCTV system for my home. Wanted to avoid the useless ebay selection of chinese junk. This site contained all the relevant information to allow a decision to be made. The videos are excellent at providing an overview of the products, (a picture paints a thousand words). There does not appear to be anywhere else that provides this much detail which is important when investing in something like this. The products I bought were exactly as per these videos and meant I already knew exactly how to install them and set up the system before they even arrived. There is a notable quality to the products and I will be sourcing more from HDCCTV. Really happy and would definately recommend to anyone. A+

February 4, 2019
Unprompted review
HDCCTV logo

Reply from HDCCTV

Thank you for your kind review Jake, we are happy you like the equipment and service.

Rated 5 out of 5 stars

Just updated part of my CCTV system

Just updated part of my CCTV system. The staff are really helpful and Gary in particular helped me integrate some of my older camera's into the new IP CCTV system. I wouldn't bother looking at any other supplier because customer service is second to none. Great guys keep it up.

October 31, 2018
Unprompted review
Rated 3 out of 5 stars

The DVR unit never arrived within 2…

The DVR unit never arrived within 2 days. After the 4th day I called up and was told it must have got lost in the post and that they would have to send out anothe one and that I'd have to await delivery until after the weekend and that there was nothing else they could do to speed up the delivery.

Waited about a week before item eventually arrived.

October 9, 2018
Unprompted review
HDCCTV logo

Reply from HDCCTV

Hello Harry.

Thank you for taking the time to leave feedback.

On this occasion our service level was not as high as we would have liked to give you for which we sincerely apologise.

Your parcel was unfortunately mis-labelled by our suppliers' dispatch department and it was sent to another customers address in Scotland.
We only found out the parcel was missing when you contacted us on Friday

We informed the suppliers immediately who offered to have it collected the same day and re-delivered on Tuesday the following week which was not acceptable so we re-ordered the item with the suppliers to be sent Friday for delivery on Monday.

We did investigate making a Saturday delivery however the charge would have been excessive (over £60) to do so which would leave us at a loss, and history has shown that many Saturday deliveries do not get delivered on Saturdays.

Rated 5 out of 5 stars

HDCCTV = WOW

Great customer service, Obtained all the information that I required for my new build setup, staff were able mto go through my requirements. 6 x 5mp HD Cams and NVR, all working perfectly. Top stuff, will recommend and use again personally.

Regards

Jigz

October 7, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service!
Great communication, prompt service and professional staff.
Gary got my issue sorted with speed and a level of customer service that will be remembered.

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

The order was placed late in the evening and was with me the next afternoon. I also had some adjustments on 2 cameras which wa also completed. Fantastic response and service

September 26, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent company

1st time dealing with this company and won't be the last. Great range of products and great price. Fantastic range of online videos. First class service!

September 20, 2018
Unprompted review

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