Holmes & Hills LLP Reviews 

71
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness throughout various processes. Many people found the service to be outstanding, seamless, and efficient, often exceeding expectations. Reviewers frequently highlighted effective communication and prompt responses, ensuring they were well-informed and supported. However, some customers also noted concerns regarding communication, experiencing delays in receiving updates or acknowledgements to their emails. A few other people also felt that information provided was sometimes inconsistent or lacked sufficient detail, requiring them to constantly seek clarification.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers expressing high satisfaction with the... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the professionalism... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and responsive staff who... See more

Customer communications

People report ambiguous experiences with contact, with many expressing dissatisfaction with communication,... See more

Response time

Customers generally report positive experiences with response times, noting that staff were quick to reply,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive used Holmes and Hills for support with my mums will and probate and for my divorce. In both case I was shown kindness support and compassion. They were always fabulous in keeping us updated via... See more

Company replied

Rated 5 out of 5 stars

I wanted to thank Bethan Holland for her high communication skills. She kept me informed and updated at every stage of my staircasing. She was extremely proactive in getting everything in place so tha... See more

Company replied

Rated 5 out of 5 stars

Last year I reached out to Holmes & Hills to sell my shared ownership home. Sarah reached out and took on my sale and purchase and I couldn’t be more grateful. Sarah was incredibly kind, polite and... See more

Company replied

Rated 5 out of 5 stars

We have used Holmes & Hills several times for buying & selling homes and legal advice and would highly recommend them. They have always been very professional and kept us up to date throughout the who... See more

Company replied


Company details

  1. Legal Services
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

Holmes & Hills Solicitors is a leading regional law firm with six offices across Essex & Suffolk, located in Colchester (Marks Tey), Braintree, Witham, Sudbury, Halstead, Tiptree & Coggeshall.


Contact info

4.1

Great

TrustScore 4 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(71)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

House sale and purchase. We were recommended by our house…

We were recommended by our house builder to use Holmes and Hills for both our sale and purchase of our houses, we received an excellent service from them and they were extremely helpful and professional throughout, I would highly recommend them, and would not hesitate to use them again if needed.

May 3, 2022
Unprompted review
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Reply from Holmes & Hills LLP

Thanks so much for taking the time to leave a review. We wish you every happiness in your new home!

Rated 5 out of 5 stars

I want to thank David Hill for his…

I want to thank David Hill for his instruction on the purchase of my property and also the rest of the team. The team responded quickly to emails and made an effort to ensure I understood my role. Throughout the process I felt they were genuinely supportive and it shows as my communication with them was amicable.

February 25, 2022
Unprompted review
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Reply from Holmes & Hills LLP

Thank you very much for the review and we are very glad you were happy with the service you received. We hope we can assist you with any future legal matters!

Rated 5 out of 5 stars

Trusted advisor - highly recommended

Have used Holmes & Hills on several occasions and always found them to be professional and offering excellent advice. There when I need them to protect my family or business.

February 17, 2022
Unprompted review
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Reply from Holmes & Hills LLP

Thanks for your continued custom and support Paul, and we hope we will be able to help you with any legal matters in the future!

Rated 5 out of 5 stars

Great communication

Great communication, quick at responding, preferred using a solicitors nearby than a call centred based firm who you can rarely get in contact with.

February 15, 2022
Unprompted review
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Reply from Holmes & Hills LLP

Thanks so much for taking the time to leave us review Hannah, and I'm very glad we were able to help!

Rated 5 out of 5 stars

Recommended

Good practice, caring and professional

December 17, 2021
Unprompted review
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Reply from Holmes & Hills LLP

Thank you for your review and feedback David!

Rated 5 out of 5 stars

I have used Holmes& Hills recently in this difficult time during covid

I have used Holmes& Hills recently during the covid and for the Sale and purchase and then the resale . Not once during each process have i been disapointed with them .The purchase only took just over 5 weeks due to there diligense and helpfulness.There fees are also reasonable.
The staff are pleasant Helpfull and professional.
I will without hesitation use them again.

November 26, 2021
Unprompted review
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Reply from Holmes & Hills LLP

Thank you for taking the time to leave a review Carole! Thanks for using us, and we hope we can help you with any legal matters in the future!

Rated 5 out of 5 stars

Absolutely brilliant right from the start…

Absolutely brilliant right from the start to finish of my conveyancing process. I had a first class service. As a seller I couldn’t be more happier I was kept informed every step of the way. Would highly recommend Sally Wood and the conveyancing team at Sudbury.

October 15, 2021
Unprompted review
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Reply from Holmes & Hills LLP

Thanks for the review Julia! We will make sure Sally is informed of your comments.

Rated 5 out of 5 stars

Best house buying experience ever!

Absolutely fantastic service from the conveyancing team at Holmes & Hills particularly from Leonie Slater who was really first class.

September 30, 2021
Unprompted review
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Reply from Holmes & Hills LLP

Thank you very much for taking the time to write a review Russell. We will pass your comments on to Leonie!

Rated 5 out of 5 stars

Mr David Hill has been very helpful in…

Mr David Hill has been very helpful in selling my BTL property. His communication excellent, he responds to emails promptly and returns calls. I first wirked with him in 2015 when buying my home, and I have returned to him again and again. Thank you David.

September 27, 2021
Unprompted review

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