This is my favourite shop. The staff are always so helpful and friendly. And the choice of materials, well there is something for everyone
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Fantastic service Jon was really helpful. My machine arrived 24 hours after I’d ordered it. Great machine at a great price. I will definitely be recommending this shop to my sewing friends
I had my Brother sewing/embroidery machine serviced recently and I couldn't be happier with the service. The staff were personable and friendly, the work was completed in a timely manner, for a very... See more
Very helpful staff. Fabric a good value for money. Large selection of haberdashery. Come the day I finish my fabric stash or need something different I’d shop here again.
Company details
Written by the company
Trading Over 60 Years, we're a 3rd generation family business based in Ilford Essex, on the cusp of east London. Starting from humble beginnings as a one man engineer, servicing industrial sewing machines in factory's, grown to the - 'home of all your sewing needs'. We pride ourselves on offering high quality customer service, with an in depth product knowledge, new technology, old fashioned values! We sell sewing machines of all types, both industrial & domestic from leading brands Babylock, Bernette, Bernina, Brother, Elna, Husqvarna Viking, Jack, Janome, Juki, Pfaff, with display models for you to come in and try, and 100's of machines in stock. As well as overlockers, coverstitch machines, embroidery machines including multi needle embroidery machines, sewing machine accessories & supplies, sewing furniture such as horn cabinets. We service & repair domestic machines of all brands in our purpose built workshops, with industrial machines carried out on site. We stock fabrics for all occasions; craft, patchwork & quilting, bridal & special occasion, wools & suitings, laces, curtains & blinds. We also have all the haberdashery, knitting yarn, trimmings, buttons & other accessories to go with your creations.
Contact info
4/6 Chapel Road, IG12AG, Ilford, United Kingdom
- 02084780669
- info@homeofsewing.co.uk
- www.homeofsewing.co.uk
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Quick response to email query and order…
Quick response to email query and order processed quickly. Good service.

Reply from Regent Home of Sewing
Absolutely fantastic service
Absolutely fantastic service. John has been extremely helpful in helping me to choose which fabrics to order.
Once ordered the fabrics were delivered the following day - excellent quality cotton and a really good price too.
Thoroughly recommend this shop.

Reply from Regent Home of Sewing
Great Website to order from.
Very easy sight to order on. Didn't go through the interrogation that a lot of sites do. Name, Address and phone number. Didn't have to create an account. That was it. Great website for ordering.

Reply from Regent Home of Sewing
Amazing experience. Thoroughly recommend.
Amazing experience/
Regent House of Sewing (and John in particular) made the purchase of my Pfaff 635 an extremely easy and pleasant experience. All my phone queries were dealt with quickly and I am thrilled with my machine - and all the extras. Thank you so much. I can thoroughly recommend.

Reply from Regent Home of Sewing
Excellent service
Excellent service. Communication was excellent with regular updates about order. Brother scan n cut was dispatched quickly & arrived well wrapped and protected. I've not had to contact the company but I'm in no doubt that if I did have a query or concern I wouldn't have a problem

Reply from Regent Home of Sewing
A rare find. Genuine service.
My wife bought a Pfaff sewing machine from this company after spending much time in their shop being advised on models etc. The service she received was, as you would expect when shopping for a £1000+ sewing machine, incredible in both the knowledge, and the attitude of the salesman.
I decided to buy her a few accessories for her new machine, and although I know nothing of such things, I was guided along and eventually bought her some extra feet, and table etc. I received exactly the same dedication and friendly attention for my much smaller purchase as my wife when spending much more.
This is a rarity today, where everyone seems to want to buy it now and there is no need for customer service.
I would definitely recommend Regent home of sewing for anything sewing. Whether beginner or seasoned expert, they are an amazing setup. Genuinely good service is a rare thing nowadays.

Reply from Regent Home of Sewing
WoW!!
WoW!!! What a fabulous experience! Phoned to buy a Jack H2 walking foot industrial sewing machine and spoke to Jon- such a fab guy and so helpful.. delivered my machine and I’ve not looked back! Fantastic machine, Fantastic customer service … I’m such a happy bunny :o)))) Thank you Jon & team for being GREAT!!

Reply from Regent Home of Sewing
Fantastic!!
Cannot recommend enough. The fabric is great value and customer service second to none.

Reply from Regent Home of Sewing
Express delivery as promised!
Received email querying item not in stock will replacement be acceptable, I accepted was then offered express delivery their word was kept received it the next day will certainly order again from Home of Sewing!
Many thanks 😊

Reply from Regent Home of Sewing
Great customer service
When I had a question about my order, I received a very quick and helpful response which resolved my issue. I've been really happy with the customer service, delivery time and the item I ordered. Would definitely order from this company again.

Reply from Regent Home of Sewing
Great service
Great service. Friendly stuff. Lots of choice of different types of fabric and haberdashery. Definitely recommend this shop.

Reply from Regent Home of Sewing
Great customer service, super quick delivery
Fast, free delivery and great customer service, would definitely recommend HouseofSewing

Reply from Regent Home of Sewing
I have not received the item yet as I…
I have not received the item yet as I only ordered it yesterday. But they have despatched it. And have kept me well in.

Reply from Regent Home of Sewing
Brilliant service
I bought a new sewing machine from Regent and Jon couldn’t have been more helpful. Absolutely fantastic service, great knowledge about the machines and also a really lovely selection of fabrics too. Just brilliant.

Reply from Regent Home of Sewing
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