Experienced Hifi Buff over 45 years. I wish to endorse good service of Anthony and Hifi Confidential Woolwich. I bought a 2020 Marantz CD Player which proved faulty. It was apparently a faulty batc... See more
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I ordered an exclusive Fortnite Nintendo Switch Bundle. Very happy with product. I telephoned customer service as I ordered over the Christmas/ New Year period, I was concerned that there would be a... See more
Great from start to finish, cheapest price i could find online, free & quick delivery with DPD and the one hour time slot helps a lot. Bought two yamaha musiccast 20 speakers which have hooked up nice... See more
Ordered a nice Philips TV from them on a Tuesday at an excellent price (10% less than competitors and with a 5 Year Warranty) Was expecting it to be delivered after the coming weekend but had a phone... See more
Company details
Information provided by various external sources
Hi-Fi Confidential Ltd, established in 1988 as an independant family run business specialising in retail of the best & the finest audio and visual products. We always strive to provide with the best customer service as well as ensuring our prices are some of the most competitive in the UK. As a company our motto has always been to provide our customers with the best products, we have always purchased our goods direct from the manufacturer in the UK. We do not deal with grey imports. We hold direct accounts with all of the major manufacturers. We only Sell brand new boxed goods. Ex-display goods are only sold with the full description and state of the item and packaging. Our Mission To provide our customers with brand new products for their individual needs whilst providing an unparalleled level of customer care, service and competitive pricing. We are proud to have the distinction of the most Awarded Independent Retailer in London winning Prestigious "Samsung Store of the Year" Award (2014), finalist for "Samsung Store of Year (2015)", winners of the "Samsung Retailer of the Year 2016" and runners up in the ERT's "Consumer Electronics Retailer of the Year".
Contact info
Unit 7 Commonwealth Buildings, Woolwich Church Street, SE18 5NS, London, United Kingdom
- 02072337225
- sales@hificonfidential.co.uk
- www.hificonfidential.co.uk
No recent history of asking for reviews
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Great price and speedy delivery
Great price and speedy delivery, excellent
Excellent price & service
Excellent purchase
Excellent purchase. Easy online transaction and was called the next day to arrange delivery. Had the TV 24 hours later!
Excellent service
Excellent service
CD player arrived very quickly .. kept up to date on delivery and all well packaged and as expected .Would certainly recommend and use again
great service and quick delivery
great service and quick delivery. I would definitely use them again.
Delivery was like lightning
Delivery was like lightning. Product £100+ cheaper than other online retailers.
Great service
Excellent all round
Excellent all round. Value, product, speedy delivery. Can not fault it. Will be buying from them again.
Quick service and the delivery guy even…
Quick service and the delivery guy even called me when the package wouldnt quite fit through the letter box to see where best to place it. Couldn't ask for better.
Excellent product and quick delivery…
Excellent product and quick delivery service.
TV not received
TV not received, emails bounce back. Dispute ongoing via Paypal. Avoid like the plague!
Very pleased with the sevice
Great price and next day delivery
Everything just right.
Great product, great price, no delays. Very happy.
I make one order
I make one order, the payment was ok, but my order not coming. When i call them ,told me, have any problem, we will refund your money.... but them don t sent me any email, to let me know.
Highly recommended
Super fast delivery - despite only selecting standard delivery, my item came the next day. Item well packaged and no issues with the item at all. Would not hesitate to order from HIFI Confidential again. Highly recommended!
all the sounds fantastic
Fantastic company with top notch quality items at fantastic prices,would definitely recommend this company to everyone.
Fantastic service
Fantastic service, kept advised all the time & hi~fi arrived a day earlier than promised. Hows that for service
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