Hotel Portoghesi Reviews 

264
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Beautifully traditional small hotel. Just what you would want. Charming staff, discreet and welcoming. The room was lovely. Proper personal coffee service at breakfast, no horrible coffee machine!!

Rated 5 out of 5 stars

A perfect location close to Piazza Navona and other great piazzas. Very walkable to major tourist attractions. We stayed for 5 nights. All staff, from front desk to the beautiful breakfast room with... See more

Rated 5 out of 5 stars

Been to Rome many times; planned a last-minute stay and our regular "go to" wasn't available. Booked here based on internet reviews, both for our arrival in Rome (4 nights) and then again for our outb... See more

Company replied

Rated 3 out of 5 stars

The hotel is very well situated. Reception staff are helpful and friendly. The roof terrace is delightful. But: The room smelt damp and musty, the bed is hard, the pillows hard and the bedding i... See more

Company details

  1. Boutique Hotel

Written by the company

Hotel Portoghesi showcases elegant and comfortable 3-star interiors, including modern amenities in an area close to splendid Piazza Navona and the historical city center. The ancient building that hosts Hotel Portoghesi has retained its ancient architectural characteristics; its interiors feel like the romantic spirit of fascinating Rome lives on, an ideal venue for an evocative and unforgettable vacation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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4.4

All reviews

(264)

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Rated 3 out of 5 stars

We were very disappointed with the air…

We were very disappointed with the air conditioning which was not working on the very hot night when we arrived which could not be resolved until the next day. This resulted in a very bad night sleep which left us very tired for our first of two days in Rome. After the unit was fixed there was still very little airflow from the unit. We were very happy with everything else

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

Nice atmosphere

Nice atmosphere, very nice and helpfull staff both in the reception and in the breakfast-room, clean and fine bathroom … and of course a superb location.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Stay

We stayed in rome for three nights at Hotel Portoghesi and really enjoyed our stay. The location was tucked away on a quiet street that was within walking distance of major attractions in Rome. The room was nice, the staff was very nice, and the rooftop breakfast was wonderful. I would highly recommend staying at Hotel Portoghesi for your visit to Rome!

August 29, 2024
Unprompted review
Rated 4 out of 5 stars

Home in Rome

The sympathy from everyone, the perfect location to go everywhere walking...perfect choice. Thank you!

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

The room was very nice and we…

The room was very nice and we thoroughly enjoyed the neighborhood. Breakfast was also delightful! We greatly appreciated the assistance in arranging airport transportation with our luggage. We would recommend Portoghesi to anyone staying in Rome. Thank you for making our stay in Rome comfortable!

August 20, 2024
Unprompted review
Rated 4 out of 5 stars

Phenomenal staff

Every single staff member we met was phenomenal! They bent over backwards to fulfill every request, no matter how big or small. The room was clean and comfortable. The breakfast was good. The location was great. The elevator and A/C worked. The only reason I gave it 4 stars rather than 5 was the poor water pressure. But I'd highly recommend the Hotel Portoghesi to friends.

August 13, 2024
Unprompted review
Rated 3 out of 5 stars

Great location , poor AC

Overall we thought the location was great and the rooms were good size with large bathrooms. Breakfast was excellent as well.

Our number one complaint was the inadequate AC. After walking miles in a hot Rome we wanted to come back to a cool room but were unable to cool it adequately.
We went to the front desk twice to see if they could help and one person started at us and offered no help and the other said that we had just entered the room and the room would cool down which was not true, ,We have been there hours . He later said that he would find someone to look at the AC but it never happened.
We purchased hand fans to try and cool the room. Our second room with other family members room was cooler .
We understand that Europe is not as equipped to handle heat and AC but we expected better and the staff did little to help the4 situation.

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

A perfect stay! 😏

Travelling as a single person taking a weeklong Italian language course at a nearby school, I was absolutely happy with my stay at Hotel Portoghesi. Even though located in the city center, my room was quiet and had AC, so the nights were very comfortable. Good mattress too! 😉 The bathroom was spacious and obviously newly renovated.
Besides the breakfast on the roof terrace was really good and the staff friendly and always helpful.
I can only recommend this hotel because it’s perfect you want to explore the city on foot! 👍

July 27, 2024
Unprompted review
Hotel Portoghesi logo

Reply from Hotel Portoghesi

Dear Anke,
thank you for your kind review!
We are glad that you stay has been as you hoped and that you have appreciated our Hotel, we have done everything possible to make your stay pleasant and unforgettable.
A big thank you again from all the staff!!! 
We hope to have you again as our guest very soon.
Best regards,

Rated 5 out of 5 stars

Hotel Portoghesi is an excellent accommodation choice in Rome

Had a great stay at Hotel Portoghesi in Rome! The staff at the desk were very helpful, especially when the hot water didn't work in our room (it was fixed promptly!). Their breakfast was excellent with so many options. I especially appreciated the coffee (the woman there made my a blend of Italian/American which was outstanding!).

