Phoned for advice on which home theatre system to purchase. Received good personal advice and ordered home theatre system and speakers. Arrived 8 o'clock next morning. Couldn't have been more pleased.... See more
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Tried to order a small bluetooth speaker. Say they deliver free to mainland UK. Now told Scottish Highlands are not mainland and I am expected to pay an extra £12. This item could be shipped by Roya... See more
Incredibly disappointing waited in all day Saturday eventually called at 5.40 despite saying open until 6pm but no answer. The DPD tracking number supplied says they are waiting for the package to arr... See more
I needed a new AV receiver and wanted to hear my short list in action before i decided Home AV Directs store has several AV dem rooms from start up to top end where i could listen to the sound sys... See more
Company details
Information provided by various external sources
Shop online now for all your Home Audio and Visual needs Fantastic savings on LCD & Plasma TVs, plus a huge range of Blue Ray & DVD players, DAB radios, headphones and much more
Contact info
Unit 6a-6b Bilton Way, UB3 3NF, Hayes, United Kingdom
- 0208 813 7666
- support@homeavdirect.com
- www.homeavdirect.co.uk
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Hasn’t replied to negative reviews
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Fast and efficient service
Fast and efficient
Excellent.
Great price. Speedy dispatch and delivery. Would order from again.
Late delivery, no apology.
Made a order friday morning, chose and paid extra for saturday delivery. This order was done way before the cut off time for this service. On Saturday I had no email or update. Made several calls, no reply. Finally got through Monday for them to say they haven't sent it and it was due to be sent later that day, I explained I chose Saturday delivery and that it was now 3 days late than what I paid for, there was no apology but got a very laid back, blunt reply saying itll be with me the next day and I'll recieve a email. Wasnt happy with the company or the service they provided. Wont use again.
Quick delivery no hassle
Good price and very quick delivery.
Excellent service
Very very good
Good UI, quick delivery and excellent product was at the lowest price I could find.
Quick delivery
Speakers arrived very quickly despite lockdown restrictions
Excellent service and good price
Zero stars because they advertise on…
Zero stars because they advertise on their website that they have a particular item in stock when in fact they hadn't, so they have to refund my money
Good price bit of a cockup taken long…
Good price bit of a cockup taken long than usual to deliver this was down to Bose I had to phone to find out what was going on once explained I was put at easy it would being better if they hand contact me to explain what was going on instead of just letting it go that’s why they only got 4 stars
Helpful quick service.
Brilliant company
Brilliant company, great service. Would highly recommend.
Wrong lead supplied with sub
Very good service
Very good service. Super quick delivery. Good communications to let you know it’s coming. Best price too
I couldn't recommend Home Av Direct…
I couldn't recommend Home Av Direct enough.Great service & fantastic product.l would definitely order from them again & l would certainly recommend them to family & friends.
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