Product looks reasonable quality ( although not yet tested), it's a present for someone. Price is very good. Service was excellent. Would definitely recommend and use again. Thank you. A satisfied... See more
Location
Switch locationBlyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
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See what reviewers are saying
I went into the Blyth store today needing some paint for a bedroom storage unit. I didn’t have the first idea what I would need as I am the furthest thing from a painter-decorator. Janet was my... See more
Can’t fault anything,I’ve been in 4/5 times in the last 2weeks & all the staff were exceptional,so helpful,I got everything I needed,They we’re so friendly,funny & I can honestly say it was a joy to S... See more
We bought a few items and when we went to pay we were served by Anne. As soon as we walked up to her she was huffing and wouldn't look at us. She acted like we were wasting her time. I said hello and... See more
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Blyth
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom
- 0345 640 7837
4.7
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff and quick to help
January 28, 2024
Unprompted review
Excellent customer service.
Visited your store today, 28th January to get some paint which was out of stock in Maxwells. We were helped by two lovely members of staff who retrieved the last tin that we needed from the top shelf. We were also give a brochure for a future house project of revamping our bedroom.
January 28, 2024
Unprompted review
Absolutely disgusting service in store…
Absolutely disgusting service in store and through customer services. Kitchen designer measured my actual kitchen and then ordered a kitchen bench and plinth which was too short. When I went into the shop to explain he said well that’s what you ordered and there is nothing we can do . I was then asked by the shop manager if I could stick a bit onto the end of the bench???? £3000+ kitchen!!! It was then agreed the store would buy the new bench and plinth and then get the fitter they recommend to sort it out . Over eight weeks later he came for 45 minutes to fix it. I could not get my kitchen tiled and therefore was not able to use the hob for safety reasons. Customer services did not ring back in 24 hours and when I asked to escalate my complaint they have said the store will ring me. I thought this was a decent professional company. I would guess if I had been male I would not have been treated like this. Absolutely disgusted.
November 4, 2023
Unprompted review
Reply from Homebase - Blyth
Hi,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. We have shared your feedback with the store management to fully review. I can see that your case has been fully reviewed with our escalations team for you.
Thanks,
Team Homebase
Service was so quick and easy I…
Service was so quick and easy I couldn’t believe it. Staff were so helpful and knowledgable
January 14, 2024
Unprompted review
Website easy to use and order
Website easy to use and order. Order was ready within the hour. The shop had it in stock. Staff were helpful. Great service
January 9, 2024
Unprompted review
Ease of pickup easy parking no waiting
January 7, 2024
Unprompted review
Easy click and collect service
Easy click and collect service. Left us waiting a while while they looked for our order but good otherwise
January 6, 2024
Unprompted review
No fuss and no worries
No fuss and no worries, well trained staff and very helpful
January 5, 2024
Unprompted review
Ease and speed of collection…
Ease and speed of collection available.Very pleasant lady assistant who processed our order swiftly.
December 29, 2023
Unprompted review
Christmas eve
Christmas eve, but order ready in 40 mins. Great service.
December 24, 2023
Unprompted review
Reply from Homebase - Blyth
Hi Gordon,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
I ordered and collected this product…
I ordered and collected this product within an hour.Brilliant service well recommended will be more than sure to do more business in near future .
December 23, 2023
Unprompted review
Reply from Homebase - Blyth
Hi Miss,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Fast reliable delivery service to local…
Fast reliable delivery service to local store would recommend
December 12, 2023
Reply from Homebase - Blyth
Hi Adrian,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Simple
Quick and simple online ordering. Notified when order ready for collection. Easy.
December 14, 2023
Unprompted review
Reply from Homebase - Blyth
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Beautiful xmas wreaths staff lovely as…
Beautiful xmas wreaths staff lovely as they always are
December 8, 2023
Unprompted review
Reply from Homebase - Blyth
Hi Susan,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great service
December 4, 2023
Reply from Homebase - Blyth
Hi Sandra,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
staff helpful and curtious
November 30, 2023
Reply from Homebase - Blyth
Hi carole,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Easy to order and collect staff very…
Easy to order and collect staff very helpful and courteous. Products waiting to pick up without any hassle.
Over all a very pleasant experience.
December 3, 2023
Reply from Homebase - Blyth
Hi Colin,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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