Experienced Hifi Buff over 45 years. I wish to endorse good service of Anthony and Hifi Confidential Woolwich. I bought a 2020 Marantz CD Player which proved faulty. It was apparently a faulty batc... See more
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I ordered an exclusive Fortnite Nintendo Switch Bundle. Very happy with product. I telephoned customer service as I ordered over the Christmas/ New Year period, I was concerned that there would be a... See more
Great from start to finish, cheapest price i could find online, free & quick delivery with DPD and the one hour time slot helps a lot. Bought two yamaha musiccast 20 speakers which have hooked up nice... See more
Ordered a nice Philips TV from them on a Tuesday at an excellent price (10% less than competitors and with a 5 Year Warranty) Was expecting it to be delivered after the coming weekend but had a phone... See more
Company details
Information provided by various external sources
Hi-Fi Confidential Ltd, established in 1988 as an independant family run business specialising in retail of the best & the finest audio and visual products. We always strive to provide with the best customer service as well as ensuring our prices are some of the most competitive in the UK. As a company our motto has always been to provide our customers with the best products, we have always purchased our goods direct from the manufacturer in the UK. We do not deal with grey imports. We hold direct accounts with all of the major manufacturers. We only Sell brand new boxed goods. Ex-display goods are only sold with the full description and state of the item and packaging. Our Mission To provide our customers with brand new products for their individual needs whilst providing an unparalleled level of customer care, service and competitive pricing. We are proud to have the distinction of the most Awarded Independent Retailer in London winning Prestigious "Samsung Store of the Year" Award (2014), finalist for "Samsung Store of Year (2015)", winners of the "Samsung Retailer of the Year 2016" and runners up in the ERT's "Consumer Electronics Retailer of the Year".
Contact info
Unit 7 Commonwealth Buildings, Woolwich Church Street, SE18 5NS, London, United Kingdom
- 02072337225
- sales@hificonfidential.co.uk
- www.hificonfidential.co.uk
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Onkyo HtS 3910
Yes brilliant delivery service came after 1 day and beautiful sound quailty from the onkyo ht s3910...a dream come true.
Excellent product at a great price
Excellent product at a great price. Very fast delivery, highly recommended.
Excellent from start to finish!
First time I have dealt with this company and the service was great. The price of the item I purchased was comparable to anybody else on the web and although I only requested the free standard delivery service it arrived 2 days later - couldn't ask for more.
Good price
Good price. Fast delivery. Simple process. Very pleased with the product
Cannot Fault Customer Service and Product Delivery Time
Hi like many of recent customers, very quick delivery, next day, of Samsung TV ordered. Cannot fault the company for dealing with the order. Highly recommended for providing a competitively priced TV and quick service.
Swift delivery
Swift delivery, faster than expected, great personal service! Am a happy customer.
Good service
Delivered within reasonable time.
The micro hi-fi package arrived in good condition and performs as expected. Nothing to complain.
Excellent service with next day…
Excellent service with next day delivery and competitive pricing
Never received what I bought just got…
Never received what I bought just got my money refunded with no explanation as to why
Excellent service.
The service I received was excellent.Cd player arrived quickly with excellent email communication throughout.
Completely satisfied with goods and…
Completely satisfied with goods and price. Prompt delivery.
Great quality delivery on time
Fantastic service and delivery was very…
Fantastic service and delivery was very quick I would highly recommend A+
Found Hi-Fi Confidential on line…
Found Hi-Fi Confidential on line looking for a hi-if for my father.
Great product and outstanding service. Wouldn’t hesitate to use them again.
Great service and an amazing 82inch tv…
Great service and an amazing 82inch tv 👍👍
Great service and delivered on time
Great service and delivered on time. Would recommend. Brilliant customer service.
Fast efficient service
A perfect online transaction. No fuss and fast delivery thank you!
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