Beautifully traditional small hotel. Just what you would want. Charming staff, discreet and welcoming. The room was lovely. Proper personal coffee service at breakfast, no horrible coffee machine!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A perfect location close to Piazza Navona and other great piazzas. Very walkable to major tourist attractions. We stayed for 5 nights. All staff, from front desk to the beautiful breakfast room with... See more
Been to Rome many times; planned a last-minute stay and our regular "go to" wasn't available. Booked here based on internet reviews, both for our arrival in Rome (4 nights) and then again for our outb... See more
Company replied
The hotel is very well situated. Reception staff are helpful and friendly. The roof terrace is delightful. But: The room smelt damp and musty, the bed is hard, the pillows hard and the bedding i... See more
Company details
Written by the company
Hotel Portoghesi showcases elegant and comfortable 3-star interiors, including modern amenities in an area close to splendid Piazza Navona and the historical city center. The ancient building that hosts Hotel Portoghesi has retained its ancient architectural characteristics; its interiors feel like the romantic spirit of fascinating Rome lives on, an ideal venue for an evocative and unforgettable vacation.
Contact info
Via dei Portoghesi 1, 00186, Roma , Italy
- +39 066864231
- Info@hotelportoghesiroma.it
- www.hotelportoghesiroma.it
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We enjoyed our stay at the hotel
We enjoyed our stay at the hotel. The apartment was spacious, clean and had a lovely patio. The staff were cheerful, knowledgeable and very helpful. Great location, too!

Reply from Hotel Portoghesi
Don’t miss this gem!
We stayed for 4 nights. Lovely hotel, perfect location in the center of everything we wanted to do in Rome. All the staff were friendly and very helpful. Highly recommend this gem!

Reply from Hotel Portoghesi
A great find in Rome....
A great find in Rome..... ideal location, friendly and helpful staff. Spotlessly clean rooms. Perfect for our stay, we thoroughly enjoyed our break.

Reply from Hotel Portoghesi
Hotel in linea con le aspettative
Hotel in linea con le aspettative. Camera comoda, tutto funzionante, personale gentile e disponibile.

Reply from Hotel Portoghesi
Great 4 night stay
We had a great 4 night stay. Room and all areas of property were clean and well maintained. Staff at reception was helpful with dinner reservations and arranging transportation to cruise ship port. Reception staff and staff in breakfast room were all friendly and made you to feel like a valued guest. Great location for visiting all the main attractions of the city and just around corner to great gelato. We would definitely recommend to friends and family.

Reply from Hotel Portoghesi
We really enjoyed our stay at the…
We really enjoyed our stay at the Portoghesi Hotel. The location in the historic part of Rome is beautiful and perfect, most places are in walking distance. The staff was super friendly and always helpful ( i.e. when we asking for a kettle, or when adapting travel itinerary after a train strike was announced). I would absolutely recommend a stay at the Portoghesi.

Reply from Hotel Portoghesi
A lovely experince
Having stayed at many "luxury" hotels, we can say that Hotel Portoghesi is one of the best. Most important in making our stay pleasant and memorable is the pleasant and helpful staff including the hotel manager, the front desk, the lovely lady who provides breakfast and the staff that makes up the rooms. The daily fresh linen is an ultimate luxury. Contrary to all the tourist guides reporting minimal Italian breakfasts, the varied and ample breakfasts lay the foundation for the day. Well done all.

Reply from Hotel Portoghesi
I can only recommend this Hotel
I can only recommend this Hotel - friendly staff, good breakfast, comfortable beds, quiet room and the perfect location in the heart of Rome!

Reply from Hotel Portoghesi
A Great Place to Stay
Wonderful staff that are very helpful. Great breakfast and a very comfortable bed. The rooms are a little worn around the edges but the location is central to everything and the staff make it a worthwhile choice.

Reply from Hotel Portoghesi

Reply from Hotel Portoghesi
Whenever we visit Rome (which is not…
Whenever we visit Rome (which is not often enough!), we always try to stay at the Portoghesi. We love the splendid location of the hotel, the charming atmosphere of the reception area and rooms, and the kindness and helpfulness of the staff.

Reply from Hotel Portoghesi
Wonderful location, super nice hotel and staff
Wonderful location and hotel staff! Very thoughtful, helpful, considerate. Very good accommodations, updated bathrooms, extremely clean. Quiet yet within walking distance to all the major sites.

