First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more
Company replied
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First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more
Company replied
Efficient online booking for next day fitting and wheel alignment of all 4 tyres. Rang and checked tyres had arrived and all ok to go ahead next morning. Was even told I could drop vehicle off earl... See more
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Top service. I unexpectedly received a courtesy phone call early in the morning to advise me that the delivery of the ordered tyres was going to be delayed, and that they would call me immediately whe... See more
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Always use these guys for tyres now, easy to book in, great communication, friendly staff. Used HiQ for a repair on my exhaust a while back too, Under short notice, but they were happy to get me in an... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
70 Brighton Road, RH6 7JQ, Horley, Surrey, United Kingdom
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I always use HiQ and have found them to be reliable and efficient, with competitive prices.
Online Appointment for tyre change. No confusion or hassle. They charged £33 for wheel alignment, should have a discounted price as I brought two tyres. No complaints.
Great service - The guys here are friendly, quick and knowledgeable. Will definitely use again
Very quick and efficient service, will definitely use again
I booked 2 tyres online and chose a date for fitting. I turned up at the appointed time and was seen instantly. The tyres were fitted quickly and carefully, and the staff were courteous and friendly.
Really good helpful service, and a great price too !
Overall everything was great. Good friendly service and from what I can tell, good value.
My only issue is that the ordering system online doesn't account for current stock levels so I ordered my tyres for Monday morning and when I arrived I had to go off and come back. I ordered on Saturday when the shop was probably closed so I do understand but this is just a reason I can't give a perfect 5.
More than happy to use them again.
Excellent service, tyre was late coming in but no way fault of the fitters.
Tyres ordered easily online on a Friday, and fitted on Monday. Easy and convenient service. Staff friendly and helpful
Very good service.
Tyres were fitted sooner than expected,
I received an email to inform me that they had received my tyres and would I like to phone and reschedule an earlier appointment
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