July 13, 2024
Unprompted review
Hotel Portoghesi logo

Reply from Hotel Portoghesi

Dear Rachel,
lovely to know that you had a great time during your stay with us , thank you so much for your review.
The Team

Rated 4 out of 5 stars

Great location

Great location. Friendly and helpful staff.

July 24, 2024
Unprompted review
Hotel Portoghesi logo

Reply from Hotel Portoghesi

Dear Keith,
Thank you for your positive feedback about Hotel Portoghesi.
It’s a big pleasure for us to read that you enjoyed the Hotel location as it offers you the possibility of walking almost everywhere in the center even if we are not located in a chaotic part of the city.
We would like to thank you as well for the compliments about our staff. Every single aspect of the guest stay counts to us and we are happy to know that you found so many reasons to recommend us.
The entire team of Hotel Portoghesi

Rated 5 out of 5 stars

Kind staff and great hotel in a central…

Kind staff and great hotel in a central historic location. Our room was clean and quiet and the breakfast was a great option ahead of a busy day! would stay again!

June 22, 2024
Unprompted review
Hotel Portoghesi logo

Reply from Hotel Portoghesi

Dear Guest,
we are really glad to know that you appreciate so many aspects of your stay with us, from the location, one
of our strongest features to the service received from our staff.
Also, a big pleasure to read that you enjoyed so much the buffet breakfast.
We really look forward to welcoming you back in our property in the future.
The entire team of Hotel Portoghesi

Rated 5 out of 5 stars

Adored my stay at the Portoghesi

Adored my stay at the Portoghesi. I was here for four nights in June of 2024 as a solo female traveler. Super great location, very friendly staff, great breakfast, clean, and the charm/feel of a family hotel. Will absolutely stay here again the next time I'm in Rome.

Oh! Also, incredible service in that my room was ready HOURS early which is a godsend when you've gotten off an overnight flight from the US.

June 12, 2024
Unprompted review
Hotel Portoghesi logo

Reply from Hotel Portoghesi

Dear Hope,
thank you for your kind review!
We are glad that you stay has been as you hoped and that you have appreciated our Hotel, we have done everything possible to make your stay pleasant and unforgettable.
A big thank you again from all the staff!!! 
We hope to have you again as our guest very soon.
Best regards,

Rated 5 out of 5 stars

Repeat Customer

We had a wonderful stay at the Hotel Portoghesi. I have stayed here before and will stay again - such a lovely property with friendly staff, a great location, and a really great breakfast.

June 19, 2024
Unprompted review
Hotel Portoghesi logo

Reply from Hotel Portoghesi

Dear Gretchen,
First of all we would like to thank you for your wonderful words about Hotel Portoghesi
We are really glad to know that you appreciate so many aspects of your stay with us, from the location, one
of our strongest features to the service received from our staff.
Also, a big pleasure to read that you enjoyed so much the buffet breakfast.
We really look forward to welcoming you back in our property in the future.
The entire team of Hotel Portoghesi

Rated 5 out of 5 stars

The hotel staff were personable and…

The hotel staff were personable and very efficient. The breakfast was spectacular and the hostess a pleasure.

June 14, 2024
Unprompted review
Hotel Portoghesi logo

Reply from Hotel Portoghesi

Dear Eugene,
Thank you for your positive feedback about Hotel Portoghesi We would like to thank you as well for the compliments about our staff. Every single aspect of the guest stay counts to us and we are happy to know that you found so many reasons to recommend us.
The entire team of Hotel Portoghesi

Rated 1 out of 5 stars

We have stayed at Portoghese at least 5…

We have stayed at Portoghese at least 5 times and recommended the hotel to friends and family. We reserved 6 mo ago a junior suite and on arrival were given a small, dark, musty, too warm room that was as depressing as it was disappointing. We were told no other was available. The room was uncomfortably warm without the option to lower the temperature ourselves. We will not be back. We enjoyed far superior accommodations at a lower room rate at the Palace Colonna Hotel where we look forward to staying on future visits.

May 17, 2024
Unprompted review
Rated 4 out of 5 stars

Love the rooftop

Love the rooftop, breakfast and friendly staff. Rooms could use a bit of freshening: new coat of paint and a bit better lighting.

May 20, 2024
Unprompted review

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