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Homebase - Upton Reviews 

206
•
TrustScore 4.5 out of 5

4.4

Home Improvement Store
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Location

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Upton Bypass, Upton, CH49 6QG Wirral, Merseyside, GB

•
0345 640 7054

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See what reviewers are saying

Rated 1 out of 5 stars

Picked lamp up, wasn’t in a box. Upon closer look when I’ve got home it’s clearly an ex display item as has got a bulb in and it’s damaged on both the base and marks on the shade. Waste of time going... See more

Rated 5 out of 5 stars

I had a pleasant surprise at Upton store when I presented a faulty hedge trimmer. Despite me not having the receipt, store colleague Paul Smith bent over backwards to help me. He checked through the... See more

Rated 5 out of 5 stars

I visited the Upton, Wirral Homebase store on Saturday 29 6 24 to discuss an issue with a lawnmower. Ian, who works in the Gardening Centre, helped me out in a practical and commonsense way. I am sorr... See more

Rated 4 out of 5 stars

From start to finish, our design Consultant, Aneta, made the daunting process so much easier. It can be confusing and a bit overwhelming, but with guidance we made it. Help with style, colour, texture... See more

Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Upton

Written by the company

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Upton Bypass, Upton, CH49 6QG, Wirral, Merseyside, United Kingdom

  • 0345 640 7054

4.4

Excellent

TrustScore 4.5 out of 5

206 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(206)

749 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A big thank you from Upton Village…

A big thank you from Upton Village Community Group for the peat-free compost donation which will really help with our Upton in Bloom projects. Thank you Martin (Manager) for your help and Bee for sorting things out. What a great store with excellent customer service.

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

Paid £20 for delivery

Paid £20 for delivery for 2 plastic coving, 2M long
Arrived with damaged ends, There was NO packing around the ends of the coving and had to wait 6 days for it to arrive. Poor, BOUGHT ONLINE

March 20, 2024
Homebase - Upton logo

Reply from Homebase - Upton

Hi Heny, 

Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)

Thanks,
Team Homebase

Rated 5 out of 5 stars

I visited the Homebase upton wirral…

I visited the Homebase upton wirral store and was helped by a young women I think her name was kay. Kay was very helpful in helping me choose a unit for my bedroom she also helped me load it in my car. Outstanding customer service.

March 19, 2024
Unprompted review

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