HiQ Tyres & Autocare - Horley Reviews 

215
TrustScore 5 out of 5

4.8

70 Brighton Road, RH6 7JQ Horley, Surrey, GB


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Rated 5 out of 5 stars

First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more

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Rated 4 out of 5 stars

Efficient online booking for next day fitting and wheel alignment of all 4 tyres. Rang and checked tyres had arrived and all ok to go ahead next morning. Was even told I could drop vehicle off earl... See more

Company replied

Rated 5 out of 5 stars

Top service. I unexpectedly received a courtesy phone call early in the morning to advise me that the delivery of the ordered tyres was going to be delayed, and that they would call me immediately whe... See more

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Rated 5 out of 5 stars

Always use these guys for tyres now, easy to book in, great communication, friendly staff. Used HiQ for a repair on my exhaust a while back too, Under short notice, but they were happy to get me in an... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Horley

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 70 Brighton Road, RH6 7JQ, Horley, Surrey, United Kingdom

  • 01293 772382

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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4.8

All reviews

(215)

2,526 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Very good service. I use Hi Q Horley all the time if i have an issue with my car. I find them honest and trustworthy. I would highly recommend

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Professional Service

Ordered new NSF tyre online & opted for booking date with ease.
I had recently had purchased 2 new NSF tyres that were replaced at National Tyres in Redhill over a 7 month period. The 2nd one kept losing air pressure after 5 weeks so I returned it for further investigation with no fault found to the tyre.
Aaron of Hi-Q provided me with a 2nd opinion to investigate the causal failure of the same defective tyre as National Tyres refused to replace it under warranty in their ineptitude to handle the complaint professionally. Aaron found no fault with the tyre & provided his expert opinion, which helped immensely & so I can only extend my gratitude in appreciation.

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I booked online, which I found easy to do. I received excellent service and from shopping around, their prices were very competitive. I would highly recommend this company and I will definitely use them again in the future.

February 28, 2020
Unprompted review

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