Really helpful, friendly member of staff in your shop who helped us order the album we were looking for. Great service.
Company replied
Location
Switch location1 Earlham Street, Covent Garden, WC2H 9LL London, GB
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See what reviewers are saying
I loved HMV as a brand, I still do and... I honestly prefer to shop in Fopp Covent Garden. My best experience is with Sam L: friendly, polite and always efficient and a real pleasure to deal with!... See more
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William and staff member at both stores in Fopp and HMV Oxford Street. Amazing achievement to assist me with the request. Best customer service advisor old school welcome and willing to provide that i... See more
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Everything went well! Online messaging quick and easy, items delivered (click & collect) faster than expected. Excellent service at the collection shop -even the man sweeping the floor as I came in... See more
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Company details
About hmv (UK) - Fopp Covent Garden
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
1 Earlham Street, Covent Garden, WC2H 9LL, London, United Kingdom
4.6
Excellent
181 reviews
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This company invites their customers to review, whether positive or negative
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did what they said they would do on…
did what they said they would do on time a seamless
Experience.
February 29, 2024
Reply from hmv (UK) - Fopp Covent Garden
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything was super smooth and the…
Everything was super smooth and the staff members I spoke with were brilliant
February 27, 2024
Reply from hmv (UK) - Fopp Covent Garden
Hi Ryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Mark was very helpful!
February 21, 2024
Reply from hmv (UK) - Fopp Covent Garden
Hello Matthew
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Fopp Covent Garden store and our colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :)
Lovely jubbly
February 10, 2024
Reply from hmv (UK) - Fopp Covent Garden
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Store
Excellent store and staff, always friendly and products are always easy to find and in stock.
February 10, 2024
Reply from hmv (UK) - Fopp Covent Garden
Hi Year300
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
easy ordering and collection
ordered in store with the help of Benedicte, then picked up my order a week later when i was next in the area. simple.
February 8, 2024
Reply from hmv (UK) - Fopp Covent Garden
Hello Nabil
Thanks so much for taking the time to leave us a review - We’re so pleased to learn of your experience in our FOPP Covent Garden store and the colleague you mentioned will be delighted to read this too!
Thanks for shopping with hmv, see you again soon :)
CD ordering
The cd I was after was not in stock but the helpful assistant, Gianna, said they could order it for me in store. They did so and a week later I was able to pick it up on my next visit to the store.
January 12, 2024
Reply from hmv (UK) - Fopp Covent Garden
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Broad range of titles and quick delivery couldn't find the item I wanted and…
I couldn't find the item I wanted and then found it on hmv. It arrived well before the holiday so I am very pleased.
December 20, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Fopp Covent Garden
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience and interesting shop
Simple to find what I wanted and order. For speed I chose click and collect. Couldn't have been easier. Was good to have a look around Fopp in Covent Garden too.
December 18, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi K
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very efficient and quick response to my…
Very efficient and quick response to my order for CDs as presents. Great to be able to visit a HMV shop again!
December 21, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi Penelope
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exceptional service
Exceptional service and the trainee doing his first pick-up order passed with flying colours!
December 2, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi Joshua
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy website and good notifications.
December 12, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly service
Very friendly service, found what i was looking for. Quick delivery
December 8, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi Pedro
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Irish Folklore Bluray magic
Really held out for sometime on this one, but I'm glad I finally got it, thanks to HMV. Did pick up at a Fopp store, job done! All in under a week, best price too!
December 7, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Fopp Covent Garden
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good knowledgeable staff and good…
Good knowledgeable staff and good availability of music, books and dvds.
December 9, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi Sam
Thank you for leaving a 4 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and knowledgeable staff
Staff were helpful in searching out and item (DVD - film) that's difficult to source. Also provided movie recommendations on the director that I was after!
November 25, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi Pablo,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The discussions with the person at Fop was wonderful. He wa interested in the recording I was looking for . he looked all over for the vinyl. When he couldn't find it he didn't rest and found a cd ver
The discussions with the person at Fopp was really helpful and the research they did for me too! Then they organised the shipping and it came in good order. Perfect all the way round!
December 8, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hi Dmitri,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
workers were nice
workers were nice, was in a rush and pick up was quick the decor of the store was great and i want to go back when im able to loiter around and shop properly
November 24, 2023
Reply from hmv (UK) - Fopp Covent Garden
Hello Angela
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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