Phoned for advice on which home theatre system to purchase. Received good personal advice and ordered home theatre system and speakers. Arrived 8 o'clock next morning. Couldn't have been more pleased.... See more
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Tried to order a small bluetooth speaker. Say they deliver free to mainland UK. Now told Scottish Highlands are not mainland and I am expected to pay an extra £12. This item could be shipped by Roya... See more
Incredibly disappointing waited in all day Saturday eventually called at 5.40 despite saying open until 6pm but no answer. The DPD tracking number supplied says they are waiting for the package to arr... See more
I needed a new AV receiver and wanted to hear my short list in action before i decided Home AV Directs store has several AV dem rooms from start up to top end where i could listen to the sound sys... See more
Company details
Information provided by various external sources
Shop online now for all your Home Audio and Visual needs Fantastic savings on LCD & Plasma TVs, plus a huge range of Blue Ray & DVD players, DAB radios, headphones and much more
Contact info
Unit 6a-6b Bilton Way, UB3 3NF, Hayes, United Kingdom
- 0208 813 7666
- support@homeavdirect.com
- www.homeavdirect.co.uk
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Hasn’t replied to negative reviews
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This was my 1st order on this site a…excellent service
This was my 1st order on this site a Bose remote control, it arrived very quickly nicely wrapped, unfortunately it wasn’t the remote that was wrong but my actual Bose machine I phoned customer service & they sent me all the details how to return I returned it & within 3 days I had my refund that was such great service & I would most definitely use this company again .
Simple checkout process and next day…
Simple checkout process and next day delivery with tracking included FOC
Excellent service
Speedy delivery
Excellent service
Great price and service
Great price and service especially after making a mistake on original order ...perfect
Bose Portable Speaker
Correct speaker delivered quickly and well wrapped.
Very prompt delivery with no issues.
Very good experience.
Delivered as promised
Delivered as promised
Can't ask for more than that.
PS awesome sound from CD6006 with my NR1504 and Q acooustics.
Top Rate AV company.
Excellent service and price compecative. Would highly recommend this company
10/10 rate.
Fantastic service
Next day as promised! Cheapest price I could find! Product exactly as described!
What more can you ask????
Will definitely recommend to family and friends
Customer support was very helpful
Customer support was very helpful, delivery (to Czech republic) fast, I am really happy with the service. Thanks a lot!
Good price and very quick delivery.
Great post order service
Fast delivery, great value and brilliant service sorting out my order after I selected the wrong colour for the item.
Excellent service
Excellent service. My order was processed quickly and packaged well. Great price, great product and a great service. If I ever need another speaker I'll look on their site first.
Fantastic customer service,friendly…
Fantastic customer service,friendly approach and great advice given when purchasing some new q acoustics 3020i & 3090ci speakers. would recommend to anyone.
Fast efficient delivery next day as…
Fast efficient delivery next day as stated even when ordering on Boxing Day. Beat everyone else on price. What more could you ask.
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