Product looks reasonable quality ( although not yet tested), it's a present for someone. Price is very good. Service was excellent. Would definitely recommend and use again. Thank you. A satisfied... See more
Location
Switch locationBlyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went into the Blyth store today needing some paint for a bedroom storage unit. I didn’t have the first idea what I would need as I am the furthest thing from a painter-decorator. Janet was my... See more
Can’t fault anything,I’ve been in 4/5 times in the last 2weeks & all the staff were exceptional,so helpful,I got everything I needed,They we’re so friendly,funny & I can honestly say it was a joy to S... See more
We bought a few items and when we went to pay we were served by Anne. As soon as we walked up to her she was huffing and wouldn't look at us. She acted like we were wasting her time. I said hello and... See more
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Blyth
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom
- 0345 640 7837
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Arron was very helpful and informative. Knew what he was talking about. Helped me buy all the paint and accessories I needed for a novice painter. Would definitely recommend.
Lesley always greets you with a smile
Lesley always greets you with a smile, she is happy to help especially when I can't find what I'm looking for. This is what you need when your in a big store. Customer service brilliant.
The staff are so helpful and friendly.
The staff are so helpful and friendly.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Made my return easy
Lovely wallpaper, exactly as described
The information about the product on the website was excellent, the ordering and collection was quick and I was kept well-informed. Staff attentive and helpful.
Delivered on time
Delivered on time , driver was courteous & left it in the space I indicated
Items ordered online click & collect
Items ordered online click & collect. Order ready to collect in 30 minutes. Excellent customer service at the store. Only negative was online order form stated that if I sign up for the weekly newsletter I would get 10% off my first order and this would be deducted automatically on completion. Unfortunately this did not happen. Disappointing.
Easy ordering and collection process
Quick and easy ordering and product brought out to and loaded into car for me due to size and weight - well backed and easily assembled at the other end
Speedy click and collect
My click and collect order was ready within an hour. The staff were friendly and efficient. Fantastic service!
Becca was fab
Becca was super helpful as usual. I have never used Klarna in store and wanted to try it especially as if it was easy to do, it means larger more expensive summer items I would feel less worried
She took her time and talked me through the process and it worked!
I have autism so the fact she took me away from the larger queue as well and explained everything whilst enduring I didn’t feel rushed.
I hope the item isn’t damaged when I take it out the box though!
Assistant in store was very helpful and…
Assistant in store was very helpful and extremely pleasant
Lesley Blyth Store
Lesley in the Blyth Store went above and beyond she was so helpful and I very much appreciated it.
Straight forward click & collect
Knew exactly what we wanted to buy. Checked website to see if available and then checked nearest store for immediate pick-up and reserved for collection and paid for purchase. Reference number was given and an email was sent with details. Waited for text informing us that it was ready to collect and in about 30 minutes from ordering the text arrived. Off we went to collect - no bother. Store staff were courteous and pick-up was fine.
Item ready no hassle and friendly.
Staff helpful
Staff were very helpful but thought click and collect could of been better signed (big sign) very quick and official
Great purchase.
Efficient order and purchase online. Lovely, cheerful people in store. I’ll be happy to shop here again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







