Experienced Hifi Buff over 45 years. I wish to endorse good service of Anthony and Hifi Confidential Woolwich. I bought a 2020 Marantz CD Player which proved faulty. It was apparently a faulty batc... See more
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See what reviewers are saying
I ordered an exclusive Fortnite Nintendo Switch Bundle. Very happy with product. I telephoned customer service as I ordered over the Christmas/ New Year period, I was concerned that there would be a... See more
Great from start to finish, cheapest price i could find online, free & quick delivery with DPD and the one hour time slot helps a lot. Bought two yamaha musiccast 20 speakers which have hooked up nice... See more
Ordered a nice Philips TV from them on a Tuesday at an excellent price (10% less than competitors and with a 5 Year Warranty) Was expecting it to be delivered after the coming weekend but had a phone... See more
Company details
Information provided by various external sources
Hi-Fi Confidential Ltd, established in 1988 as an independant family run business specialising in retail of the best & the finest audio and visual products. We always strive to provide with the best customer service as well as ensuring our prices are some of the most competitive in the UK. As a company our motto has always been to provide our customers with the best products, we have always purchased our goods direct from the manufacturer in the UK. We do not deal with grey imports. We hold direct accounts with all of the major manufacturers. We only Sell brand new boxed goods. Ex-display goods are only sold with the full description and state of the item and packaging. Our Mission To provide our customers with brand new products for their individual needs whilst providing an unparalleled level of customer care, service and competitive pricing. We are proud to have the distinction of the most Awarded Independent Retailer in London winning Prestigious "Samsung Store of the Year" Award (2014), finalist for "Samsung Store of Year (2015)", winners of the "Samsung Retailer of the Year 2016" and runners up in the ERT's "Consumer Electronics Retailer of the Year".
Contact info
Unit 7 Commonwealth Buildings, Woolwich Church Street, SE18 5NS, London, United Kingdom
- 02072337225
- sales@hificonfidential.co.uk
- www.hificonfidential.co.uk
4.6
Excellent
791 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Competitive pricing and good website
Competitive pricing and good website! Soundbar arrived on time as promised.
September 19, 2019
Unprompted review
After extensive shopping around HiFi…
After extensive shopping around HiFi Confidential provided excellent value on my 4K TV and delivery was prompt and on time
I have recommended them to all my friends
September 19, 2019
Unprompted review
Excellent service
Excellent service, TV arrived 2 days after ordering online.
September 18, 2019
Unprompted review
Excellent assistance from start to…
Excellent assistance from start to finish. Very pleasant surprise.
September 17, 2019
Unprompted review
Brilliant service
Brilliant service, ordered Yamaha Musiccast 20 speaker on standard delivery and it arrived the next day! It was also £20 cheaper than anywhere else. Will definitely be buying from HiFi confidential again, highly recommended!
September 17, 2019
Unprompted review
Friendly staff very helpful.
Friendly staff very helpful.
One thing could be improved:
Very fast after ordering a delivery tracking/shipment notice was generated.
That was probably too fast as later on the delivery itself got delayed.
Suggestion: Only generate the delivery and tracking message if the parcel is really shipped.
September 16, 2019
Unprompted review
All round good purchase
I found the product I wanted easliy on the website. Ordering was straightforward with good correspondence confirming my order and further to let me know when it would be arriving.
It arrived in good time, and the price was very competitive so I would use again if they had what I wanted, and would recommend as a good trader.
September 14, 2019
Unprompted review
Great price and fast delivery
Great price and fast delivery. Very satisfied.
September 8, 2019
Unprompted review
Fantastic service
Fantastic service
Prompt delivery - couldn't have wanted more
September 6, 2019
Unprompted review
Great from start to finish
Great from start to finish, cheapest price i could find online, free & quick delivery with DPD and the one hour time slot helps a lot. Bought two yamaha musiccast 20 speakers which have hooked up nicely to accompany my sound bar and subwoofer setup to allow music throughout the house.
September 4, 2019
Unprompted review
So helpful on the phone the staff now…
So helpful on the phone the staff now there stuff no hassle fast delivery
September 2, 2019
Unprompted review
Good value and prompt delivery
Good value and prompt delivery, I will deal with them again.
September 2, 2019
Unprompted review
I was shopping around to find the best…
I was shopping around to find the best deal on the Sony blu ray system and found Hi Fi Confidential, the system was £100 cheaper than all the big companies. It arrived the day after ordering. Although I had a slight problem setting the system up which was my fault I rang Hi Fi Confidential and they talked me through the problem, fantastic customer service experience you would never get that with any of the big companies. I am so impressed. Thanks to Anthony.
September 2, 2019
Unprompted review
product as described and arrived in…
product as described and arrived in good time
September 1, 2019
Unprompted review
Anne G
Anne G. West Midlands. 😊👍😊😬👍📺
I ordered a LG 📺 and got an amazing deal 👍. I searched the internet after seeing excellent reviews from which for this tv. Which said it was excellent value at £649. This deal was £579 and 5year guarantee. Fast delivery 🚚 in perfect 👌 condition. Great customer service helpful and friendly. I couldn’t have asked for more Excellent Excellent Excellent 👍😊👍😊👍😊👌
August 30, 2019
Unprompted review
Very helpful re product advice
Very helpful re product advice. Excellent service
August 28, 2019
Unprompted review
Great price and wouldn’t hesitate to…
Great price and wouldn’t hesitate to use them again
August 24, 2019
Unprompted review
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