Experienced Hifi Buff over 45 years. I wish to endorse good service of Anthony and Hifi Confidential Woolwich. I bought a 2020 Marantz CD Player which proved faulty. It was apparently a faulty batc... See more
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I ordered an exclusive Fortnite Nintendo Switch Bundle. Very happy with product. I telephoned customer service as I ordered over the Christmas/ New Year period, I was concerned that there would be a... See more
Great from start to finish, cheapest price i could find online, free & quick delivery with DPD and the one hour time slot helps a lot. Bought two yamaha musiccast 20 speakers which have hooked up nice... See more
Ordered a nice Philips TV from them on a Tuesday at an excellent price (10% less than competitors and with a 5 Year Warranty) Was expecting it to be delivered after the coming weekend but had a phone... See more
Company details
Information provided by various external sources
Hi-Fi Confidential Ltd, established in 1988 as an independant family run business specialising in retail of the best & the finest audio and visual products. We always strive to provide with the best customer service as well as ensuring our prices are some of the most competitive in the UK. As a company our motto has always been to provide our customers with the best products, we have always purchased our goods direct from the manufacturer in the UK. We do not deal with grey imports. We hold direct accounts with all of the major manufacturers. We only Sell brand new boxed goods. Ex-display goods are only sold with the full description and state of the item and packaging. Our Mission To provide our customers with brand new products for their individual needs whilst providing an unparalleled level of customer care, service and competitive pricing. We are proud to have the distinction of the most Awarded Independent Retailer in London winning Prestigious "Samsung Store of the Year" Award (2014), finalist for "Samsung Store of Year (2015)", winners of the "Samsung Retailer of the Year 2016" and runners up in the ERT's "Consumer Electronics Retailer of the Year".
Contact info
Unit 7 Commonwealth Buildings, Woolwich Church Street, SE18 5NS, London, United Kingdom
- 02072337225
- sales@hificonfidential.co.uk
- www.hificonfidential.co.uk
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Great price...
Great price...
...was a bit dubious to be honest...
...but didn't need to be and great communication throughout. I will definitely use this company again in the future.
Blisteringly Quick Delivery
43” Sony TV ordered at a great price and safely delivered within 3 days! Can’t complaint with any of that. Great service overall.
Fast and excellent service
From start to finish this was a professional service. Thank you.
Excellent Service
I was not sure if I would be able to find the product so I was very pleased to find you had it in stock. It arrived impressively quickly and arrived in excellent condition.Thank you!
Arrived promptly and good quality…
Arrived promptly and good quality product for the money. Bought this gaming rocker for my 7 year old Grandson. He loves the Mayhem logo and the seat is sturdy, comfortable and large enough to last him for many more years as he grows. Very happy.
Good advice and good service.
Good advice and good service I have no problem thoroughly recomending hi fi confidential.
Dispatched on the same day of order,and…
Dispatched on the same day of order,and the cheapest I could find for the product online with free P&P.
Very good courier service and good…
Very good courier service and good communication.
Good customer service
Bought The UK tweaked Marantz CD6006…
Bought The UK tweaked Marantz CD6006 player 5 Star award winner. It was at least 25% cheaper than any competitor including Richer Sounds !
Emails received at every stage of the order, dispatch and delivery process.
I have no doubt if i should encounter an issue with the player, that it will be dealt with in exactly the same professional manner
Delivered next day with Standard delivery option ( I did not select an upgraded delivery option at an extra charge )
I had dealt with them many years ago, so glad i have started to deal with them again
and the Player is extraordinary good for the price
Great experience
Great experience. Package came in good time, and the contents were of great quality and safely delivered.
Prompt delivery.
Great service
Excellent service and prices
The staff were very helpful...and their prices extremely competitive. I was advised that delivery of my purchase was not available over the weekend, so imagine my pleasure when I received a text advising me that my cd player would be with on Saturday!l well done HiFi confidential I will return.
Very straightforward purchase
Very straightforward purchase, less than everyone else and arrived earlier than expected!
First class service
First time I have used this company but will definitely use again. Excellent product and service. Highly recommended.
Good comms and fast delivery thx
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