Homeavdirect Reviews 

1,550
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Phoned for advice on which home theatre system to purchase. Received good personal advice and ordered home theatre system and speakers. Arrived 8 o'clock next morning. Couldn't have been more pleased.... See more

Rated 1 out of 5 stars

Tried to order a small bluetooth speaker. Say they deliver free to mainland UK. Now told Scottish Highlands are not mainland and I am expected to pay an extra £12. This item could be shipped by Roya... See more

Rated 1 out of 5 stars

Incredibly disappointing waited in all day Saturday eventually called at 5.40 despite saying open until 6pm but no answer. The DPD tracking number supplied says they are waiting for the package to arr... See more

Rated 5 out of 5 stars

I needed a new AV receiver and wanted to hear my short list in action before i decided Home AV Directs store has several AV dem rooms from start up to top end where i could listen to the sound sys... See more

Company details

  1. TV store
  2. Electronics Store
  3. Hi-fi shop

Information provided by various external sources

Shop online now for all your Home Audio and Visual needs – Fantastic savings on LCD & Plasma TVs, plus a huge range of Blue Ray & DVD players, DAB radios, headphones and much more


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(1,550)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Have used them twice now & both times was really impressed with the service (especially considering the difficulties caused by the coronavirus lockdown). Fast (next day) free delivery using a reputable courier service. Well packaged items and nothing missing or damaged. Good competitive prices too. I'll be using them as my first choice from now on & recommend to all.

April 26, 2020
Unprompted review
Rated 5 out of 5 stars

Recommend Home AV

Recommend Home AV. I've used them several times and service has been excellent. Last shipment had an item short. This was replaced immediately. Measure of a business is when there is a problem and they passed :)

April 18, 2020
Unprompted review
Rated 5 out of 5 stars

This company were most helpful giving…

This company were most helpful giving advice with comparisons of new CD player to replace one which finally failed after more than 20 years of use.
The delivery was very quick and the new CD player works well with the other DENON components of the music system. The price was also good.

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Recieved speakers next day despite being in the midst of the Coronavirus outbreak!

April 1, 2020
Unprompted review

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