Hotel Portoghesi Reviews 

We felt so lucky to find this place at the last minute in such a nice location. The street was quiet and the price was affordable in peak season! The room was actually a suite with a large bathroom, bedroom area and small living room and foyer. The AC was preset, but it kept us very comfortable. The only downside was the odor of the cleaning products when we entered the room. Not a pleasant smell, but it dissipated with time. The breakfast was included and also very nice with options to eat inside or on a patio. I would highly recommend this place.

The location is great. The room was very nice. The roof top terrace, where breakfast is served, is very nice, too. The staff were very helpful and pleasant. We would recommend this hotel to others.

Great location and centrally located. We walked everywhere from this location.

The hotel is very clean and modern. Nice breakfast on the rooftop deck. We really enjoyed it.

Everything was great. We loved our room, especially the large rooftop patio. The breakfast food and location was great. The breakfast worker was very attentive and pleasant. All the front desk employees were helpful and friendly. We couldn’t have asked for a better place to stay.

Very quaint and historic hotel in the center of Rome close to everything. Very helpful staff. Great rooftop terrace.

The Hotel Portoghesi is a little jewel of a hotel. The perfect location in Rome, one can walk to nearly all of the sites within 30 minutes. Once you know the bus system, two minutes to walk to the bus stop for many of the buses you need to travel around the city. Any questions I had, the people at the front desk were happy to answer. They gave me a city map and marked on it where I needed to go. After a couple of days, that map was invaluable and it made it very easy to navigate back to the hotel. My suitcase was delayed by the airlines and I appreciated the efforts of the front desk to keep me apprised of the status of the bag since the airline was calling the hotel with updates. The people at the front desk were also lovely to visit with, I had some great conversations with them. Traveling by myself, I had a single room. Plenty big enough for one person. The shower was a tad small but the water pressure was great, with both a hand-held showerhead and a rain showerhead. The morning breakfast was excellent. A nice selection of pastries, yogurt, cold meats, cheese, cereals, and bread to make toast. It was a great way to start the day and kept me going until a late lunch. If ever in Rome again, I would definitely stay at this hotel and I would recommend it to all my friends.

A warm and lovely hotel and staff. Everyone is extremely helpful. Spotlessly clean with a charming roof-deck for breakfast. And a magical location.

Our family had the most wonderful experience at Hotel Portoghesi. The front desk was happy to assist in anything we needed from a taxi to dinner reservations. The rooms were clean and comfortable and the breakfast was plentiful and delicious. An excellent location that is cozy respite from a busy day in Rome.

Overall, we liked the Hotel Portoghesi. The location was perhaps what we liked best. Situated in the old part of Rome, the streets around the hotel were beautiful and the hotel was in walking distance to many of Rome's historical sites. The hotel served a great breakfast, and the rooftop terrace was a wonderful place to enjoy it. There were several things we did not like. A few are significant. Most are small complaints that nevertheless made our stay at the hotel a little less enjoyable. The two major complaints are the hotel wi-fi and the shower. The wi-fi was extremely weak - so weak, it was practically unusable. I tried to use it to book a train ticket, and the wi-fi was so bad I couldn't use it. I ended up having to cancel a day trip because of it. It's possible that the wi-fi is better in other parts of the hotel. But it was horrible in our room. Regarding the shower.... the water pressure was extremely weak, and at certain times of the morning there was no hot water. It's possible that the water pressure has to do with local water regulations, and if that's the case, then disregard this criticism. However, I don't think there's any excuse for no hot water in a hotel that considers itself to be a quality establishment. Cold showers are no fun! Here is a list of much smaller complaints we had about the hotel: no garbage can in the main room (only in the bathroom), no Kleenex, no shelf in the shower (soap, shampoo, etc. had to be on the floor), door to the bathroom would not stay open but swing to a partially closed position, inadequate lighting in the bathroom, and the bidet had inadequate water pressure. One final complaint: we arrived at the hotel in the evening, and the hotel supplied a free bottle of prosecco (as a reward for posting about our stay at the hotel on Facebook). The prosecco was great, but no glasses were provided. We had to use the very small glasses in our room's bathroom. We thought it would be nice to drink the prosecco on the rooftop terrace. Unfortunately, the terrace was almost completely dark. It surprised us that the hotel didn't have some kind of ambient lighting so that guests could better enjoy the terrace in the evening.

loved the warm hospitality of the front desk staff and our room was exceptional.

Location is wonderful and accommodations lovely.

We admired the gentleness of your reception staff. Breakfast is nice. Clean and convenient. Nicely nested in the centre of Rome.

We stayed for 6 nights and everything was great. Very quiet location in spite of being quite close to major landmarks in the Campus Martius. A/C worked well. Breakfast spread was good and very enjoyable to eat on the rooftop.

This was a really great hotel for our two night stay in Rome. It is close to many landmarks but far enough away to be in a quiet location away from the crowds and late night revelers. The front desk staff was kind and accommodating. The breakfast service on the rooftop was pleasant. The room was clean. Our only complaint is the bedding. The bed was fairly hard and the sheets were rough, like paper. For two nights only though, it was tolerable.

Holiday in Roma from Lexington, KY USA.

location! ... breakfasts .... concierge services ...

The room was clean and comfortable and breakfast was very good. One thing I would suggest is to let guests know water and beer are available upon request.
Also, as summer approaches, it would be helpful to let guests know how the air-conditioner functions centrally and not able to moderate in the room. Grazie mille, a presto!
Claudia

This is a charming hotel with a fantastic staff! Always so helpful and ready with information to make the most of our short stay in Rome.

Fantastic location allowed for walking to many sights or a short cab ride to the ones a bit farther out.

The hotel itself was pretty good!
The bed was comfortable and hard. The room was just like on the website… pretty, roomy, window opening up onto the quiet street.
The breakfast wasn’t great, the basic cheese, meats and breads/pastries. Absolutely nothing fresh not even a banana or orange. There was only one person taking care of everything so the table cloths had stains and breadcrumbs. The dishes were dirty.
I probably would not have said anything about the breakfast but because we did not sleep well I decided to write a full review.

The first two nights the organ player at the church was playing the organ late at night and our one bedroom suite shared a wall with the church. We asked the front desk to do something about it and the seemed incapable. They just shrugged their shoulders and said they couldn’t help. The said this doesn’t usually happen.
After two nights of this loud music… I went over to the church and spoke to the organist and asked him to stop. He did not play that night. Yay!
I’m sure this is not the first time this happened and the hotel should have been able to take care of this problem.
Very disappointed.

Your front desk staff is so friendly and helpful! They were so pleasant to see everyday! I had taken a fall while walking and your front desk person was kind enough to get us a cab to the hospital. So nice! The one down size was the rooms were quite stuffy and it took a few days to get the air conditioning turned on.