Experienced Hifi Buff over 45 years. I wish to endorse good service of Anthony and Hifi Confidential Woolwich. I bought a 2020 Marantz CD Player which proved faulty. It was apparently a faulty batc... See more
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I ordered an exclusive Fortnite Nintendo Switch Bundle. Very happy with product. I telephoned customer service as I ordered over the Christmas/ New Year period, I was concerned that there would be a... See more
Great from start to finish, cheapest price i could find online, free & quick delivery with DPD and the one hour time slot helps a lot. Bought two yamaha musiccast 20 speakers which have hooked up nice... See more
Ordered a nice Philips TV from them on a Tuesday at an excellent price (10% less than competitors and with a 5 Year Warranty) Was expecting it to be delivered after the coming weekend but had a phone... See more
Company details
Information provided by various external sources
Hi-Fi Confidential Ltd, established in 1988 as an independant family run business specialising in retail of the best & the finest audio and visual products. We always strive to provide with the best customer service as well as ensuring our prices are some of the most competitive in the UK. As a company our motto has always been to provide our customers with the best products, we have always purchased our goods direct from the manufacturer in the UK. We do not deal with grey imports. We hold direct accounts with all of the major manufacturers. We only Sell brand new boxed goods. Ex-display goods are only sold with the full description and state of the item and packaging. Our Mission To provide our customers with brand new products for their individual needs whilst providing an unparalleled level of customer care, service and competitive pricing. We are proud to have the distinction of the most Awarded Independent Retailer in London winning Prestigious "Samsung Store of the Year" Award (2014), finalist for "Samsung Store of Year (2015)", winners of the "Samsung Retailer of the Year 2016" and runners up in the ERT's "Consumer Electronics Retailer of the Year".
Contact info
Unit 7 Commonwealth Buildings, Woolwich Church Street, SE18 5NS, London, United Kingdom
- 02072337225
- sales@hificonfidential.co.uk
- www.hificonfidential.co.uk
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Great price and super speedy delivery…
Great price and super speedy delivery would definitely use again and recommend.
Great service
Great advice, no hard sell, great product at the best online price I could find, promptly delivered. Recommended supplier.
Items out of stock
Items out of stock, after emailing a few times over a few days and phone calls to both numbers, no reply from any communication. Despite it saying for a prompt reply email us!!!!
If they are as bad following up any delivery or item problems then life would be bad.
Cracking
Cracking - from product selection, price , delivery arrangements and communications, to receiving the item. Thank you
Great Price & Fast Delivery
For price and exceptional service and…
For price and exceptional service and speed of delivery I cannot praise them High enough
Best price on item purchased
Best price on item purchased, very quick and efficient service
NA6006
Very happy with the product. The price was the best I’d seen online. Delivery was within a couple of days, with good indication of the time it would arrive.
Excellent Service and everything was as…
Excellent Service and everything was as Agreed, brilliant job guys/gals, nice to deal with a professional company.
Regards
Ron
I bought an Onkyo cd 265 from hifi…
I bought an Onkyo cd 265 from hifi confidential and I am really pleased with the product. The stereo is usually £299 to buy but I paid £179 for it. The sound is good and it is good value for money.
Easy to order and fast delivery.
No problems at all
No problems at all. I paid and tele came straight away. Would recommend.
My speaker arrived within 24 hours and…
My speaker arrived within 24 hours and the product meets expectations.
Great product
Straight forward and quick delivery
Straight forward and quick delivery, couldn't wait to try the VR and was very pleased with it. 5+ stars :)
First class service.
Best price available, good communication and very quick delivery. A first class service all round.
Excellent service!
Excellent service delivered very quickly and brilliant product (Sony 55 ag9 OLED). Thanks
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