Thank you so much HMV Westfield Shepard's Bush for helping to make my niece's visit so special! She had come from Southampton that day to see Dcemeber 10. She is unable to move, uses a wheelchair, ven... See more
Company replied
Location
Switch locationUnit 2058-2058A & 3053-3056, Westfield Shopping Centre, W12 7GE London, GB
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See what reviewers are saying
First and foremost, I love that HMV and Fopp still exist and it’s important for places like this to exist on our high streets. I do sometimes think the individual pricing feels a little inflated to... See more
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Would have given 5 stars except collection information on website is out of date and inaccurate. A map of where the store is in relation to transport (tube/bus) would help; with some mobility issues... See more
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The store was easy to find and the staff were professional. Found my item straight away and security were friendly, waited upstairs in the holding area for Rita Ora to arrive around18 minutes late a... See more
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Company details
About hmv (UK) - Westfield London
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 2058-2058A & 3053-3056, Westfield Shopping Centre, W12 7GE, London, United Kingdom
4.5
Excellent
209 reviews
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Westfiel click and collect
I ordered on line for a click and collect in westfield store.
Excellent service & packaged well. I received my Trick or treat Cross bagin time for Halloween.
thank you.
Date of experience: october 2023
October 28, 2023
Reply from hmv (UK) - Westfield London
Hi Midori
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A nice experience
The staff were friendly and professional.
I did not wait too long to see Gregory Porter and he was gracious.
It was a nice experience
November 4, 2023
Reply from hmv (UK) - Westfield London
Hi Andrea
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic staff especially the security…
Fantastic staff especially the security guys
November 4, 2023
Reply from hmv (UK) - Westfield London
Hi Customer,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very friendly & helpful
Staff very friendly & helpful.
Didn't have what I wanted in store, so they ordered for me.
November 7, 2023
Reply from hmv (UK) - Westfield London
Hello Zoe
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great selection
Great selection. Helpful staff. A nice store at Westfield where you can browse at your leisure.
October 27, 2023
Reply from hmv (UK) - Westfield London
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Westfield London
I use the website to browse or check availability. Then I go to the store in London and buy or order what I want. The people there are polite, courteous and helpful.
October 29, 2023
Reply from hmv (UK) - Westfield London
Hi Henk
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Westfield London
Hi MR Parsons
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service and speed of…
Excellent service and speed of operation. CD arrived 2 days after purchase from shop order. Via Post office.
October 18, 2023
Reply from hmv (UK) - Westfield London
Hi Mr Jennings
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always perfect
They are always very nice and helpful. This is one of my favourite hmv
October 16, 2023
Reply from hmv (UK) - Westfield London
Hi Ludovica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great
Delivery to my chosen store was quick and I was kept updated throughout. Pickup was easy and the staff were friendly and helpful.
October 6, 2023
Reply from hmv (UK) - Westfield London
Hi Milly
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Westfield London
Hi Natalie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I came into store to find a specific k…
I came into store to find a specific k pop album for my daughter but it wasn't available in store but the manager was very helpful in trying to locate one in another store but none was available in London so he ordered it online for me to have delivered to my home address, which was delivered very quickly
September 16, 2023
Reply from hmv (UK) - Westfield London
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
👍👍👍👍👍
Everything was perfect and I found all my favorite cds. Delivered very quick and received it the day the album was released
September 20, 2023
Reply from hmv (UK) - Westfield London
Hi Sarah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Westfield London
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Westfield London
Hi Jerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Westfield London
Hi Ovie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Meeting Claire Richards 💖🥰💖
August 29, 2023
Reply from hmv (UK) - Westfield London
Hello Keven
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Fast and efficient
Fast and efficient. I got my CD the next day by regular post. Excellent
August 20, 2023
Reply from hmv (UK) - Westfield London
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Westfield London
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Westfield London
Hi Mia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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