The worst return process and customer service I’ve ever experienced. Absolutely awful! After 30 emails back and forth, they kept refusing to speak to me because my PayPal address was different. When... See more
Location
Switch locationUnit 3 Greyhound Retail Park, Greyhound Park Road, CH1 4QG Chester, Cheshire, GB
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See what reviewers are saying
Home base chester sealand road went for paint for large building . Julie was amazing and we ended up buying different paint on her advice . So very helpful and knowledgeable which makes a huge chang... See more
Just had the most amazing customer support from Rachel in Homebase Sealand Chester. Working on gardens she jumped on the furniture department and had only used the delivery service once. She showed in... See more
Julie was super helpful! She was really friendly and personable giving us recommendations for our paint choice. She gave us expert knowledge on paint types that would be suitable for our home. She mad... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Chester
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 3 Greyhound Retail Park, Greyhound Park Road, CH1 4QG, Chester, Cheshire, United Kingdom
- 0345 640 7057
4.3
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service.
Lovely lady serving on the Click & Collect this morning. Very helpful.
December 16, 2023
Unprompted review
Reply from Homebase - Chester
Hi Denise,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
New kitchen worktops
New kitchen worktops, very good advice and service at Chester Homebase. All delivered on time, no issues. Btw, 12.5mm compressed lam excellent, and very tough, look indestructable!!
December 9, 2023
Reply from Homebase - Chester
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Click and Collect
Click and Collect - we bought paint online. Everything worked very well and the staff were friendly and very helpful.
December 5, 2023
Reply from Homebase - Chester
Hi Colin,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Reply from Homebase - Chester
Hi Elizabeth,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Chester
Hi Julie,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
The staff member at Homebase Chester…
The staff member at Homebase Chester was phenomenally helpful. Thank you X
December 7, 2023
Unprompted review
Reply from Homebase - Chester
Hi Simon,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great service thanks
December 3, 2023
Reply from Homebase - Chester
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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