Easy ordering the LP I required and the young lady who served me was very good, with a happy smile and a no problem attitude. The record arrived on time and in good condition.
Company replied
Location
Switch locationUnits 53 / 54, Castle Quay, OX16 5UP Banbury, GB
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See what reviewers are saying
Great helpful Manager VC and his team member Gary. They went the extra mile helping me with my purchases. VCs easy manner, good conversation and knowledge about current and planned CD and film releas... See more
Company replied
Whilst shopping in Banbury popped into HMV store to purchase a particular dvd Whilst looking one of the assistants came to assist. She then checked on the stores computer only to find it was out of st... See more
Company replied
Easy to use and browse fantastic chose, s found everything i was looking for brilliant no problem, s with delivery arrived a day early well pleased
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Company details
About hmv (UK) - Banbury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Units 53 / 54, Castle Quay, OX16 5UP, Banbury, United Kingdom
4.8
Excellent
157 reviews
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This company invites their customers to review, whether positive or negative
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Quick delivery and free to my local…
Quick delivery and free to my local store. They always have some good offers on new vinyl records.
April 15, 2024
Reply from hmv (UK) - Banbury
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Banbury
Hi Phoebe
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre order disappointment…
I pre ordered this item on the 21st Feb and it arrived in store three days late on the 8th April,I had no email to say the delivery would be late and what made it worse was the item was on sale in the shop before my pre order arrived all in all very disappointing and I will probably never pre order again
April 11, 2024
Reply from hmv (UK) - Banbury
Hello Lee,
Thank you for leaving us a review. Please be advised that we dispatch our items ahead of the release date to ensure they reach you on the release date, providing there are no courier delays which are unfortunately out of our hands. I can see that your order was dispatched ahead of the release date as per standard practise, but I am sorry to see that there was a short delay with the courier. We are glad to see that your item has since arrived and has been collected, but we do apologise for any inconvenience this may have caused.
Doc ock Marvel legends action figure
Brilliant website love ordering stuff of it especially I received it on time my Doc ock marvel legends figure I received this afternoon it was in good condition well packaged and delivered safe I will buy again 5 stars I would say never had any problems thank you so much 😁👍................
April 6, 2024
Reply from hmv (UK) - Banbury
Hi RICHARD
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing
Amazing. Lovely service when I came to collect. Really fast. Really cheap and easy online purchase. Will be definitely ordering online again.
April 1, 2024
Reply from hmv (UK) - Banbury
Hi Alisha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
March 29, 2024
Reply from hmv (UK) - Banbury
Hello l
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Knowledgeable and friendly staff able…
Knowledgeable and friendly staff able to assist with all my requirements.
March 26, 2024
Reply from hmv (UK) - Banbury
Hello Graham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Banbury
Hi paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were courteous and very friendly…
Staff were courteous and very friendly and helpful
March 20, 2024
Reply from hmv (UK) - Banbury
Hi Ian
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Banbury
Hi Helga
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff in The Mall in Norwich are…
The staff in The Mall in Norwich are very helpful and nothing is too much trouble for them. They have helped me locate the films or music I am looking for each time I have been in the shop which I appreciate.
January 11, 2024
Reply from hmv (UK) - Banbury
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extremely helpful staff in the Banbury…
Extremely helpful staff in the Banbury shop and quick delivery
January 19, 2024
Reply from hmv (UK) - Banbury
Hi Ruth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Banbury
Prompt delivery to store , but took the store assistant a long time to find my parcel.
January 20, 2024
Reply from hmv (UK) - Banbury
Hi Grant
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very quick and efficient delivery of…
Very quick and efficient delivery of all items ordered, without paying for express delivery. A good reliable company I have used several times before and would recommend to friends.
January 18, 2024
Reply from hmv (UK) - Banbury
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was amazing super helpful
Staff was amazing super helpful. Definitely recommend shopping here.
December 30, 2023
Unprompted review
Reply from hmv (UK) - Banbury
Hi Emma
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff
The staff, in particular VR, was very helpful and knowledgeable regarding the music and LPs I was interested in.
December 22, 2023
Reply from hmv (UK) - Banbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Banbury
Hello Jane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always a fast and reliable service and…
Always a fast and reliable service and things always turn up on time
December 15, 2023
Reply from hmv (UK) - Banbury
Hi michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service with a smile
Very helpful member of staff ( new to the job ) found my ordered item and handed it over with a big smile. It really makes a difference when you are on the receiving end of friendly service.
December 12, 2023
Reply from hmv (UK) - Banbury
Hello Jacqueline
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Banbury
Hi vincent
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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