Phoned for advice on which home theatre system to purchase. Received good personal advice and ordered home theatre system and speakers. Arrived 8 o'clock next morning. Couldn't have been more pleased.... See more
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Tried to order a small bluetooth speaker. Say they deliver free to mainland UK. Now told Scottish Highlands are not mainland and I am expected to pay an extra £12. This item could be shipped by Roya... See more
Incredibly disappointing waited in all day Saturday eventually called at 5.40 despite saying open until 6pm but no answer. The DPD tracking number supplied says they are waiting for the package to arr... See more
I needed a new AV receiver and wanted to hear my short list in action before i decided Home AV Directs store has several AV dem rooms from start up to top end where i could listen to the sound sys... See more
Company details
Information provided by various external sources
Shop online now for all your Home Audio and Visual needs Fantastic savings on LCD & Plasma TVs, plus a huge range of Blue Ray & DVD players, DAB radios, headphones and much more
Contact info
Unit 6a-6b Bilton Way, UB3 3NF, Hayes, United Kingdom
- 0208 813 7666
- support@homeavdirect.com
- www.homeavdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Quick delivery and friendly service
Quick delivery and friendly service. Unfortunately sonos had packed my sub with the wrong power cable but gone av direct were very quick to replace this.
Excellent product and good service
Happy Customer
Very pleased with my purchase and very good service provided
Fast delivery but not enough packaging
Fast delivery but not enough packaging, the box it came in was damaged. This was a present for someone so presentation was important
Great products with good prices will…
Great products with good prices will use again
Excellent price and delivered in light…
Excellent price and delivered in light speed. Thank you
Great service
Easy to order arrived on time
Best price in the country
Would definitely recommend AV home direct
Very good
Have used them twice now & both times was really impressed with the service (especially considering the difficulties caused by the coronavirus lockdown). Fast (next day) free delivery using a reputable courier service. Well packaged items and nothing missing or damaged. Good competitive prices too. I'll be using them as my first choice from now on & recommend to all.
Recommend Home AV
Recommend Home AV. I've used them several times and service has been excellent. Last shipment had an item short. This was replaced immediately. Measure of a business is when there is a problem and they passed :)
This company were most helpful giving…
This company were most helpful giving advice with comparisons of new CD player to replace one which finally failed after more than 20 years of use.
The delivery was very quick and the new CD player works well with the other DENON components of the music system. The price was also good.
Excellent sales team and very quick…
Excellent sales team and very quick delivery. Thank you.
Quick delivery and product arrived as…
Quick delivery and product arrived as described
All is OK and realy fast delivery !
Great service
Great service. Recieved speakers next day despite being in the midst of the Coronavirus outbreak!
Great Product at a great Price
The item I ordered arrived quickly and…
The item I ordered arrived quickly and was exactly what I required.
Good job
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