Homebase - Blyth Reviews 

163
TrustScore 4.5 out of 5

4.7

Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Product looks reasonable quality ( although not yet tested), it's a present for someone. Price is very good. Service was excellent. Would definitely recommend and use again. Thank you. A satisfied... See more

Rated 5 out of 5 stars

I went into the Blyth store today needing some paint for a bedroom storage unit. I didn’t have the first idea what I would need as I am the furthest thing from a painter-decorator. Janet was my... See more

Rated 5 out of 5 stars

Can’t fault anything,I’ve been in 4/5 times in the last 2weeks & all the staff were exceptional,so helpful,I got everything I needed,They we’re so friendly,funny & I can honestly say it was a joy to S... See more

Rated 1 out of 5 stars

We bought a few items and when we went to pay we were served by Anne. As soon as we walked up to her she was huffing and wouldn't look at us. She acted like we were wasting her time. I said hello and... See more

Company replied


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom

  • 0345 640 7837

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(163)

698 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Member of staff was very rude

Member of staff was very rude, I came to collect a click and collect order around 3:20 today and the girl on the desk had an absolutely terrible attitude

April 30, 2024
Unprompted review
Homebase - Blyth logo

Reply from Homebase - Blyth

Hi Karen,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Rated 5 out of 5 stars

Amazing Service at Blyth

We went into Homebase at Blyth for a BBQ.We were helped by a lady Lesley who was amazing.She explained the deals ..spent time answering our questions which were numerous measured the cover to make sure it fit our
chosen BBQ - She clearly enjoyed her role and through her fantastic
customer service we purchased a £270 BBQ ! Good customer service is a rare thing these days ..Well done Lesley you are amazing

April 6, 2024
Unprompted review
Rated 2 out of 5 stars

Picked order up was told only two tubs…

Picked order up was told only two tubs of paint on the shelf one had been opened to use that first on leaving at there was a full pallet of the same colour not very happy about that needed to get back to work so did not go and change it

March 25, 2024
Unprompted review
Homebase - Blyth logo

Reply from Homebase - Blyth

Hi John,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look