Hotel Portoghesi Reviews 

264
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Beautifully traditional small hotel. Just what you would want. Charming staff, discreet and welcoming. The room was lovely. Proper personal coffee service at breakfast, no horrible coffee machine!!

Rated 5 out of 5 stars

A perfect location close to Piazza Navona and other great piazzas. Very walkable to major tourist attractions. We stayed for 5 nights. All staff, from front desk to the beautiful breakfast room with... See more

Rated 5 out of 5 stars

Been to Rome many times; planned a last-minute stay and our regular "go to" wasn't available. Booked here based on internet reviews, both for our arrival in Rome (4 nights) and then again for our outb... See more

Company replied

Rated 3 out of 5 stars

The hotel is very well situated. Reception staff are helpful and friendly. The roof terrace is delightful. But: The room smelt damp and musty, the bed is hard, the pillows hard and the bedding i... See more

Company details

  1. Boutique Hotel

Written by the company

Hotel Portoghesi showcases elegant and comfortable 3-star interiors, including modern amenities in an area close to splendid Piazza Navona and the historical city center. The ancient building that hosts Hotel Portoghesi has retained its ancient architectural characteristics; its interiors feel like the romantic spirit of fascinating Rome lives on, an ideal venue for an evocative and unforgettable vacation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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4.4

All reviews

(264)

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Rated 5 out of 5 stars

A gem

Beautifully traditional small hotel. Just what you would want. Charming staff, discreet and welcoming. The room was lovely. Proper personal coffee service at breakfast, no horrible coffee machine!!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Comfortable and Intimate Hotel

Hotel Portoghesi is a very comfortable establishment with an attentive and professional staff. The hotel itself is located in a vibrant and exciting neighborhood. I will definitely stay at your hotel next time I'm in Rome.

November 2, 2024
Unprompted review
Rated 2 out of 5 stars

Old Shabby Room

The people are wonderful, but the hotel is not keeping up. It needs to invest in updating the rooms. Unfortunately, our "suite," room 20, was poorly furnished, very dark with only one small alcove window in one room. The "double bed" was really only two old, thin twin mattresses pressed together, matresses that are too small for the frames beneath which stick out. There were no desks for work, just a lucite tall stand bolted to the wall that was too tall for the chairs in the room, and a mirrored vanity table that was too small for the chairs. The pull out sofa is old with too-small cushions that don't cover the entire back. No tables were provided around the sofa at all. The very small safe can't accommodate a DSLR camera and is fastened to a removable shelf. There is no bathroom fan, just an opened small window high on the wall by the ceiling. I knew there were no refrigerators in the rooms, but the sheer shabbiness and darkness of the room took me by surprise. Overall, this made the experience very unpleasant.

October 21, 2024
Unprompted review
Rated 3 out of 5 stars

Consider other alternatives

The hotel is tired and there is a smell of mold, with artificial air fresheners throughout attempting to mask the smell. The cold breakfast was meager and highlighted white sandwich bread - below typical Italian standards. The location is fabulous though. Bathrooms had visible mold in showers.

October 26, 2024
Unprompted review
Rated 4 out of 5 stars

Very nice hotel, great location, old fashioned charm

I had a lovely stay at Hotel Portoghesi! The location is excellent, the premises are very clean and accommodating, and rooms are charming and nicely appointed in an old-fashioned way (which is what I was looking for!). The breakfast was plentiful, and the staff throughout the hotel was friendly and helpful.
My only suggestion would be to start breakfast at 7am instead of 7:30am for those who need to leave for an early train or flight.

October 26, 2024
Unprompted review
Rated 3 out of 5 stars

Well situated but disappointing

The hotel is very well situated. Reception staff are helpful and friendly. The roof terrace is delightful.

But: The room smelt damp and musty, the bed is hard, the pillows hard and the bedding is old. The shower too small and not very hot. The breakfast is disappointing. The roof terrace is under utilised.

The Hotel Portoghesi could be wonderful. It needs a refurbishment, a better breakfast offering, and bar on the rooftop in the evenings.

October 26, 2024
Unprompted review
Rated 4 out of 5 stars

We love staying at the Hotel…

We love staying at the Hotel Portoghesi! I would only take one point off due to the room needing new carpet and wall paper. Otherwise, everything is wonderful. The staff is friendly and helpful and we love the breakfast.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

The room was clean and quiet

The room was clean and quiet. The front desk team were always helpful and polite. The breakfast was excellent and the breakfast room is beautiful. The location is excellent. It is just a few minutes to the pantheon and outstanding coffee. We would stay again.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Hotel Portoghesi is in the perfect…

Hotel Portoghesi is in the perfect location to walk to the major Rome attractions. The staff was friendly, the room was clean and the breakfast was phenomenal, and amenities were basic. It's been rated as a 3 star hotel, but based on location, staff, cleanliness, and breakfast, I would rate it as 5 star.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

A perfect location close to Piazza…

A perfect location close to Piazza Navona and other great piazzas. Very walkable to major tourist attractions. We stayed for 5 nights. All staff, from front desk to the beautiful breakfast room with a view, were wonderful and welcoming.
The breakfast was perfect for a busy day ahead. Very clean rooms. Taxi stand is nearby therefore it always showed up within minutes when the clerk at the front desk requested a taxi. The church next door is beautiful! Make sure to visit if the doors are open. We would definitely stay here again!

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Very well located hotel

Very well located hotel, very friendly staff, decent breakfast in a very nice rooftop. Room was a junior suite: good for 2 adults with enough place to move around. Mattress was ok.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent hotel!

Excellent hotel. Very quiet. Helpful staff. Perfect location. Clean. Wonderful breakfast area. Everything was amazing.

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We booked “La Torre” room with the private terrace and it was an amazing experience; the hotel is beautifully appointed and in a great central location. Service was friendly, warm and prompt. Thanks for an overall excellent experience- we highly recommend Hotel Portoghesi.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great value and super location for…

Great value and super location for touring Rome. We stayed here six years ago and the AC was not working well, but this time it was great. The people are very friendly and very helpful - the rooms super clean. It’s not a “luxury” hotel - but as a clean home base for touring - this hotel is great.

September 14, 2024
Unprompted review

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