This is my favourite shop. The staff are always so helpful and friendly. And the choice of materials, well there is something for everyone
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service Jon was really helpful. My machine arrived 24 hours after I’d ordered it. Great machine at a great price. I will definitely be recommending this shop to my sewing friends
I had my Brother sewing/embroidery machine serviced recently and I couldn't be happier with the service. The staff were personable and friendly, the work was completed in a timely manner, for a very... See more
Very helpful staff. Fabric a good value for money. Large selection of haberdashery. Come the day I finish my fabric stash or need something different I’d shop here again.
Company details
Written by the company
Trading Over 60 Years, we're a 3rd generation family business based in Ilford Essex, on the cusp of east London. Starting from humble beginnings as a one man engineer, servicing industrial sewing machines in factory's, grown to the - 'home of all your sewing needs'. We pride ourselves on offering high quality customer service, with an in depth product knowledge, new technology, old fashioned values! We sell sewing machines of all types, both industrial & domestic from leading brands Babylock, Bernette, Bernina, Brother, Elna, Husqvarna Viking, Jack, Janome, Juki, Pfaff, with display models for you to come in and try, and 100's of machines in stock. As well as overlockers, coverstitch machines, embroidery machines including multi needle embroidery machines, sewing machine accessories & supplies, sewing furniture such as horn cabinets. We service & repair domestic machines of all brands in our purpose built workshops, with industrial machines carried out on site. We stock fabrics for all occasions; craft, patchwork & quilting, bridal & special occasion, wools & suitings, laces, curtains & blinds. We also have all the haberdashery, knitting yarn, trimmings, buttons & other accessories to go with your creations.
Contact info
4/6 Chapel Road, IG12AG, Ilford, United Kingdom
- 02084780669
- info@homeofsewing.co.uk
- www.homeofsewing.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website provided lots of information on…
Website provided lots of information on the product which made selection easy. Details of delivery and inclusions with product. Deal price was however the key reason for purchase from this retailer.

Reply from Regent Home of Sewing
Very Knowledgeable
I went into the store with a Janome machine in mind, but speaking to John he showed me other machines as well which might better suit my requirements. I came away with a Brother which was less expensive and perfect for my needs. He was very knowledgeable and answered all my questions, I am delighted with my purchase.

Reply from Regent Home of Sewing

Reply from Regent Home of Sewing

Reply from Regent Home of Sewing
The gentleman I spoke to on phone was…
The gentleman I spoke to on phone was extremely helpful and knowledgeable could not ask for a more helpful experience

Reply from Regent Home of Sewing
Extremely good service
Very helpful on end of phone and once I ordered the item I wanted it was delivered to my door within 48 hours. Would certainly remember to use Regent Sewing again.

Reply from Regent Home of Sewing
Site is easily navigated
Site is easily navigated. Needed to query regarding VAT invoicing and staff were very helpful.
Speedy delivery of a material which has…
Speedy delivery of a material which has been discontinued thank you
Quick delivery
Quick delivery, ordered a sewing machine on Friday evening it was delivered fist thing Tuesday. Great price too. Haven't had to talk to anyone with regards to any issues with the machine so I can't comment on that side of things. Very happy with the ordering, delivery, price and sending through of warranty details.
Great customer service
Great customer service, called me quite soon after ordering to explain the process of my order as it was furniture.
Have now received and very pleased with purchase.
Best sewing shop in the UK!
Absolutely love this place!! I live about an hours drive away so mostly buy online...they are brilliant with communicating what's happening with your order and any help you may need with your machine. So friendly and helpful every step of the way. No question is ever too easy or hard for them to answer. Excellent customer service! Something we struggle with in this country but not here! Will continue to use for all my sewing needs! Thanks guys

Reply from Regent Home of Sewing
Wow wow wow!
Wow wow wow!! I placed an order Monday afternoon and it arrived by lunch time the next day!! I was updated with emails regarding the order and expected delivery - I can't fault this company and their efficient processes they have in place to make the customer's experience so easy. Thank you from a very happy customer.

Reply from Regent Home of Sewing
Great price and prompt delivery using a…
Great price and prompt delivery using a reliable tracked service.
The Bernina overlocker purchased is really well thought out and a pleasure to use.

Reply from Regent Home of Sewing
Machine bobbin case
Have an old brother machine bobbin case broke didn't know which one would fit got in touch with you and you quickly replied with the answer so ordered one from you in a few days time I will be back to my sewing thanks to you

Reply from Regent Home of Sewing
Quick delivery of a very much needed…
Quick delivery of a very much needed spare part for my cover stitch machine

Reply from Regent Home of Sewing
Ease of ordering
Ease of ordering. Speedy delivery. Good quality of fabric, exactly like your website photo.

Reply from Regent Home of Sewing
Ordering was easy and delivered the…
Ordering was easy and delivered the next day fantastic 😀

Reply from Regent Home of Sewing
Great service happy with product
Great service happy with product, returning customer as happy. Bought large quantity thermal wadding to make blinds and curtains. Kept us warm in winter, kept bills down, and keeping heat out this week with the heatwave. Bought more to line remaining curtains and blinds as obvious temperature difference between rooms with and without the super insulated blinds

Reply from Regent Home of Sewing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







