We called into HMV today at the Xscape near Wakefield. The young lad who served us was unusual in this day & age in that he was extremely helpful & friendly. Other stores we went into the shop assista... See more
Company replied
Location
Switch locationUnit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR Castleford, GB
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See what reviewers are saying
The vinyl I wanted was not on stock the guy behind the counter was very helpful and ordered the what I wanted I told him I was not local so he helped me arrange for home delivery. Two days after I a... See more
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The gentleman (Marcus according to the receipt)who served me made sure I understood the whole process (never ordered in shop for a home delivery before , im old school and like to buy there and then i... See more
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The album l ordered online was a bad pressing, a manufacturing fault. Rather then have the hassle of mailing it back, I could take it to my local HMV store. This was hassle free and not a problem at a... See more
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Company details
About hmv (UK) - Castleford
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, United Kingdom
4.8
Excellent
154 reviews
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Reply from hmv (UK) - Castleford
Hi Faith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vikings season six dvd.
Very happy with ordering to being notified my order was in store to pick up.
July 16, 2023
Reply from hmv (UK) - Castleford
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
*Website easy to navigate
*Website easy to navigate
*Ordering was easy
*Communication re expected delivery date to chosen store was excellent
*Arrived in store earlier than expected
*Excellent customer service in store (Junction 32, Castleford)
* Dogs allowed in store - excellent!
July 13, 2023
Reply from hmv (UK) - Castleford
Hi CAROLYN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was the friendliness and efficiency…
It was the friendliness and efficiency of the staff which made it a good shopping experience. I would definitely use them again and recommend them to family and friends.
June 23, 2023
Reply from hmv (UK) - Castleford
Hi Darren
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good service and seller
June 25, 2023
Reply from hmv (UK) - Castleford
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff in this outlet are always…very helpful
The staff in this outlet are always happy to assist in any of the inquiries made to them, they display a robust knowledge of the stock availability, including obscure titles being searched for, their manner and demeaner is very warm and engaging, leading to a very pleasant shopping experience all round.
June 2, 2023
Reply from hmv (UK) - Castleford
Hello Steven
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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