Reply from Hotel Portoghesi
Great People, Great Location
Very helpful and nice staff. The rooms were clean and quiet. It was close to everything. For a first time visit to Rome this was an excellent place to stay and will plan to go back on my next visit.

Reply from Hotel Portoghesi
The perfect central location in Rome
We chose your hotel particularly for your central location and for recommendation from friends who always stay with you. We thoroughly enjoyed our stay with you, our only negative point being that our room was on the small side (no 22)
However, your breakfast was excellent and when we had need of customer service we met with only friendliness and efficiency. We shall return when we come to Rome again.

Reply from Hotel Portoghesi
Lovely hotel in a perfect location
Lovely hotel in a perfect location. We were there for 8 nights, and were able to walk everywhere. The suite looked out over the hotel entrance on a busy street but the bedroom itself was very quiet. The bed was comfortable and the bathroom was renovated and very large by Roman standards. There is a lift (although tiny) which was great for my husband. Breakfast is included and served in a delightful rooftop room and terrace. This hotel is traditionally decorated, cute, clean and the staff all speak fluent English. Very helpful (they arranged our airport transportation, called taxis, etc). Great value for the price/location, and would definitely stay here again.

Reply from Hotel Portoghesi
Amazing Location - Amazing Staff - Amazing Hotel!
Myself and my fiancè travelled to Rome for the first time on 30th October 2022 for a total of 5 nights. Hotel Portoghesi made us feel immediately welcome upon arrival and explained everything about the hotel and the local area - despite the face that we hadn't even asked! The management of the hotel were incredibly helpful and friendly, they are always ready to help when needed. The rooms are incredibly clean and well taken care of. Each room has a small flat screen TV which has Netflix and NowTV installed - this was great for lazy mornings or before bed. The beds were incredibly comfortable and the maids changed our bed sheets daily and also provided us with fresh towels etc. The breakfast (despite being free) had an amazing selection of freshly baked croissants, yogurts, cereals, fresh sliced meat, fresh bread, eggs, fresh fruit and coffee made to order (in addition to fruit juices etc). The lady who serves breakfast is extremely friendly and kind. She made every guest feel welcome at breakfast and even remembers everyone's coffee orders! If you stay at Portoghesi, you will see what I mean! Breakfast is served on the roof terrace which is covered by a conservatory, however you can sit outside if the weather permits. We did this on several occasions as the weather was 26 degrees celsius in November! The breakfast terrace boasts beautiful views of the local area too. The location of the hotel is also brilliant - a 3 minute walk from Piazza Navona - which is commonly referred to as the tourist's centre of Rome. There are many fantastic restaurants in the local area and a tourist really is spoilt for choice. On each evening of our stay, we walked from the hotel to different places each night to find a bar for a drink - including, the Spanish Steps, Trevi Fountain, the Pantheon, Piazza Navona etc. All of these places are close by and can be reached easily by walking. If it's your first time in Rome (like it was ours) I would highly recommend staying here! The staff speak English and can help plan your trips. The location is so brilliant that you will see everything necessary in the time you are there. Highly highly recommended and we will be returning here in the near future! Thank you to the hotel for making our stay so incredible! (From Aaron Reekie and Joanna Stankiewicz - Room 40 - 30th October to 4th November 2022).

Reply from Hotel Portoghesi
We had a very nice stay at Hotel…
We had a very nice stay at Hotel Portoghesi. The rooms were clean, the staff nice and helpful and the breakfast om the terass a perfect start of the day!

Reply from Hotel Portoghesi
Rooftop Breakfast!
Our stay was wonderful! Friendly service at all hours of the day, room cleaned each day, and the rooftop breakfast was particularly spectacular! The only reason for 4 stars (instead of 5) was that the shower was a bit too small for our preferences.

Reply from Hotel Portoghesi
Perfect place for our Rome visit
We were very pleased with everything at Hotel Portoghesi. The rooms and bathrooms were a nice size, quiet and clean. The location was perfect for our trip, and the friendly staff was very helpful and fun to interact with.

Reply from Hotel Portoghesi
Lovely hotel with awesome staff.
Had a wonderful stay. Enjoyed starting our days with with a roof top breakfast and having a quiet retreat to to recharge from our busy days in Rome. Front desk was super helpful and their recommendations enhanced our visit. All the staff I met where kind and friendly.

Reply from Hotel Portoghesi
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







