Ozzie was very knowledgeable and happy to explain the processes being carried out / answer questions as he went. Tested various parts of the system around the flat thoroughly. The hot water actually s... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I received an email and follow up call from Bertie at HIU Breakdown and Repairs earlier today to suggest as the part I was waiting for had arrived they could now carry out the repair to my HIU unit. T... See more
I have a HIU and two of the radiators were always cold. I have tried bleeding them and rebalance them, to the best of my knowledge. Furthermore, I tried different plumbing companies and engineers, an... See more
Aaron was professional and did the job quickly, followed up with some helpful advice. He has even repaired a minor issue with my thermostats free of charge.
Company details
Written by the company
Hiubreakdownandrepairs LTD have gained a fantastic reputation over the years for providing first-class Heat Interface Unit services and Repairs in London and surrounding areas. Our friendly staff take pride in resolving faults with Heat Interface Units and District Heating smoothly and at a low cost. From Heat Interface Unit installations, Heat Interface Unit repairs or Heat Interface Unit maintenance you can count on us to deliver a service of the highest quality.
Contact info
20-22 wenlock road, N1 7gu, London, United Kingdom
- 020 3858 7989
- Info@hiubreakdownandrepairs.com
- www.hiubreakdownandrepairs.com
4.7
Excellent
252 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service from PJ
Great service from PJ. Really friendly and clearly explained what the issue was. Very glad he managed to fix the issue same day
January 5, 2026
Unprompted review
Steve was extremely knowledgable and…
Steve was extremely knowledgable and very pleasant. Nothing was too much trouble. He did a fantastic job and got the heating and hot water working again. I have no hesitation in recommending him.
January 5, 2026
Unprompted review
A really great company
A really great company, fast efficient and timely even over the Christmas holiday period.
Special thanks to Bertie for his outstanding service!
December 29, 2025
Unprompted review
PJ fixed it
PJ fixed it! Very grateful to have my heating back. 5* service and I was not overcharged
December 29, 2025
Unprompted review
PJ was fantastic!
PJ was fantastic!! Extremely professional and efficient with the work he carried out. Throughly checked my boiler for faults and was able to fix my heating in less than half an hour. Would definitely recommend
December 19, 2025
Unprompted review
Thorough job by knowledgeable member of…
Thorough job by knowledgeable member of the team. Thanks so much for a great job!
December 18, 2025
Unprompted review
Water flow problem solved
Steven Best was our repairs person. He came in and straight away I can see he knew what he was doing. He methodically investigated the water flow problem and fixed it with no fuss whatsoever. Great experience. Would 100% recommend him.
December 16, 2025
Unprompted review
Great service
TJ was extremely profesional yet friendly. Managed to fix the leakage in my HIU unit quickly and informed me as well about the fault. Would highly recommend the company and TJ.
December 15, 2025
Unprompted review
Great service and helpful technician
I had a great experience today with PJ who serviced my HIU and went an extra mile to give me helpful tips on saving energy and reducing my bill. Speedy service, polite and helpful technician, highly recommended.
December 10, 2025
Unprompted review
Excellent service
Steve was quick, knowledgeable and totally professional.
December 10, 2025
Unprompted review
Honest and straight-to-the-point maintenance
Mohammad, the maintanance guy that came immediately identified the problem and was very clear in telling me what was wrong, why it went wrong, and what to do in the future to avoid this happening again. He was honest and very patient and helpful to my questions. Clean and quick too.
December 2, 2025
Unprompted review
Steve was absolutely amazing
Steve was absolutely amazing! We finally have hot water AND heating. He was so kind in explaining the whole system and just such a professional. Couldn’t recommend him more
December 9, 2025
Unprompted review
Excellent service from HIU Breakdown and repairs!
I received an email and follow up call from Bertie at HIU Breakdown and Repairs earlier today to suggest as the part I was waiting for had arrived they could now carry out the repair to my HIU unit. Their engineer PJ duly turned up in good time and worked hard to replace the part and explained details of the works when I asked. He was very kind and patient and waited until the floors began to heat up before leaving and whilst waiting cleaned up the debris from his works.
December 5, 2025
Unprompted review
Good experience
Good experience, fixed the issue and punctual. Steve was knowledgeable, gave useful and helpful advice.
December 3, 2025
Unprompted review
Great all round service
Shout out to Steve who was super friendly and got the issue identified and fixed in less than 45 minutes. I’d highly recommend HBR for their services!
December 2, 2025
Unprompted review
Quick honest service
Had an issue with my thermostat not connecting to the boiler. Steve the engineer, identified the issue and found a solution that meant I didn’t need to replace the thermostat immediately which I really appreciated.
December 1, 2025
Unprompted review
Excellent service
Excellent service, efficient. Also checked the wider system and responded to my queries.
November 28, 2025
Unprompted review
HIU Maintenance and Diagnosis
Ozzie was very knowledgeable and happy to explain the processes being carried out / answer questions as he went. Tested various parts of the system around the flat thoroughly. The hot water actually shut off just after Ozzie left and he came straight back to the flat when I messaged him to fix and diagnose the issue. Would be happy to recommend and will use again.
November 28, 2025
Unprompted review
Excellent Service
Steve the engineer was very knowledgeable and helpful. He located and solved the issues quickly.
November 28, 2025
Unprompted review
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